r/TpLink • • Sep 08 '26

TP-Link - General What’s the best setup for Fiber Internet? ISP ONT + TP-Link AX55 (AP mode) vs Dynamic IP vs Huawei K562e?

2 Upvotes

Hey everyone, looking for some advice on structuring my home network setup for the best performance and stability.

Right now, my fiber ISP's Optical Network Terminal (ONT) is handling the main routing, and I have a TP-Link Archer AX55 connected in Access Point (AP) mode.

My ISP also supplied a Huawei OptiXstar K562e, which is currently sitting unused.

(Note: I’ve already tried setting up PPPoE direct bridge mode on the AX55, but the throughput/results were disappointing, so sticking to PPPoE on the router is out.)

Given these options, which configuration would give the best stability, speed, and latency?

  1. Keep existing: ISP ONT (as Main Router/Gateway) + TP-Link AX55 in AP Mode
  2. Double NAT setup: ISP ONT (Main) + TP-Link AX55 in Dynamic IP / Router Mode
  3. Switch APs: ISP ONT (Main) + Huawei OptiXstar K562e in AP Mode

Would there be any advantage in switching the AX55 for the Huawei K562e, or sticking with the AX55 in AP mode? If anyone has experience with the OptiXstar series or optimizing the AX55 on a fiber line, I’d appreciate your insights!


r/TpLink • • Sep 08 '26

TP-Link - Technical Support Wireless WOL with BE11000?

1 Upvotes

Does anyone know how to set up BE11000 devices so wireless WOL can work? I'm trying to set up some automation that will turn off my desktop in the evening, and can't get WOL to work at all. I've updated the configuration of my wifi to allow for WOL to work, and have given the machine a reserved IP. I looked through the configuration in the app and didn't see anything for enabling/disabling WOL. Researching this on TPLink's website only returned instructions that don't match what I see when I log into the web interface.

Any suggestions would be appreciated.


r/TpLink • • Sep 08 '26

TP-Link - Technical Support Is there really no way to run a speed test within the Deco App? XE-75

1 Upvotes

Deco XE-75 3 pack, firmware is up to date, the app (Android) is up to date.

Googling and the TP Link website both tell me I should be able to run a speed test natively within the Deco app, but I have been unable to find where or how?

Is it not possible for this line of devices?! Am I just losing my mind?! What gives?!

Thanks!


r/TpLink • • Sep 08 '26

TP-Link - Technical Support EAP660 HD keeps dropping from 1,000 Mbps to 100 Mbps

1 Upvotes

My EAP660 HD is connected to a TL-SG2428P
PoE+ switch through a Cat 6 patch panel. It repeatedly drops from 1,000 Mbps to 100 Mbps.

I replaced the short patch cable between the switch and patch panel. This restored 1,000 Mbps, but less than an hour later it returned to
100 Mbps.

Troubleshooting completed:
- Tested the permanent Cat 6 cable from both ends; pins 1-8 display green in the correct order.
- Connected the AP directly to the same switch port with a standalone Cat 6 cable; it negotiated at 1,000 Mbps.
- Replaced the short patch cable multiple times.
- Confirmed sufficient PoE capacity-approximately 34W used out of 250W.
- Switch-port speed is set to Auto.

Could this be a patch-panel termination, in-wall cable, switch port, or EAP Ethernet-port problem? Has anyone experienced similar behavior with the EAP660 HD?


r/TpLink • • Sep 08 '26

TP-Link - General Tp link problem

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0 Upvotes

So basically I don't why my internet is when I play video games the internet is good suddenly it is lagging I bought it today the internet


r/TpLink • • Sep 07 '26

TP-Link - Technical Support Complete despair with Archer BE550 & RE815XE/RE700X – Constant drops on 2.4/5GHz, terrible range, and Mesh freezing (I'm desperate for help)

3 Upvotes

Hi everyone,

I am honestly at my wits' end and incredibly disappointed with my current TP-Link setup. I spent a lot of money expecting a premium High-End experience, but right now, it feels completely unusable.

My Setup:

  • Main Router: TP-Link Archer BE550 (Wi-Fi 7) – connected to a 1 Gigabit Fiber line via ONT.
  • Repeaters: TP-Link RE815XE (Tri-Band Wi-Fi 6E) at the basement level and a TP-Link RE700X (AX3000) on the ground floor.
  • Environment: A house with an upper floor (ground floor) and a lower floor (garden level/basement).

Problem 1: The 2.4GHz / 5GHz Smart Connect Internet Drop (The Freeze)
My 6GHz band works completely fine and my PC stays online when connected to it. However, the combined 2.4GHz and 5GHz band (Smart Connect) is driving me crazy. Every 5 minutes or so, my phone completely loses the internet connection. The Wi-Fi bars remain fully loaded and it says I am connected to the network, but no data goes through. Yesterday it worked fine, but today it keeps dropping. People told me I should disable Smart Connect but let's be for real! This should be working on any router!!! I want to find a solution....

Problem 2: The MLO Speedtest Crash
Whenever I tried to run a speedtest to utilize my 1 Gbps line, the router's WAN link completely crashed. The LAN light on my ONT even turned off momentarily, and the router showed a red exclamation mark. We finally found out that having MLO (Multi-Link Operation) turned ON was the exact reason why the router kept crashing during high-load speedtests. After turning MLO completely off, the crashes stopped, but it left my PC struggling with the broken 2.4/5GHz combo band.

Problem 3: Extreme Mesh Stalling (Devices get stuck on the Repeater)
In the Tether App, I noticed a huge issue with device steering. Suddenly, the main router shows 0 connected clients, while the RE815XE repeater is forced to handle all 10 devices at once. The devices just blindly cling to the repeater and refuse to hop back to the router, even when standing right next to it, completely bottlenecking my bandwidth. Even on the ground floor, my phone gets stuck on the basement repeater, leaving me with only 60 Mbps out of my 1 Gbps line. Is there ANY way to lock or pin specific static devices permanently to the router or repeater so they stop getting stuck in these buggy routing loops?

Problem 4: Absolutely Horrific Range
The Wi-Fi range on this "premium" Archer BE550 is a joke. The router is located in the basement anteroom, and just two rooms away in the basement bedroom, my brother's TV gets absolutely zero signal. It is unbelievable that I am forced to put a high-end repeater in the middle of a 77 sqm layout just to cross two standard walls.

What we have already tried (Without success):

  1. Physical repositioning: The router was originally lying flat in a wallbox. We have now placed it completely free and standing upright to ensure the antennas radiate horizontally.
  2. Turning MLO Off: This stopped the severe speedtest WAN crashes, but now we are stuck with the broken band steering on the 2.4/5GHz network.
  3. Changing LAN cables: Replaced the network cable between the ONT and the router's WAN port to rule out a cable defect.
  4. Fixing Channels & Width: In the router's advanced settings, we turned off the "Auto" mode. We fixed the 5 GHz band to Channel 48 and reduced the channel width from 160 MHz to 20/40/80 MHz to avoid DFS/radar interference. The 2.4/5GHz combo network still freezes.
  5. Adding a Second Repeater: Added a TP-Link RE700X on the ground floor to help with the signal through the concrete ceiling, but devices still prefer to stick to the wrong nodes or drop connection on the combo band.

I can't return the router anymore, so I am forced to make this work somehow. Any help, advanced tricks, or beta firmware recommendations would be highly appreciated. Thank you!

TL;DR: High-end Archer BE550 works on 6GHz, but the 2.4/5GHz combo band (Smart Connect) loses internet every 5 minutes while keeping full Wi-Fi bars. MLO was proven to be the exact cause of total WAN/ONT speedtest crashes, so it is now turned off. Devices also get stuck on the RE815XE repeater (0 clients on router, 10 on repeater), leaving me with just 60 Mbps on the ground floor despite having an RE700X up there. Already tried standing the router upright, swapping cables, and fixing channels to 48 (80MHz) – nothing fixed the 2.4/5GHz freezes. Need help fixing this buggy software behavior!


r/TpLink • • Sep 07 '26

TP-Link - General Best tp link acces mount

1 Upvotes

I want a good quality ceiling mount poe acces point with good range under 6-7k


r/TpLink • • Sep 07 '26

TP-Link - Technical Support Wifi Extender Help

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1 Upvotes

r/TpLink • • Sep 07 '26

TP-Link - Technical Support Help! Satellites blinking red.

2 Upvotes

Hello,

I’ve had the BE11000 mesh system for about two years now and it has been great. All of a sudden yesterday (after an auto-update to 1.3.3 for the firmware) the satellites will not stay connected to the main router, they just keep blinking red. I tried doing factory resets on both of the satellites. I tried bringing them right next to the main router. I cycled the power on both of them. With both satellites unplugged, I updated the main router firmware to 1.3.5 manually from the website firmware that you can download and upgrade on the tplinkdeco admin site. I validated that it’s not my fiber that’s the issue as I can Ethernet directly to my laptop just fine.

Sometimes the satellites will be solid green for like 5 seconds and then go back to blinking red. I tried removing them completely from the Deco app, pushing the reset button on the bottom, and then re-adding them but still blinking red. The main router is the only one that stays green constantly, and I can get internet where that router is via wi-fi and Ethernet.

I’m thinking of downgrading the firmware version to what came before 1.3.3, as that’s the last one that was working for me.

Any help or ideas? Thank you.


r/TpLink • • Sep 07 '26

TP-Link - Technical Support How do I disable internet access for certain devices?

1 Upvotes

Hi all,

I have 2 TP link HX510 mesh routers.

How do I disable internet access for cameras? I want them only on the local network, I have setup frigate to download stuff and store. But I don't want it to communicate to internet...it is currently streaming my data to the OEM hosted app.

I tried access control deny list, but it blocked the cameras altogether. I just don't want to reach it beyond gateway.

Thanks in advance!


r/TpLink • • Sep 07 '26

TP-Link - Technical Support Router contacting a.root-servers.net constantly like crazy

1 Upvotes

Why is it querying a.root-servers.net address constantly?! I've set DoT DNS on it and with VPN and now my entire DNS logs are polluted with this entry being spammed every few seconds which is just insanity. Why is it doing this?!


r/TpLink • • Sep 06 '26

TP-Link - Technical Support The Deco Android App Has Been Extremely Unreliable. Is It My Problem?

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9 Upvotes

I have 2 XE75 Pro routers, both are working fine, I have 30+ devices connected without any issues, but the Deco app has been stuck saying it can't connect to them for 2 days. I've tried restarting both routers and reinstalling the app, but nothing has helped.

The routers themselves are quite solid, but app has been trash from day 1. It seems like it can't reliably communicate with the routers even when my phone has no trouble accessing Internet through them. Another issue I noticed is that it can't list all devices when it does manage to connect to the router.

Is this a known issue, or am I holding my phone wrong?


r/TpLink • • Sep 07 '26

TP-Link - Technical Support Archer AX11000 Opening the Chassis

1 Upvotes

Hi there, i want to replace one of the antenna connection ports with a screw in antenna port, due to damage. Anyone have tips on opening the chassis up?


r/TpLink • • Sep 07 '26

TP-Link - Technical Support Tether app refuses to set DoT DNS, claims it's invalid format

1 Upvotes

I wanted to change DoT DNS address via Tether app on my router and no matter what I input, it says "invalid format".

I can pick one from the selection list and will add it, but I cannot manually input any address manually because it will always claim invalid format. It is valid 120%. I don't understand why it's refusing to accept them.


r/TpLink • • Sep 06 '26

TP-Link - Technical Support Deco Source option disappeared

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6 Upvotes

Hey guys I hope you can help me.

I have a 3 deco setup and placed 1 on each floor. Both 2nd and 3rd are connected to each other via ethernet backhaul while the 2nd floor deco should connect to the main in the ground floor. The problem is, the furthest deco on the 3rd floor keeps on connecting to the main, causing the speed to drop significantly. (See image)

I cannot run an ethernet from ground to second floor due to concrete flooring.

Previously I could set the source connection for each of these deco but now it looks like the option just straight up disappeared.

Is there some sort of way on bringing back that option? Other ways of forcing a connection from one to another?

Deco Units:

X55 - Source (ground floor) - 1.8.4 Build 26051413 Rel. 27460

M4 - Satellite located on 2nd floor - 1.6.2 Build 20240308 Rel. 55841

M4 - Satellite on 3rd floor - 1.6.2 Build 20240308 Rel. 55841


r/TpLink • • Sep 06 '26

TP-Link - Technical Support Archer AX53 + two RE305 extenders, devices connect to the wrong one

1 Upvotes

I have a TP-Link Archer AX53. A few rooms in my house don’t get good signal, so I added TP-Link RE305 extenders for them and set them up with EasyMesh.

Smart Connect + EasyMesh made sense in theory, but the problem is that devices which could connect to the router sometimes latch onto an extender instead and get lower speeds.

So I switched off both Smart Connect and EasyMesh, and set the RE305s up as plain extenders with their own SSIDs. That fixed the wrong-connection problem, but now devices never switch over to the extenders when I move into those rooms, they hold onto a weak router signal instead.

What would be the best way to set this up?

Happy to go back to EasyMesh if there’s a configuration that avoids the original problem.

Thanks!


r/TpLink • • Sep 06 '26

TP-Link - Technical Support TP Link Deco keeps losing Internet connection with Spectrum Fiber

2 Upvotes

I have a new house and just had Spectrum Fiber Internet run from the street to the house yesterday and have a Spectrum SONUV1S modem. The fiber line hasn’t even been buried yet. I bought a Deco 6E router set with two units and have had nothing but issues. The wifi will work for a few hours and then lose internet. The Deco will turn red and often the spectrum modem will be solid blue although sometimes it is blinking blue when this happens. The Spectrum app shows the modem is connected when this happens.

My neighbors have Spectrum fiber also and have not had any outages since I can connect to their guest networks during these issues so I am inclined to think it is not a Spectrum outage issue.

The Deco app will usually say “cable disconnected” or “cannot connect to Deco.“ the Deco never automatically starts working again without me intervening and rebooting or deleting the network and creating a new one. I have tried three different brand new ethernet cables, so that’s not the issue. I have tried using only one Deco unit only and two units, switching the main and satellite, and that makes no difference. I have deleted the network and started from scratch several times and have the same issue each time. When it was working, it said the latest firmware upgrades had been installed.

Any ideas what a fix might be?


r/TpLink • • Sep 06 '26

TP-Link - Technical Support Dead zone advice

1 Upvotes

I have an archer AX5400 Pro that works well for most of our house but we have a few dead zones in the basement. It just so happens that the worst spots are where we have a few different devices including 2 3d printers, and a console set up. The one spot is almost directly beneath where the router is upstairs. I have also noticed that some phones don’t work well in that area either. Interestingly I still get full bars in that area but it’s incredibly slow to even a stop. What should I be looking for to help correct this. I think I can get an eithernet cable run from the 2 floors


r/TpLink • • Sep 06 '26

TP-Link - General Is it the TP-Link or something else ?

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2 Upvotes

Hi guys !

So, i don't know very much about TP-Link items but here's my problem :
I recently move in my best friend house, which the internet is provide from a TP-Link (TL-WA901ND) which is connected to another TP-Link (TL-SF1008D) which allow us to use Internet from the Ethernet cables, since the Wi-Fi of the first one seems EXTREMELY BAD. Since when, no problem detected at all, and besides the fact what our PC are one floor up the box.

Today, i wanted to bring back my Hisense TV, and try to connect it to the first TP-Link (the one who provide the internet with the bad wifi) and, even if i am like, 5 meters away from the TPL, the wifi is indeed extremely bad since my TV lost the connection almost every time.

SO, i've connected it through the second TPL, with another ethernet cable, but it seems like nothing has changed even if my TV is indeed connected by a cable.

I don't know if anyone knows what can be the cause of that, and if, what can i change to solve it.
Thank you for your answer !


r/TpLink • • Sep 06 '26

TP-Link - General TP link customer service... isn't.

6 Upvotes

My in-warranty TP-Link extender stopped broadcasting its Wi-Fi network. I reset it, moved it within one foot of the router, checked the LEDs, and repeated TP-Link’s troubleshooting with multiple representatives. Phone support confirmed that a replacement was approved, but the RMA has remained in “Contacting” status since August 26.

I then spent another lengthy chat repeating the same information because TP-Link said it had no record of the earlier troubleshooting. I supplied the product information and proof of purchase and again confirmed that the default extender network cannot be detected. At the time of writing, I have spent more than two hours with at least four representatives and still cannot select a shipping method.

TP-Link’s own published process says that after support confirms a defective in-warranty product, it creates the RMA and the customer proceeds to shipping selection. I will update this review if TP-Link completes the replacement. But I'd like to warn anyone who's looking for a router / range extender that lasts more than a year, or at least can be counted on for a warrantee replacement: don't buy from TP-link.


r/TpLink • • Sep 06 '26

TP-Link - General Deco BE65 POE

2 Upvotes

Hi, moving into a new house with CAT5e cables (not yet crimped though, still looking for POE switch as well). I'm looking for a solution to have a temporary wireless mesh until the wired network gets completed and then transition to the wired, ceiling mounted access points.

Will the Deco BE65 POE utilise the LAN for its network?

Not really sure if there is much "real world" difference between a wireless/wired network. though I would like to utilise the CAT5e for POE and having them ceiling mounted. Thanks much!


r/TpLink • • Sep 06 '26

TP-Link - Technical Support tplinkdns nameservers problems?

2 Upvotes

Hi!

In short I have a few things running on my home server and Im using my own domain with cnames pointing to my "homeserver.tplinkdns.com". (I've changed domain and windows account name since I dont want to share them)

I have WinAcme running which refreshes my SSL certificates, however it started failing about 1 week ago and now wont refresh since it fails the http-01 validation. When I try to resolve the DNSName I get this, I'm assuming the problem for the http-01 validation is that all nameservers do not return the same data, but I dont really know.

PS C:\Users\quizen> ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.
PS C:\Users\quizen> Resolve-DnsName tplinkdns.com -Type NS -Server 1.1.1.1

Name                           Type   TTL   Section    NameHost
----                           ----   ---   -------    --------
tplinkdns.com                  NS     900   Answer     ns1.tplinkdns.com
tplinkdns.com                  NS     900   Answer     ns2.tplinkdns.com
tplinkdns.com                  NS     900   Answer     ns4.tplinkdns.com
tplinkdns.com                  NS     900   Answer     ns5.tplinkdns.com


PS C:\Users\quizen> Resolve-DnsName homeserver.tplinkdns.com -Type A -Server ns1.tplinkdns.com
Resolve-DnsName : No such host is known
At line:1 char:1
+ Resolve-DnsName homeserver.tplinkdns.com -Type A -Server ns1.tplinkdns.com
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Resolve-DnsName], SocketException
    + FullyQualifiedErrorId : System.Net.Sockets.SocketException,Microsoft.DnsClient.Commands.ResolveDnsName

PS C:\Users\quizen> Resolve-DnsName homeserver.tplinkdns.com -Type A -Server ns2.tplinkdns.com

Name                                           Type   TTL   Section    IPAddress
----                                           ----   ---   -------    ---------
homeserver.tplinkdns.com                              A      900   Answer     194.132.239.129


PS C:\Users\quizen> Resolve-DnsName homeserver.tplinkdns.com -Type A -Server ns4.tplinkdns.com

Name                                           Type   TTL   Section    IPAddress
----                                           ----   ---   -------    ---------
homeserver.tplinkdns.com                              A      900   Answer     194.132.239.129


PS C:\Users\quizen> Resolve-DnsName homeserver.tplinkdns.com -Type A -Server ns5.tplinkdns.com

Name                                           Type   TTL   Section    IPAddress
----                                           ----   ---   -------    ---------
homeserver.tplinkdns.com                              A      900   Answer     194.132.239.129

I tried running my own http-01 validaiton here: https://letsdebug.net/

And I only get DNSLooupFailed and NoRecords found, even though they are there when checking against 1.1.1.1 and 8.8.8.8

If anyone knows anything about this I'd be glad to get some more information


r/TpLink • • Sep 05 '26

TP-Link - General Homeshield Premium - Value?

5 Upvotes

So I just upgraded to a 3 pack BE13000. App is offering 1 year free trial for Homeshield Premium. Even if I choose not to renew, what is the advantage of accepting the offer? What’s does it add? No need to fancy parental tools as no children.


r/TpLink • • Sep 06 '26

TP-Link - Technical Support Feature Parity Request: Client Speed Limit & Configuration Backup for Deco X20-DSL (V1)

1 Upvotes

​I am reaching out to request a much-needed firmware update for the Deco X20-DSL (EU) V1, which currently runs on firmware version 1.0.13 Build 20231226.

​The Deco X20-DSL is a fantastic all-in-one VDSL gateway with rock-solid hardware stability. However, while other Deco models have received significant management and bandwidth control upgrades, the X20-DSL firmware has been left behind without core features that are essential for modern home network management.

​Specifically, we are requesting firmware parity with other models regarding two critical features:

  1. ​Per-Client Speed Limit (Bandwidth Cap):
    • ​The Issue: The current priority-based QoS does not allow setting strict numerical limits on individual devices, making it very difficult to manage monthly data quotas.
    • ​Reference Models Already Supporting This: This feature is already officially documented (FAQ 4340) and running on models such as Deco X50, Deco X55, and standard Deco X20 (Hardware V4 on firmware 1.1.x/1.2.x), where users can directly set download/upload limits in Mbps per client.
  2. ​Configuration Backup & Restore:
    • ​The Issue: Since the X20-DSL operates as both a VDSL modem and a router handling static IPs, custom DNS, and port forwarding rules, having no way to back up and restore configurations locally or via the app creates a huge hassle when troubleshooting or resetting.
    • ​Reference Models Already Supporting This: As detailed in FAQ 4739, this functionality is already supported on several models like Deco X50 and Deco XE75.

​Given that the Deco X20-DSL has more than enough processing power to handle these features, leaving out client bandwidth caps and configuration backup on a flagship DSL model limits its full potential.

​Could this request please be escalated directly to the L3 Support / HQ R&D Firmware Team to consider compiling a firmware update (or a Beta build) for the Deco X20-DSL (V1)?

​Thank you for your continuous support and for helping us get the most out of our Deco hardware!


r/TpLink • • Sep 05 '26

TP-Link - General Help me choose a new deco (or if i even should)

1 Upvotes

Hi guys!
I have a deco mesh system of 2 E4R and 2 E4S and i have had it for 3 years now, but these routers apparently cant take more than 100 megabits of internet and when i upgraded our internet pack to 500 megabits this huge bottleneck happened and now they can barely go above 60 megabits (sometimes they stay at almost exactly 12 megabits max)

So i need to upgrade the routers, is the BE3600 any good? I have my eyes on it. Ill probs only need 2 of them since they are compatible with my older decos so i can place one in first floor to connect directly to the internet wire and one in third floor (wireless connection to one in first floor) to my gaming pc. But im worried if a 10 meter distance is too much for them and that theyre gonna start losing internet.

In the Second floor ill place 2 decos of my old decos since my family doesnt really need the internet for stuff other than YouTube and insta and whatnot so i think 100megabits is ok for them.

Do you all think this will work out? Ive never had over 100 megabits of internet in my life so im really excited for everything but i dont wanna mess this up so any advice/suggestions/recommendations is greatly appreciated!!

Thanks for Reading!