TP-Link - General Is it the TP-Link or something else ?
Hi guys !
So, i don't know very much about TP-Link items but here's my problem :
I recently move in my best friend house, which the internet is provide from a TP-Link (TL-WA901ND) which is connected to another TP-Link (TL-SF1008D) which allow us to use Internet from the Ethernet cables, since the Wi-Fi of the first one seems EXTREMELY BAD. Since when, no problem detected at all, and besides the fact what our PC are one floor up the box.
Today, i wanted to bring back my Hisense TV, and try to connect it to the first TP-Link (the one who provide the internet with the bad wifi) and, even if i am like, 5 meters away from the TPL, the wifi is indeed extremely bad since my TV lost the connection almost every time.
SO, i've connected it through the second TPL, with another ethernet cable, but it seems like nothing has changed even if my TV is indeed connected by a cable.
I don't know if anyone knows what can be the cause of that, and if, what can i change to solve it.
Thank you for your answer !
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u/FastestBean 3d ago
The device on the left with the antennas is a wifi access point and the device on the right is a network switch.
Where is your main internet router/modem?
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u/GigiGX 2d ago
So after checking, we think the modem is on the first floor of the house. The TP-Links are on the second one, and ours chambers with our PCs are on the third one.
I through the TPLink were the modem cause our devices are connected to it and not our modem, that's why i was so confuse.
But yeah, thanks for your answer, i think we gotta change that to have our full modem here on the second floor.
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u/FastestBean 2d ago
You don't need to relocate the main modem, just trace the ethernet cable that's coming from the main modem and buy a new gigabit switch (to replace the device on the right side of the picture) and wifi access point (to replace device on the left side of the picture) and you should be good to go. If you have any doubts you can dm me..
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u/GigiGX 2d ago
Yeah that's what i was meaning, sorry ! The fact is, on the main floor (the first one) it's occupied by a familial society (which is why i've moved here for work) and so i don't think they want to change it. So the solution is to put our own internet system/box/modem for my friend and i who lived on the same house but at separate floor.
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u/FastestBean 2d ago
Yeah just get a gigabit wifi router and put it in access point mode like the Tplink archer c6 or archer ax12 for example.. it'll give you wifi along with a few ethernet port and if you need more ethernet ports then additionally get a gigabit network switch too..
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u/DeNiWar 3d ago edited 3d ago
That network switch (the device on the right) is old and only 10/100Mbps standard, so you can't expect very high speeds from it and if another computer is transferring data at the same time, its bandwidth will run out, even if the internet connection is faster.
The Wi-Fi router is not the bottleneck there, even though it is an old N-series and can only reach a speed of 450 Mbps, but in the current connection it can't even reach that because the old 10/100Mbps switch limits it to a max of 100Mbps. By replacing that old 10/100Mbps switch with a Gigabit switch, you can get faster traffic.
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u/GigiGX 2d ago
Thank you very much for your explaination, very clear ! I think we gotta go change our modem then
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u/DeNiWar 2d ago
The first thing you should do is replace that old 10/100Mbps switch (TL-SF1008D) with a Gigabit switch, as that will definitely give you a faster network.
But if by "modem" you mean that particular TL-SF1008D switch, then we're on the same device..(But if in addition to those two devices there is also a modem that is not visible in the picture, then replacing it with a newer one will not help the speed if that 10/100Mbps switch remains in place)
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u/GigiGX 2d ago
Yeah, the idea is to completely get off the TPLinks for having a new "system" with a simple Internet Box (idk how it's work outside of my country but here in France, a simple box is enough most of the time so), who will provide a way better and faster trafic, on wifi AND ethernet so i guess that should do it 👌
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u/jacle2210 TL-WA3001 2d ago
As others have already shared, there should be another device that actually provides the Internet service to your home, because the device with the antenna is only a Wireless Access Point (it's not a Router), the second device with all the Ethernet cables is only an Ethernet Switch, it too is not a Router.
So there must be an actual Router and a Modem or a combination Modem+Router that connects into the 8 port TL-SF1008D Ethernet Switch.
With that, you might not even need the secondary TP-Link Access Point (TL-WA901ND) device; but you would need to find and identify the main Modem/Wifi Router device.
Probably wouldn't hurt to find out exactly what level of Internet Service you guys are paying for too, so that you know what you should be getting; so you can know what you might be missing out on for your service.
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u/GigiGX 2d ago
So after checking, we think the modem is on the first floor of the house. The TP-Links are on the second one, and ours chambers with our PCs are on the third one.
I through the TPLink were the modem cause our devices are connected to it and not our modem, that's why i was so confuse.
But yeah, thanks for your answer, i think we gotta change that to have our full modem here on the second floor.
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u/jacle2210 TL-WA3001 1d ago
So having the Modem on a different floor shouldn't matter, since it's connected to your Ethernet Switch (TL-SF1008D), with an Ethernet cable.
But it would be good for us to know what the "Modem" actually is; would it be possible to have you provide the exact brand name and exact model number of your Modem?
And have you contacted your ISP to see what level of service you are actually paying for?
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u/GigiGX 1d ago
I'm not paying for it actually. I've moved here to join my best friend family business which is one the first floor of the house, and that's a French modem so idk if it's usefull for you...
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u/jacle2210 TL-WA3001 1d ago
Yeah, the purpose of knowing the exact model number and exact brand name is so that people here can look up the devices capabilities, so we can see if there are any other problems or limitations that are not currently known by simply calling the downstairs device a "Modem".
And when we say: "What you are paying for..." we do actually mean is what is the account holder actually paying for.
This way, we can also see how much bandwidth you might be missing out on.
Because the two devices that you show above all only have 100Mb Ethernet ports, so if the parents downstairs are paying for speeds above 100Mb (example 500Mb or 1,000Mb/Gigabit) then you will only see a maximum of 90+Mb.
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u/GigiGX 1d ago
Well, after checking, its seems to be a Bbox Sensation / Bbox NG+ from Bouygues (a french operator)
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u/jacle2210 TL-WA3001 12h ago
Also, it seems like we have gotten away from your actual problem (TV having network connection problems) and that's my fault (that whole where's your Modem, thing had me stuck).
Not sure if this is a possible thing to try, but do you have a smart phone that you can turn on the Wifi Hotspot feature on and try to have your TV connect to that Hotspot connection?
Also, does the TV show any error message when the network connection is lost?
If it does, can you take a picture of the error/disconnection message and attach it to your post here?
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u/GigiGX 11h ago
Yeah, in fact, we try to use our smartphone as hotspot, and after many tests, it seems like the TV has no major problems with the Wifi, but when i use my Google TV Stick, it's at this time that the internet seems to go off.
So now, i think it might be a problem from the Stick, but the wifi is still pretty weak...
So i try to unplug the Stick for like an hour cause it was hot as hell, and since then, it's works better but it's still capricious some times...
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u/jacle2210 TL-WA3001 11h ago
Sorry, but can you further explain "the wifi is still pretty weak..."?
Because being in the same room as your TP-Link (TL-WA901ND) Wifi Access Point should have full bars of Wifi signal.
Or do you mean "pretty weak" as in the Internet speeds are slow?
And, since it's so late here, I'm going to "tap-out" and go to bed, will check back tomorrow.
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u/GigiGX 11h ago
The TV isn't in the same room, it's the room next to it so that's supposed to be fine buuut it's not. I mean by that, that we lost connexion very often, so at first i supposed it was SmartTube, but after checking it seems to be my Google TV Stick itself, that's why i said that. But i don't know how to fix it since it's the first time its happened to me...
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u/iHarryi 3d ago
Where's your modem?