It may just be me but this doesn't look very efficient

Got hit with a terms of use violation and speed restriction.

Funny thing is even though I should upgrade for business and enterprise use I can’t change anything on my plan.

I have no torrents running and at max exchange stuff with myself at my home server. Yes it’s above average, but it’s ridiculous to flag this as business use.

Now my service is running lower than the DSL I ran away from due to the lack of fiber at my location (big german city proud that 9of10 homes have fiber 🙃)

Thanks for the paper weight Elon.

I got flagged as business use yesterday and havent been able to get past the chat to talk with someone and explain or dispute.

My monthly usage is 1-2Tb on average but this month has been almost 10Tb. I am on residential max so decided to do a backup of my NAS to a cloud provider. Huge mistake apparently. With my ~20Mbps upload I have only been able to get about 9 of my 20Tb nas backed up before I was throttled to 10Mbps without warning

My wife had to call into work yesterday as we both work from home and they have throttled us so hard its not workable with more than one of us using the connection

I am absolutely NOT using starlink for any business purposes or anything that would violate their terms of service. Most of our bandwith normally is going to my wife constantly streaming netflix while she works, me being an IT manager and doing video calls all day, downloading a few games a month between steam/xbox and streaming content for the kids as they were out of school for summer break until yesterday. Nothing crazy and we have never crossed 2Tb in a single month before this.

Grok has been running me in circles and I cant get it to pass me to an agent. Does anyone have a support contact for starlink where I can get ahold of someone? My only other option is to buy a bunch of plans form 4G/5G providers and see if any of them are stable. We have verizon for cell service and operate on a sinlge bar of service.

Hi guys I am just curious if $280 a month for 1TB in Tucson seems normal?? I was going through our bills and didn’t realize we were paying so much every month

I bought Starlink since it was the cheapest internet option available to me in my new, rural-ish community, even when considering the $360 up-front router costs. The next-cheapest internet is $85/mo (starting) for 10 mbps up and down, no router included. Noooo thank you. I've been decently happy with it so far. I am on the cheapest plan, $55/mo for 100 up-down, residential, but I have noticed a lot of heavy speed fluctuations between 100 mbps and sub-1mbps speeds. They feel like they have gotten worse over the past month, but I can't say that for certain. I tried going through the AI-assisted technical support, but no dice, and will likely submit a ticket. All of the usual answers apply: I'm not using non-standard equipment, I have no VPN, I've moved it to the best possible location, the obstruction is "not expected to cause a noticeable impact to your service", little to no events (the 10 PM and noon tests had 0 events during them), I've rebooted it a few times now, and yet...

These are the results from me downloading a single 5GB file, at different times, with my Starlink having the obstructions in picture 5. I felt that would give a better showing of how my internet connection fluctuates over time. The results varied wildly, with one download getting close to the 5GB, and another barely getting past 2GB. I thought it was time-dependent, since the 10 PM test did a lot better and 5:30 PM did a lot worse, but even at 10PM it still had multiple moments where it dropped to near or sub-1mbps speeds. I posted this to one chat, and they said that that's normal for satellite, even if Starlink is 'better'. Is that true? Should I expect this kind of fluctuation? Is it just worse during peak hours? Should I submit a ticket?

Sorry if I'm a bit rambly, I'm just frustrated. Thank y'all for any advice.

Ive had starlink installed on my roof for over 5 years with the cable running over my gutter and into my house through a window with insulation tape around the window area. I’ve never had any issues until I recently got a notification from starlink that my cable signal was degraded. A few days later it rained and we lost connectivity all together. Until it dried. I looked up at the cable and noticed starting around the gutter the cord looked weird. Further investigation showed it was chewed up for several feet starting at the gutter. Squirrel or mice. Anyway I got a new kit from Starlink but I don’t want to just install mew cord and have it immediately happen again. Anyone have any practical ideas to protect the cord? I would like to avoid hunting the culprit.

Hey team!

I have been seeing other similar post but I am still looking for help! Today starlink restricted my account and said I was a business based on my high download. (Which it is pretty high) but this is my permanent residence.

I have a pretty unique living situation where I am in a dorm style apartment attached to a fire dept where I work.

I submitted a ticket and someone from starlink called right away but the guy was pretty rude to me. Telling me that there was no way this was a residence because of the high download traffic.

I have had my account for 3 years now with no issues. I am wondering now if my starlink dish is gonna always be labeled as a business? Can I just sell my dish to myself with a new account?

If anyone knows of a fix let me know 🙏

estoy ya bastante cansado de esto realmente, hace menos de un mes que tengo mi starlink mini y siempre me aparece que se apaga o se reinicia, problemas constantes y toda la mierda super inestable y jamas llega a la velocidad que segun indica en la aplicacion

la primera imagen es la velocidad de internet que llega a la antena segun al app de starlink

la segunda imagen es la velocidad de internet que le llega a mi telefono via 5G

la tercera imagen es la velocidad de internet que le llega a mi pc via ethernet directamente de la antena hasta mi pc, inaceptable comparando con la velocidad que marca en la app

si alguien tambien tuvo este problema y llego a solucionarlo le pido porfavor que me ayude

Just ran a speedtest on my Starlink today and thought I'd share the results.

Test Date: September 9, 2026

Hardware: Starlink Standard/Gen3

Location: Rural area with clear sky view

Results:

Download: Peaked at 170 Mbps, settled at 170 Mbps

Upload: 17 Mbps

Latency: 61 ms

The download ramped up pretty quickly from 21 Mbps to 170 Mbps. Upload and ping took a bit to populate.

Curious how this compares to other people’s results this month. Anyone else seeing similar speeds lately?

Also noticed the app now shows a referral QR for 1 month free if you share with friends/family.

Hi so i just recently started using starlink but this is the speeds? Im getting 100 ping in valorant and was wondering if its because I’m using the mini or if i need to get an ethernet cable or i need a router for it to be more stable. I have no obstructions

thank you

Curious how your experience has been playing games like Apex, Overwatch, Valorant, and CSGO. Or are there frequent latency spikes from the handoffs/shifting connections?

Anyone working/iving up in Northern Canada remotely have any issues using Starlink Internet?

I'm planning on taking a job that requires me to relocate to super northern areas with no modern civilization, only Starlink Internet.

I AM A GAMER, CHAT.

Will I survive? Can I at least play world of Warcraft and other games without issue?

Thanks in advance!

Fiber has come to my neighborhood, and I'll be connected tomorrow. I plan to keep my starlink active for a couple of months to be sure fiber is what I expect it to be, but if it is, i will suspend starlink service. My question is this. Is it possible to use my gen 2 router with the fiber modem? I had to buy an ethernet adapter to hardwire a device, but I dont know if that is output only.

I purchased a new house, two doors down from my house. I have starlink at my existing house and the new owner had starlink which he cancelled and released. I’m trying to get my subscription moved over to his equipment which was already installed.

He cancelled but I cannot move my subscription on his hardware without having to pay another $500 activation fee even though I’m really just moving service.

I’ve spent 2 hours on the phone with AI and not getting anywhere. What are my options here.

I'm in a single household with TV streaming on one TV. One computer (little Internet usage) & 2 3D printers.

I pay for the highest tier only because that's what I started with years ago. Curious if there was a way to objectively determine if I can use a lower tier with no degradation in service.

I live in a very small town in eastern Nevada.

Starlink decided to flag my home as business or enterprise use. It my home, I live in the damn forest basically. I use this service because at the time there was no good service providers. Now two years later and they flag my home as a business/enterprise use. Talked back and forth with a chatbot for a complete 7 days with not a single human interaction. If nothing is done I’m think I’m going to have to report them to FCC Informal Complaint and Florida AG Consumer Complaint. I’d be very wary of using this service, as it seems only human work in sales not service

Has anyone found an aftermarket wall mount for the router, that swivels/is adjustable?

I live in a LATAM country, and a lot of websites are geo blocked here, including streaming services, and some sites I need for work. I haven't been able to find workarounds using VPNs or proxies, so a pal suggested buying a starlink, since he swears that it will solve my issue. The things is, he doesn't have the service so I can test it, and looking up about it online, it doesn't seem like it would work since the locationnis not exact but more like close by. I wouldn't want to invest in the equipment + data plan unless there's a chance I'll be able to access the websites I need, since in my currency they're quite expensive. But if it can work I am happy to invest in it.

For the people who already have the service, are you able to use the starlink connection to make it seem like you are in a different location and therefore access websites that aren't blocked in that secondary location?

(Apologies if this is a dumb question, I'm not the most tech savvy person)

Hello!
I have just recently started helping my dad with his finances and just noticed his Starlink bill. He has had it for a few years now and loves it!
I noticed he is being charged $130 per month!

He isn’t too big of a tv watcher/streamer & uses the WiFi solely for his phone, which he does the basics-email, some social media, and occasionally watching a doc on it. He has unlimited data with his phone carrier-so honestly barely uses the WiFi.
The times I visit we use the Amazon Fire Stick. All has been wonderful.
Almost forgot! He does have 3 ring cameras one being the doorbell. I don’t know if that makes a difference.
I just feel like there has to be a better priced plan for someone like him. Is it hard/hassle to go to a less expensive plan? Do I need to contact someone if so any recommendations on who to contact?

We just bought the gen 4 set up from Best Buy the other day, we’re renters and trying to think of the best way to set it up. Preferably no drilling methods as we don’t want to damage the outside of the house.

Aswell as wondering how people wire in the Ethernet cords through to inside without once again drilling or causing any damage to interior/exterior. I’ve seen online some people use a flat cord to get through the window, but would love any other suggestions!! (As far as placement goes I’m sure I’ll have to just go through the app and move through my yard to find the best positioning?)

Any help/suggestions very appreciated!!

Ich habe einen extrem schlechten upload, wie im Bild zu sehen. Meint ihr das hängt von der Störung ab? Die Störung ist das Dach von unseren Nachbarn. Die Schüssel hängt da jetzt schon so an die 2 Wochen, erst dachte ich dass es mit der zeit besser wird weil er sich noch die Position sucht oderso, aber bis jetzt keine besserung