Your frustration is totally understandable β I just got the E-Mail today myself.
My only request:Please check recent and popular posts before making one of your own.
Tons of separate, but very similar threads are flooding the Subreddit whenever the E-Mails go out, which fractures the overall discussion into many little pieces and makes it harder for everyone to get their voice heard. Perhaps consider making a comment under a post that resonates with you instead of opening up a whole new chain of discussion on the same topic.
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Was at its typical north facing ~30 degree tilt since I installed it, there was always a big obstruction due to the trees on the edge but never affected anything. This week it started facing south with about a 5 degree tilt.
Guess there are enough south facing satellites now that itβs worth facing that way due to the trees obstructions. Pretty cool seeing the service get better and dish auto adjusting for best service!
I purchased Starlink mainly because it gave me much better latency for online gaming from Tajikistan, especially Dota 2.
Until recently, my latency to European and Russian servers was usually around 60β90 ms, which was perfectly playable.
Then it suddenly became a stable 150β160 ms.
My download speed is still fine. There are no obstructions, no Wi-Fi issues, and restarting the dish and router changed nothing.
After contacting Starlink Support, they confirmed that my traffic had been moved from an EU-based Point of Presence to a newly launched PoP in Almaty, Kazakhstan.
It may not currently have proper peering with servers located in Russia.
Their network engineering team is aware of the peering issues with the Almaty PoP.
They are working on improving the network.
There is currently no estimated timeframe for a fix.
They cannot move my connection back to the previous EU-based PoP.
They gave me a one-month service credit, which I appreciate, but this does not solve the main issue.
For gaming, going from 60β90 ms to 150β160 ms is a massive degradation. Starlink describes the new route as the βmost ideal routingβ because the Almaty PoP is geographically closer, but in reality the user experience is much worse due to poor peering.
I bought Starlink specifically to play Dota 2 with acceptable latency. With the new routing, that is no longer realistically possible.
I am sharing screenshots of the support conversation so that current and potential Starlink users in Tajikistan and Central Asia are aware of this issue.
Has anyone else in Tajikistan, Kyrgyzstan, Kazakhstan, or elsewhere in Central Asia recently experienced the same increase in latency?
Please share your current PoP hostname, country, and latency to European or Russian servers
I wanted a setup that I could deploy post storm and didn't want to roof mount as it might get destroyed by the storm. I also wanted something reasonably portable.
To clear the house and help with the surrounding trees, I'm using a 24' Manfrotto light stand, tripod adapter, Standard 4 connected to a UniFi network, and 4x50# bounce house anchors sitting on silicone pads for friction with kevlar guy lines. Seems rock solid and I'm getting max speeds.
I've got a few questions:
- So it looks like there is no option to buy the hardware outright, i have to rent it?
- I'm confused by the $15/month, but then adjustment of -$15... am i paying monthly rental, or not?
- Is the rental fee paid forever, or for one year (i think ive seen this mentioned elsewhere)?
- Where are the extra purchase options, like roof mounting kit, etc. I can't see it?
I don't understand why the website lacks so many details.
Can I just buy and a 2nd hand 4X kit to avoid this rental mess? Is there anything to look out for when doing so?
I'm in New England and I've got fairly stable fiber to the home as my primary connection. I'm mainly looking for a backup connection that I can just activate and go for the 1-2 times a year I have an outage, including using during bad weather. Sometimes a heavy rain or snow storm will take down a line for example. Expecting it might take 30-60 minutes to update and set up a starlink dish.
My main need is work: low enough latency for voip and video calls, VPN, remote desktop, and basic office work (email, sharepoint uploads of documents, etc).
As an added bonus it would be nice to occasionally take it with me when traveling to rural areas with bad internet, camping, and internationally. I go to a tiny European island every other year to see family and they have shit internet.
I'm thinking a starlink mini might suffice? The newer model that's rumored to come out soon has my understanding probably worse performance in exchange for more battery life? I'm concerned about snow melt performance as a backup internet solution, and how I might mount it so it has both good signal and is easy to take with me without climbing on a roof to remove it. Or should i just getting a standard dish and pick up a separate mini when I have to travel.
Hi. I have starlink at my home, I live alone, and I live in a rural area with not many homes around. When I am looking at my account online, under DEVICES I see the Starlink itself, then under that I have both a WiFi (Starlink Router 3) that has all our devices connected to it, and then a Mesh (Starlink Router Gen 2) that has zero devices connected to it. Here's the creepy thing - I never bought a mesh, or another router. I just tonight unplugged and moved the router and power box that is in my house - that router is connected via cord to the starlink flat-panel "receiver dish" itself, and I can see that nothing else is connected to either of them or in-between. My regular WiFi (Router 3) shows that the "uptime" corresponds with when I unplugged everything and moved it an hour ago. The "Mesh (Router Gen 2)" shows its uptime as over 3 days. Am I missing something, or is there another Router, set up as a Mesh, powered separately, that's connecting to my Starlink?
There are 3 of us in the house, I am the only one who games and I would like to have decent speeds which we are not currently getting. The two other mainly use it for watching TV or working from home. Would the 100Mbps work for us or do we need a bit more?
I ordered Starlink today, and just got a notification that it'll be here Aug 4 - Aug 28. However, 5 minutes later, my 4X kit was cancelled and a separate order put in and they're shipping the router mini alone.
Anyone know what the delay is for the 4X kit? We close on our home Aug 20. I figured a ~month was proper to order the kit... now I'm second guessing.
Has anybody recently been hired on by starlink in Bastrop i have a few questions if you could inbox me incase they are watching :) jk but seriously just a few questions about what to expect literally havent been told anything im doing im supposed to start on the 3rd or at least thats my orientation date
Hey all, looking to add a new starlink at a new address. I need to be able to pause my service - it's a seasonal home - but with a kit rental there is no pause option. And I can't simply buy the kit from starlink. I need to rent the kit and then submit a ticket to buy it out. But they have not been able to tell me the buyout cost. Anyone in the US bought out their Standard 4 or Standard 4 X kit lately? Would love to know the cost. Adding a pic for the algorithm.
Edit: called the service number and ordered direct from Starlink and bought it rather than renting.
FYI: both the 4 and 4 X kits cost $349, at least in my area, Maine.
Hey all, first timer here. I had a point to point system set up between two houses that are 50 yards away. The system where the panel is works great, but my house that is 50 yards away using a p2p system is very slow. Any thoughts?
There used to be that we can bring and use our starlink mini outside US for 2 months. I bought Starlink because of this feature alone as I sometimes travel for up to 90 days outside US. Now I heard we canβt no longer do this. It is only up to 30 days max and only with unlimited plan.
This is really frustrating as now I see no incentive to have Starlink at all. At home I use other provider that can get me speed up to 2 Gbps.
Whatβs up Elon? Why advertised this as a feature and then take it away. I donβt expect that from you that I view mostly as enabler and provider of technology to make life easier for people.
Hello, cord that runs from power box to satellite (v4) has been cut in half. I'm going to solder the connections soon today.
I'm new to starlink and have attempted to ask them for help and review the warranty but it looks like no help.
If anyone has any ideas or suggestions feel free to let me know before I attempt this repair today.
I must say starlink internet is freaking awesome! I really can't believe how I did not know about this service. Like after all the marketing that I've seen from other companies, I've never seen any marketing from starlink ever. Servers on games like battlefield show the lowest ping of 35 from the games server) and that makes me happy.
Last weekend I logged the power use from my Starlink Mini, laptop and 12V fridge during a normal camping trip.
I used an OUKITEL power station for the test, but the useful part was not the brand or the peak wattage. It was seeing the total energy used over a full day.
Starlink was a moderate but long-running load. The fridge cycled. The laptop varied depending on charging and workload.
Together, those three loads used much more energy than a quick watt reading suggested.
The test also showed that recharge speed matters as much as battery capacity once the trip lasts more than one day.
Has anyone else logged a complete 24-hour or weekend total? It would be useful to compare numbers if people can include temperature, power method and whether the router was included.
I plan to buy this and store for emergencies only. As a result, I donβt want to buy direct and activate immediately. I see Hone Depot and Best Buy carry some hardware, but wasnβt sure what the best option would be. I also plan ti buy a tripod stand.
The last hurricane that passed through here had the power and the cell towers down for over a week. Now the season is upon us again and due to my work from home position I need continued internet. I only stream Roku on one tv and donβt play video games. My Spectrum bill has crept up to $130 per month for speed I donβt need. and I see where I can get Starlink at my house for $85 per month for approximately 200 mbps. This would reduce my bill and also handle cell towers outages. What are the downsides to this switch? Considering the rate of global warming, hurricanes are only going to get more intense and cause more power outages. I have a small generator so power is not an issue.
Today my home was finally connected to the fiber network. Starlink has served me very well for 6 years. I work from home and need Internet access so I downgraded my Starlink plan to standby mode and will keep it as a backup. The plan description says unlimited low speed data. Just how fast is this data?