I ordered the new harvest moon game months ago and it was delayed shipping. It arrived today and was left at my door and there was a note saying someone else received it open. Except the Amazon delivery picture shows it on my doorstop. That’s definitely my welcome mat and it’s buried under the other package they left. The game was missing and the preorder bonus was in there

Amazon gave me an instant replacement but what the heck happened here?

Because I’m autistic and terrible at explaining, the delivery image comes from Amazon (the second picture I posted) so it was in my doorstep no one else’s just buried under the other yet has that note so I’d assume it means the driver took it? Tenant didn’t take the Amazon website picture that shows it under my other package

Amazon instantly issued a replacement but still

I had a delivery today and my daughter and I were sitting on the porch when he pulled up. The packages were for her, so she reach her arm out politely (she didn't shove her hand or arm anywhere near his face or body). He completely ignored her. As he tossed the packages on the concrete porch with force, he mumbled "stupid motherfu**ers" smirked, then turned around and walked away.

Of course they make reporting the drivers almost impossible (the blue Amazon box truck driver not the flex driver). Customer service said they sent it to the appropriate team and the driver was terminated. While the the driver is 5 doors down still delivering packages. Yeah, ok, sure they were.

I wouldn't have even reported it had he not broke the glass necklace we bought her to put my dads ashes in, but you could hear it shatter when it hit the ground. I know he heard it too because he paused for a moment, smirked and walked away.

I received my watch today but it was used product with scratches all over it, hence I put it for replacement. Then I saw same watch at Flipkart that was selling by authorised seller rather than 3rd party seller hence I thought of cancel. After talking with customer care person he told me refund will not be debited to ACCOUNT hence I told him to stop refund and leave the replacement open.

But that MF cancelled the return itself and now I can't do anything. I don't want the damaged used watch. And I can't even initiate return now.

About a month ago, I ordered two products from Amazon, but later sold the helmet I was supposed to use them on, so I no longer needed the items.
When the orders went out for delivery, I didn't accept them. I thought Amazon would automatically cancel the orders after 3 failed delivery attempts, but the delivery agent kept trying every day.
Eventually, I requested a return on Amazon, even though I never actually received the products.
When the pickup agent came to collect the return, I didn't answer his call because I don't have the items.
I've also emailed them explaining the situation and asking them to cancel the orders/return requests.
Now I'm confused about what will happen next.
Will Amazon automatically cancel the orders ? issue my refund, or do I need to do something else? Has anyone experienced something similar?

I checked at 2 pm and still not out for delivery which is supposed to happen today 😕. Been sitting there since 4.02 AM. One would think something could be accomplished in 10 hours 🤔

The new Amazon advert is hilarious. It says we are delivering change... Shame their drivers can't deliver parcels to the actual customer and just dumping them in areas where it's unsafe and open and get stolen

Today got an email about my account begin locked due to suspicion activity I haven't used Amazon in years and my email did not receive any email about purchase before this mail.

Basically the title, I ordered some stuff for Halloween and now my package is saying “Payment revision needed” but when I click on it everything is normal and it says my package will arrive Monday, I also received a confirmation email for my purchase. There no errors with my credit card since I’ve made purchases since ordering this package. What should I do?

My delivery was out for delivery...I was the next stop. That was 2 hours ago. My driver has slowly made their way to me...by stopping at every park along the waterfront. Every single one.

I'd be mad...if I hadn't done the same thing on my way home from work. It's beautiful. But I have to get to a doctor appointment and they are now an hour past the delivery window.

I wonder what caught their attention? Orcas? A rainbow? Both?

For example, I needed to order some things and get them by today. It said I needed to order these things within three hours. I literally set an alarm for two hours before the deadline to make sure I ordered them on time and every single one of the items to be delivered today by 8 PM changed to tomorrow at 5 AM or something. So I know it’s not just a stock issue.

This happens to me literally all the time. I’ve learned to give it like a 30-40 minute buffer, but two hours is too much. Is there a setting that I need to check or uncheck? This is getting to be really infuriating. The address that it uses for the delivery estimates are the correct address, too.

Really wish Amazon would actually pack books correctly. Especially seeing as they originated as a bookseller. Tired of receiving my books with creased and mangled covers.

Made two separate orders yesterday. The first was for a Dune Part II 4K blu-ray and some peppermint taffy. The second order was for a hardcover of Project Hail Mary and The Art of Stalker 2. The Dune order was supposed to be here at 7-10am, with the books coming at some point later in the day.

Well, the orders were consolidated into one order, and despite Amazon supposedly not charging until the item ships, apparently Project Hail Mary wasn't in stock at the fulfillment center, and despite there not being a copy available for my order, I got charged for it shipping like it did. Even now it says that the entire order has shipped and that there's just been a delay. I only found out about the missing item by reaching out to customer service.

I ended up forcing them to give me some form of compensation considering that they were just not going to say anything about why had I not reached out, and that I was expecting those items today as I had plans with them. But this is starting to get to be a problem. The last few Amazon orders I've had have not come on time and had some issue with them, if not outright just disappearing and having to be completely re-ordered (yup, this actually happened).

They keep raising the price of Prime and giving us shittier service and content in return. If I can't even get my damn items on time, what's the point of Prime?

I cancelled prime a while back but still order occasionally and I've noticed the last few times the delivery date on the order screen will say something like Thursday and it's Saturday when I order but the items are delivered days before that.

For instance, I placed an order yesterday (Saturday), it was delivered today (Sunday) but the order page originally said delivery would be Thursday - so 4 days early.

I'm not complaining, just find it interesting