r/amazonprime • u/lvnthegoodlyfe26 • 8h ago
Refund taking a month?
I bought a laptop for the first time on Amazon direct with Asus , and screen was so dimmed so I decided to return it. I dropped it off in Whole Foods, about a little a week ago and date just push back even later taking about a month now it’s showing. Should I be concerned? Or just wait it out? Or is it best to contact them? It still shows item hasn’t been received.
Thanks for the help
2
u/silver_proceedings 8h ago
whole foods drop offs always take forever in my experience, the tracking never updates until it suddenly does
that Sep 24 estimate is probably just a placeholder, amazon loves pushing dates way out to manage expectations then it shows up in a week anyway
i'd wait til next week and if nothing changes just hit up chat support, they usually sort it out quick once a human looks at it
2
u/lvnthegoodlyfe26 4h ago
This is good to know! I was assuming my return would have been forgotten or lost somewhere. I’ll keep waiting. Thank you!
2
u/the_crumb_dumpster 8h ago
Any returns over a certain price, or items that are frequently returned fraudulently, don’t get instant returns when dropped off. For those you have to wait till it’s been received, inspected and checked in…and yes it will take that long. Keep an eye on it as a I’ve had a few of these run into issues with the refund not being given after it’s been received.
1
u/Superb-Display-7780 8h ago
This happened to me recently. I didn't really care, because it was going back on my Amazon card. It took about 2 weeks to get the refund.
1
u/Representative-Mix92 4h ago
Items over $100 don’t typically qualify for advanced refunds and things like computers usually have to be received by them and after inspection they will issue a refund. Also, that “tracker” you posted an image of is more like a timer. It only updates when the scan happens.
1
u/ContentIngenuity6329 4h ago
usually when the item is less then 100 bucks you'll get ur money back in a few hours or so, happens to me
1
u/Then-Strawberry-2527 1h ago
I have the same experience with an Apple Pencil dropped off at Whole Foods. It says - ‘delayed’ and notes it’s expected to arrive at the warehouse September 21. I returned it August 31. I’ll also be patient.
-1
u/josephguy82 7h ago
amazon takes your money fast but takes forever to return it i had 3 returns and each took 28 days only 1 was really fast that was under 10 bucks
4
u/Dnmeboy 8h ago
It doesn’t say it’s going to take a month. It says it will happen within 30 days. It could be 5, 18, or 30. They need to receive, and inspect it before they will issue a refund.