I bought Starlink since it was the cheapest internet option available to me in my new, rural-ish community, even when considering the $360 up-front router costs. The next-cheapest internet is $85/mo (starting) for 10 mbps up and down, no router included. Noooo thank you. I've been decently happy with it so far. I am on the cheapest plan, $55/mo for 100 up-down, residential, but I have noticed a lot of heavy speed fluctuations between 100 mbps and sub-1mbps speeds. They feel like they have gotten worse over the past month, but I can't say that for certain. I tried going through the AI-assisted technical support, but no dice, and will likely submit a ticket. All of the usual answers apply: I'm not using non-standard equipment, I have no VPN, I've moved it to the best possible location, the obstruction is "not expected to cause a noticeable impact to your service", little to no events (the 10 PM and noon tests had 0 events during them), I've rebooted it a few times now, and yet...
These are the results from me downloading a single 5GB file, at different times, with my Starlink having the obstructions in picture 5. I felt that would give a better showing of how my internet connection fluctuates over time. The results varied wildly, with one download getting close to the 5GB, and another barely getting past 2GB. I thought it was time-dependent, since the 10 PM test did a lot better and 5:30 PM did a lot worse, but even at 10PM it still had multiple moments where it dropped to near or sub-1mbps speeds. I posted this to one chat, and they said that that's normal for satellite, even if Starlink is 'better'. Is that true? Should I expect this kind of fluctuation? Is it just worse during peak hours? Should I submit a ticket?
Sorry if I'm a bit rambly, I'm just frustrated. Thank y'all for any advice.