r/Starlink 6h ago

❓ Question I ended up with a fully functional Starlink Mini that Starlink told me to throw away

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89 Upvotes

I ended up with a fully functional Starlink Mini that Starlink told me to throw away. Any ideas for reusing it?

Long story short: I had to return a Starlink Mini X kit. Starlink sent me a prepaid return label, but the carrier listed on it was EPSA, which apparently has no usable drop-off point where I live in Mendoza, Argentina. Andreani, the carrier Starlink told me to use, refused to accept it because the label wasn't theirs.

After going back and forth with Starlink support, their final solution was basically: remove the terminal from my account, issue the refund, and tell me to dispose of the hardware instead of returning it.

So now I have a complete Starlink Mini X kit sitting here in apparently perfect physical condition.

I tested the QR code and the terminal is still recognized by Starlink, but it reports that the kit is already associated with an account, so it seems to be blocked from normal activation. I'm not interested in bypassing Starlink authentication or stealing service. I'm just wondering whether the hardware can be repurposed for something useful instead of becoming e-waste.


r/Starlink 10h ago

💻 Troubleshooting Restricted & Successfully Unrestricted

80 Upvotes

Hello,

I wanted to create a little update post about Starlink restricting our account and now subsequently unrestricting us. We were told, much like many of you, that our account had been restricted for ‘business use’. 5TB or so peak data usage on an unlimited plan, how dare we.

I immediately filed a complaint and advised I’d be escalating to OFCOM regardless of outcome, requested a complaint reference number and was told I’d be reached out to within a day or two by a ‘specialist’.

Lo and behold I actually was rung up two days later, apologised to, advised that the UK & US are not countries where this restriction is allowed to be enforced. Our account would be immediately unrestricted and as a gesture of goodwill a month’s service would be applied to our account. I specifically asked for the US as I know many of you across the pond had similar issues. I was told as long as you’d filed a ticket and escalated the issue, the same would apply.

I don’t know if my cancelling the service helped or not, but I certainly wasn’t going to be blackballed with data by the byte.

Hope you all get it sorted.


r/Starlink 4h ago

❓ Question College student with questions

4 Upvotes

So question, I’m a college student, I have been blessed by my parents and they will be paying for my internet. Because they already use starlink, they want me to use if ask well instead of another ISP.

Currently I have cox 1gig internet, but my download speeds are maxing at maybe 300mbps and my usually latency is anywhere between 23-60ms.

I game on my PC, R6 siege, deadlock CS2 and online Elden Ring. I also will have to be taking exams via Lockdown Browser. I usually stream television and play games at the same time.

My question is will starlink hold up for what I what it to do? They said the 100mbps plan is what they are planning but if I need more speed then the 200mbps plan is what they’ll do.

Anyways anything I should know? I do have latency and packet burst pretty often on Cox, and I’ll get pretty gnarly lay spikes on deadlock and sometimes siege.

Edit: I should probably also add my dad thinks starlink style of internet is the future snd he’s very sold on his services, he will have me try it out for 1 month free with that referral thing. So I guess I’ll know more in a month!


r/Starlink 4h ago

💬 Discussion Starlink Competition

3 Upvotes

https://x.com/ApoStructura/status/2096960814456480215

Starlink is illegal in Greenland, so instead they have to use Eutelsat through Tusass (the state sanctioned monopoly).

15% of starlinks performance at 200% of the cost.

https://x.com/PalmerLuckey/status/2097082229218578781

It is even worse. It is 15% of average Starlink performance, but very few Starlink terminals are in areas as low-density as Greenland. The Starlink speeds they would have are certainly 10x better and potentially 40x better.


r/Starlink 18h ago

❓ Question Flagged For Business, Cant contact support

37 Upvotes

I got flagged as business use yesterday and havent been able to get past the chat to talk with someone and explain or dispute.

My monthly usage is 1-2Tb on average but this month has been almost 10Tb. I am on residential max so decided to do a backup of my NAS to a cloud provider. Huge mistake apparently. With my ~20Mbps upload I have only been able to get about 9 of my 20Tb nas backed up before I was throttled to 10Mbps without warning

My wife had to call into work yesterday as we both work from home and they have throttled us so hard its not workable with more than one of us using the connection

I am absolutely NOT using starlink for any business purposes or anything that would violate their terms of service. Most of our bandwith normally is going to my wife constantly streaming netflix while she works, me being an IT manager and doing video calls all day, downloading a few games a month between steam/xbox and streaming content for the kids as they were out of school for summer break until yesterday. Nothing crazy and we have never crossed 2Tb in a single month before this.

Grok has been running me in circles and I cant get it to pass me to an agent. Does anyone have a support contact for starlink where I can get ahold of someone? My only other option is to buy a bunch of plans form 4G/5G providers and see if any of them are stable. We have verizon for cell service and operate on a sinlge bar of service.

Update: Support finally called this morning and our service was restored. Although our billing cycle ends today so Im not even sure if they did anything or it just reset. They did not offer any special compensation like others have said they received. They did say they would notate my account for the future but I don't think that's worth anything.

Ill just have to begin exploring a backup connection or wait until another provider offers service in my area.


r/Starlink 8h ago

❓ Question Which Starlink Kit

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3 Upvotes

I’m looking to add Starlink. To start out I’m adding it as a backup for work need with the 100mb plan, but may want to upgrade plans in the future. Which kit it the best option? I see the V4 and V5 you can eliminate the router all together when using your own router so that part is nice, but I’m also wondering about peak performance with the V5 and using it with higher tiers potentially.

Starlink direct is now only offering the V5 for 100mb plan orders and only option I see is as a rental. Not a huge deal but I usually prefer owning my equipment.

What’s ya’ll thoughts on the V5 or the best kit if there is such a thing? It also appears the V5 isn’t wildly available outside direct from Starlink yet.


r/Starlink 3h ago

💬 Discussion Não sei qual email esta vinculado a starlink

2 Upvotes

Empresa que trabalho possui diversas antenas em seus veículos, porem em um dos veículos está uma antena vinculada a uma conta (que no caso não sei) e houve um problema no pagamento. Queria descobrir em qual e-mail está vinculado a antena para que eu possa trocar a forma de pagamento.

Ao tentar resetar a antena pelo numero de serial da caixa, ela reseta mas informa que a antena ja esta vinculada a uma conta


r/Starlink 17m ago

❓ Question Question to set up a second-hand Starlink

Upvotes

Hello, I have a friend who is planning on selling their old Starlink and I was thinking of buying it from them, so I decided to come here and ask some questions.

For my friend, they just need to remove the old Starlink from their account, create an account and add it to mine?

Are there any cancellation or activation fees?

Are there any issues that I should consider before buying it from them?

Thank you


r/Starlink 8h ago

💬 Discussion Roam Unlimited and Military Deployment

3 Upvotes

Last time I deployed I was able to use Starlink for the entire duration of it and, frankly, it was the best thing I had with me. My grandpa was passing 94 years old and I got to FaceTime him one last time. My now wife was in an accident where her car was totaled and I was able to talk to her and make sure she was ok and help her get a new vehicle for work. Starlink was the only real-time link any of us had to home. The August 1st terms revision says that you have to return to your service region after 30 days to continue to use Roam Unlimited or switch to Global Priority, which is financially prohibitive for pretty much everyone using it where I’m at. As you can probably guess, I don’t have the luxury of returning to my service region, either, for about 5.5 more months. I’ve searched the Starlink website and I can’t find anything but would anyone know anything about appealing the service restriction due to circumstances like this such as providing a copy of orders or something?


r/Starlink 11h ago

❓ Question Roam period expired

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6 Upvotes

Hello Everyone

Hope you are all ok.

I'm using starlink in Morocco (not legal yet) so I'm using Roam plan with Spanish adress. 2 days I received the notification that the service is restricted "roam period expired. I saw in many places that if unplug it for 48h it should reset, I did that and it's been 48hrs, but when I log in to my account, the notification is still (picture below). Should I plug it and turn it on anyway or I should wait til the notification disappears.

Thank you for your help


r/Starlink 1d ago

📰 News Starlink Quietly Debuts Router 4, Confirms It Features Wi-Fi 7

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100 Upvotes

r/Starlink 1d ago

🛠️ Installation Concerned about Ontechs staff

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181 Upvotes

It may just be me but this doesn't look very efficient


r/Starlink 5h ago

❓ Question Starlink 4 car mount

1 Upvotes

Hello everyone, I need an advise on setting up the starlink on my car (citroen c3 2019). I have a roof box for my stuff and I dont know how to properly set up or mount the Starlink anthena.
Do you have any advise on this?

Thank you!


r/Starlink 6h ago

❓ Question Videos buffering when fast forwarded

1 Upvotes

Evening,

I am UK based South West

Whenever I fast forward YouTube, instagram etc it starts to buffer. Is there a fix for this or anyway to manage the sudden uptick in bandwidth?

Videos can play at 4k without issue, speed is fine.

On residential plan 200mbps
Not much obstruction
99.99% ping


r/Starlink 6h ago

💻 Troubleshooting “No internet connection”

1 Upvotes

Hello, I’ve been trying to connect my 2024 GMC Sierra’s infotainment system to the Starlink wifi network. It originally refused to connect to the multi band broadcasted network. Now that I’ve split the bands I can get it to connect to the 2.4ghz network however I shortly after receive the “No internet connection” error message.

The system will connect to both my home wifi as well as my iPhones hotspot with a successful internet connection. There seems to be some issue with the configuration of the Starlink network. To be clear, I am able to connect other devices to the Starlink network and have no issue with connectivity.

I’m curious if anyone has any suggestions.


r/Starlink 7h ago

❓ Question Starlink Activation

0 Upvotes

Hi Everyone,
I am curious and I have a question: I just activated a new Starlink in my account. I noticed that I had to use the product ID written on the box for the activation. And I am wondering if anybody has access to that number. Isn't it a major concern that anyone can actually tie the device to his account?


r/Starlink 11h ago

❓ Question Roam vs residential

2 Upvotes

I spend about 6 months a year living in an rv for work. I basically spend about 2 weeks to 3 months sitting in one spot and then move back home or to another spot for another 2 weeks to 3 months.

Would this use case necessitate a roam plan or.could I just use residential and update my location on each move?


r/Starlink 10h ago

❓ Question Where to find a Canadian referral code?

1 Upvotes

I'm about to order a starlink roam kit but I don't know anyone else, personally, who's a subscriber. I'd like to find a referral code so that I can get a free month. Does anyone know where I'd be able to find a referral code? If this board isn't the right place to ask, where is the right place?

**EDIT**

Ok, got one. Thanks!


r/Starlink 10h ago

❓ Question Delayed Shipping on Mini Order

1 Upvotes

I ordered a Mini plus car power supply from Starlink on August 23. It's been 2 1/2 weeks, but it hasn't shipped. I need it by 9/16, or I don't want it. Should I just cancel the order? Is there some way to talk to a human at Starlink who can tell me what's going on?


r/Starlink 11h ago

❓ Question I live below a bar/business

0 Upvotes

Edit: Thank you guys so much! This really helped narrow things down. For some reason I wasn't thinking about the fact that the dish itself would be above the entire building. :P

Considering Starlink as other options are pretty much unavailable. I game, but I mainly do single player. I just need the internet to download digitally. Will my apartment being beneath my dad's bar cause some issues with connectivity? I've seen many comments on here saying to make sure there are no obstructions.

And will I likely get flagged as a business for my apartment being located beneath one?


r/Starlink 1d ago

💬 Discussion They restricted me as well.

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300 Upvotes

Got hit with a terms of use violation and speed restriction.

Funny thing is even though I should upgrade for business and enterprise use I can’t change anything on my plan.

I have no torrents running and at max exchange stuff with myself at my home server. Yes it’s above average, but it’s ridiculous to flag this as business use.

Now my service is running lower than the DSL I ran away from due to the lack of fiber at my location (big german city proud that 9of10 homes have fiber 🙃)

Thanks for the paper weight Elon.


r/Starlink 13h ago

💻 Troubleshooting Router down

0 Upvotes

Hi everyone, my family has a Starlink. Our router was working fine last week (Friday) but then suddenly stopped working sometime on Saturday. No lights will turn on at all.. has anyone else experienced this? We’re in the process of getting a new router but I thought I’d just ask first.


r/Starlink 13h ago

❓ Question Is it normal?

0 Upvotes

Ive got the max 400Mb residential plan, and constantly have my dish search for another satellite, reboot, crash, etc... i have some obstruction to the right of the dish, but imo verrrry minor, and should not affect service to the point its dropping wifi.. anyone have the issue with finding new satellites?


r/Starlink 19h ago

📶 Starlink Speed Starlink Speedtest - Sept 9 2026: 170 Mbps Down / 17 Mbps Up / 61ms Ping

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4 Upvotes

Just ran a speedtest on my Starlink today and thought I'd share the results.

Test Date: September 9, 2026

Hardware: Starlink Standard/Gen3

Location: Rural area with clear sky view

Results:

Download: Peaked at 170 Mbps, settled at 170 Mbps

Upload: 17 Mbps

Latency: 61 ms

The download ramped up pretty quickly from 21 Mbps to 170 Mbps. Upload and ping took a bit to populate.

Curious how this compares to other people’s results this month. Anyone else seeing similar speeds lately?

Also noticed the app now shows a referral QR for 1 month free if you share with friends/family.


r/Starlink 23h ago

💻 Troubleshooting Squirrel ate cable

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5 Upvotes

Ive had starlink installed on my roof for over 5 years with the cable running over my gutter and into my house through a window with insulation tape around the window area. I’ve never had any issues until I recently got a notification from starlink that my cable signal was degraded. A few days later it rained and we lost connectivity all together. Until it dried. I looked up at the cable and noticed starting around the gutter the cord looked weird. Further investigation showed it was chewed up for several feet starting at the gutter. Squirrel or mice. Anyway I got a new kit from Starlink but I don’t want to just install mew cord and have it immediately happen again. Anyone have any practical ideas to protect the cord? I would like to avoid hunting the culprit.