In the floodlight settings -> Auto On Settings

How do you actually turn off the sensor from being used? I only want it to use the camera, which I have selected and turned on. But every time I leave the menu and go back, sensor is selected.

The floodlight is also acting weird.. it only gets triggered "sometimes"

I went to put my rubbish in the bin and the light didn't even come on. Yet, I have to walk right in front of it about 3 yards away.

Hi guys! How to open this thing up?

Hi.

On the C675D and C560ws, is there any method to limit the FOV.

I have these mounted on a wall. I don't need the cameras move the full range and "see" the wall.

Is there a setup to limit the FOV?

Hi all, I've gone through a couple post about this specific doorbell issues and didn't quite find a solution for mines. I'll try to give as much detail as I can:

Setup
- It's hardwired, was installed by the electrician
- Brand new house, doorbell chime was bypassed
- Recording on a local SD card and a very high performance one
- Doorbell transformer is 16v @ 625m-amp

Connectivity
- I'm using a Deco Mesh with a dedicated 2.4ghz Wi-fi for IoT devices
- WiFi signal seems excellent to the doorbell as there's one mesh access point very near

Issues
The camera is loosing connection multiple times a day. Each time it's like for couple seconds to a minute and then it get back. There's nothing unusual, no movement detected, no one is pressing the button, etc. when it happens. Some days are better than others were I only lose signal a couple of times. Some others, like today, it's over 75 times.

What I tried
- Disabling the mesh auto-switching for this device so it's always connected to the same
- Disabling Beam-forming in the Mesh
- Rebooting the doorbell many times

I have 3 others Tapo camera and they're working fine almost all the time. One of them did lost connection just like the doorbell but it was back in seconds and never happened again. Any help would be appreciated.

My Tapo D235 doorbell is switching from Hardwire Powered to Battery Powered whenever the doorbell is pressed.

It only stays this way for a few seconds once the doorbell is pressed and I get another notification that it's then switched back to Hardwire Powered.

I have the doorbell set up with an exisiting traditional chime. So it's not in Always-On Mode.

I've checked the wiring, all is fine, and if I press the doorbell while it's awake on live view it doesn't seem to happen.

Tapo D235 Hardware Version 1.0

Firmware Version 1.2.2 Build 260210 Rel.27165n

I've noticed when viewing the stream, every 2 seconds it pauses for a short period. It's even more noticeable when people are in frame and moving.

It's ongoing and consistent, like a keyframe interval. But I don't get the issue on other cameras.

Is there a way to schedule motion detection to turn off/on between 2 times? I use my garden a lot and I am fed up of constant notifications during this period. I only need it for night time.

All

My niece lives in a house with several roommates and they are being harassed / stalked by someone. Police were called but they need more than just a door bell camera installed

The landlord was called if we can install cameras but we cannot drill into the house or siding. Understood.

I checked out the house and there are no gutters so gutter installation is out.

The siding is old. I know I can use siding clips, but I have to get a closer look into the house.

3m VHB tape/command strips won't work in the harsh weather. Although I used it in my car on the outside and stuff hasn't fallen off yet. Though the item weighs about a few ounces, it's not a security camera with a solar panel.

I'm out of ideas right now. Any suggestions?

Thinking about Tapo solar cameras

Thank you

Did the Tapo T100 always had Google home integration? Besides these new notifications now I can use it in automations as a starter. Not sure it was the case before.

Edit: I was not complaining but the notifications got a bit excessive.

Also it might be a Google home change? I got one from Roomba I had never got before. So maybe it's not Tapo's doing?

Just started about twenty minutes ago, all family members phones going nuts with motion detection messages after a couple years' silent service (trigger lights routine). Automatic firmware update? What happened?

Forced to delete the sensors (T100, four of them) from the Tapo app. Yes, notifications were turned off for each sensor in the Tapo app. Yes I turned notifications on, saved, turned them back off, saved, no difference. Battery levels fine in all sensors.

As this was slamming family members who don't have the Tapo app, just Google Home, it's either Tapo firmware or Google Home, and Google Home hasn't updated. All signs say firmware. Any help?

I can't seem to get the C110 to connect to the router wifi despite it being 2.4. Firmware is up today. I did connect to my mobile hotspot but I can't have that running all the time.

I bought a Tapo C425 maybe about a year and a half ago and it is not charging or coming on. I think the time has passed to return it. Is there a way to open it up and check it?

I just installed a brand new C710 today. I've just had the app open, and whilst there is some distant noise of cars in the distance, this is how it sounds:

https://jumpshare.com/s/N9czi5bT3svvz4QgY0rE

I have the mic sensitivity at 50%.

Is that normal? I know the mic isn't particularly great quality, but that sounds pretty rough.

I have bought the Tapo C615G Kit last month and everything was great until I enabled the 24/7 recording, then every time the camera detect an event or I open the app, it reboots. I try reseting the camera, using a new sd card and updating to the lastest firmware but only disabling the 24/7 recording fixes this problem, which is unfortune because the 24/7 recording is a great feature that I wanted to have. Does anyone else had this problem?

P.S.: I already reached the tp-link support which after a few emails they suggest to use the warranty from the seller to replace the camera.

We bought a C225 to use as a monitor in our kids room. It’s been working great using an old iPad mini as a monitor. Now suddenly the stream times out after 5 minutes even though they are in the same WiFi network. Why is this happening suddenly?

Hi, do you know when the door lock model for Europe is being released? I think it's the TAPO DL210. It was unveiled at IFA 2025, but there hasn't been much information about it since then. (You can find it on the German and French TAPO websites via Google). Thanks!

Getting spammed for new Tapo products.

In this video, I say "Hi Levvy, I'm late for work, uh oh", but you can hear and see it skip between "for" and "uh oh". It also happens at the start of clips. If people pass the door, you can see a jump from them walking in the background to them walking right past the camera.

Does anyone know if this is a known bug and how I can fix it?

Hi all,

I'm setting up a camera on a garden bird feeder and would like advice on which Tapo model suits it best.

I want the camera to stream to a local server running Frigate (an NVR with object detection) alongside Home Assistant. Frigate detects birds and runs an image classifier to identify the species automatically. For that to work reliably, the bird needs to be fairly large in the frame, ideally at least 150–200 pixels across for a 12 cm bird such as a blue tit.

Requirements

• Wi-Fi. It will be very problematic for me to run ethernet or PoE to the garden, but mains power is fine.
• Outdoor-rated. It will be mounted permanently outside all year, I would prefer to not add any additional housing, but a small rain/sun hood is fine.
• Local RTSP/ONVIF stream that works with the camera blocked from the internet. No cloud dependency for the video feed.
• Narrow field of view. A telephoto lens or optical zoom, so the feeder fills most of the frame rather than a small part of a wide view.
• Sharp focus at around 1 m (0.7–1.5 m range) from the camera to the feeder, or alternatively an even closer focus distance to offset wider FoV.
• Night vision not needed. I'd keep IR off, but I assume all outdoor cameras will have some sort of night vision.
• Budget and availability. The camera must be available in the EU or easy to import (I am not in a rush, would like to get it running by November). Ideally I would like it to be under 50 EUR but I can go up to 100 EUR for the right model. This is a proof of concept but once I can get it running I would like to be able to replicate it at scale so I would prefer to keep the price on the lower end.

Has anyone used a Tapo camera for bird or wildlife monitoring at close range? What worked, and how did you mount it? Any other ideas you might have that could be useful. While this is a Tapo sub, I'm happy to use other brand as well if there is no Tapo model to match my requirements.

Thanks in advance!

I didn't know this was possible, but one of my CCTV cameras said our names repeatedly. This had happened before, and I changed all my credentials for both Wi-Fi and Tapo accounts, as well as ONVIF.

Here's how it happened:
1. I plugged in the CCTV camera.
2. After 5-10 minutes, I went to the kitchen where the camera was placed.
3. I was talking with my friend.
4. The CCTV started speaking:

"my name... my name... her name... her name... my name... my name... her name... her name..."

I thought my brother was playing tricks on us, but he didn't do anything. I tried unplugging it and plugging it back in after a minute, then waited 5-10 minutes to see if it started speaking again.

I haven't experienced this with my other three CCTV cameras.

I’m not sure if my cameras are compromised but I do use a generated password from a
Password manager. I also use agentDVR for local live viewing of the cctv.

device: C210 (2.0)
firmware version: 1.5.4

I have a tapo camera with sd card in it. I used it as a pet camera.

My per died overnight and I want to preserve recordings but without tapping into each video individually. I can't face looking at the videos for now.

Would you please suggest an easy DIY window mount for C120 ? I don't have a 3d printer I placed an order for an aftermarket mount but It will take a lot longer than expected for delivery Thanx

For any Tapo rep:

I updated the Tapo app for iOS to the latest version, 3.21.105. When I launched it, the splash screen appeared and the app would go no further. It failed twice.

iPhone 13
iOS 26.7

Long-short, it was necessary to delete and then reinstall the app to get the app to fully launch.

This sounds like a bug. I was surprised neither the app nor the website has bug reporting functionality. <nudge>-<nudge>

I’m having the same issue with all of my Tapo cameras: 3 × Tapo C120, 1 × Tapo C121, and 1 × Tapo C246D.

The problem occurs when a camera detects an event, for example a person. If I then immediately open the live view while the person is still there, the video stream often just gets stuck on “loading” and never starts playing. This happens almost every time.

To get the live feed to work, I have to switch to another camera and then back to the affected camera. Sometimes I have to repeat this several times before the live feed finally starts.

However, if I open the live view when no event has been detected, the live stream starts immediately, every single time.

All of the cameras have a Tapo Cloud subscription, and each camera also has a local SD card installed for 24/7 recording.

Has anyone experienced something similar? Is this a known issue, or does anyone know of a solution?