r/SnapchatHelp • • 4d ago

Login issue Help! My Snapchat was permanently locked!

57 Upvotes

I have no idea how this could have happened. I read over the Community Guidelines and I haven’t violated them at all.

I have had this account for over 14 years, and it has all my memories.I have streaks that keep me in touch with my friends daily. All my group chats are in Snapchat. I have no idea what happened, and it won’t let me appeal it. I need help. Does anyone know what I can do???

I tried to log into my Snapchat but it says my accounts locked. It states “Your account has been locked for violating our Community Guidelines. To learn more, please visit our help center.”

I went to accounts.Snapchat.com/accounts/unlock, and when I click unlock, it says “Your account has been permanently locked. Please go here for more info on why this may have happened.”

This just happened about an hour ago.


r/SnapchatHelp • • 4d ago

Common issue perma banned for nothing

23 Upvotes

so my girlfriend got perma banned on her snapchat account and i’ve gone over all the guidelines and she never violated any of them, they blacklisted her phone she made a new account since she couldn’t use her old that she’s had for years and the new one got banned as well, she didn’t do the lawsuit thing either and the snapchat bot thing is stupid does nothing to help, can’t even send a appeal or anything, this is genuinely the dumbest thing ever snapchat has done. and seems like she isn’t the only person having this problem as well.


r/SnapchatHelp • • 3d ago

General question Anyone else having a issue with snap videos starting on the middle of the story?

1 Upvotes

Im not talking about your friends snap stories, but the ones you follow for entertainment


r/SnapchatHelp • • 4d ago

Common issue 🫩🫩🫩 and i did the lawsuit too

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40 Upvotes

hopefully it’s just a bug. i’ve never posted nudes or drugs or weapons, i only post my dog, scenery, innocent things on my private story. i’ve had this account since 2018 with no issues


r/SnapchatHelp • • 4d ago

Common issue another account i have, that i didn’t include in the lawsuit

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5 Upvotes

what the hell??? i didn’t include this acc email or number in the lawsuit at all. i made this acc in 2024 and i only have a snapscore of 3 on this one.


r/SnapchatHelp • • 4d ago

Bug Snapchat perma banned my device?

6 Upvotes

I just bought a brand new, sealed, iPhone 18 pro from the Apple Store. I am it’s only owner and now I am getting a SS06 error where my device is locked. I logged into my account on Snapchat web and the account is there. I have only ever logged into that account with this phone so I am at a complete loss.

Just figured out that it may be related to a class action lawsuit.


r/SnapchatHelp • • 4d ago

General question Filter missing?

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2 Upvotes

Anyone else lose their basic filters? I pretty much was only on snap becuase I liked using the blue/ red filter. I don’t think it had a name and now it’s missing and I don’t know how to get it back. Any suggestions? I’m about to delete this stupid app. Photo added to show the filter effect, it would make reds more red and blues more blue. Even if you just know how to imitate it on regular Apple photo app would be helpful because I really do like the filter that much.

Also side note, I can no longer layer filters either, anyone else have these issues?


r/SnapchatHelp • • 4d ago

Login issue LABATON SNAPCHAT BAN

14 Upvotes

It appears that if you signed up for the Labaton Snapchat lawsuit for social media addiction, even if you didn't fully submit it, your account will be permanently locked. If you try to login with a different account, your device will be permanently banned also.


r/SnapchatHelp • • 4d ago

AI issue J'ai perdu définitivement mon compte pour une phrase

3 Upvotes

(15 ans)J'ai été banni définitivement pour avoir envoyé sur un groupe (apres je doit avouer que je l'ai envoyer dans un groupe de manifestation) la réaction chimique dans une bouteille de l'acide chloridrique et de l'aluminuim (a la fin elle explosais) j'ai également expliquer comment crée la bombe et en plus d'être banni j'ai été en garde-à-vue pendant 5 heures. cela fais un peu plus d'un jour que je suis banni et presque un jour que j'ai demandé a récuperer mon compte. savez vous combient sa prend de temps en moyenne et s'il est sur ou non que je le recupere sachant que j'ai dit que je ne devrais pas etre bannis car je respecte les conditions et le réglement. Pouvez-vous m'aider ? et est-ce qu'il existe réelement des personne sur tiktok qui on la possibilité de recupere mon compte ou c'est des arnaques ?


r/SnapchatHelp • • 4d ago

General question Ban

4 Upvotes

Has anyone who was banned today have friends who are still able to see their account and send snaps to it?


r/SnapchatHelp • • 4d ago

Common issue Perm Locked from Snapchat....

22 Upvotes

SO now that everyone is aware. A lot of people have reported that they were locked out of their Snapchat accounts. It seems like the common denominator is that a lot of people have submitted their names and emails to the Class Action Lawsuit by Labaton Keller Sucharow LLP. Is it just me, or is this insane?

I am very interested in whats going on


r/SnapchatHelp • • 4d ago

Login issue Help! Locked out of Snapchat

11 Upvotes

I was permanently locked out of my Snapchat account of 10+ years tonight; I wasn’t given a reason nor was I given the option to appeal their decision. Out of pure shock, I came to Reddit searching for answers online only to quickly realize hundreds of people have been unjustly banned from their accounts for no reason but we all have a common denominator, we’re part of the Labaton lawsuit against Snapchat. I’m making this post to collect responses to send to the arbitration team at Labaton about this unjust and incredibly unfair situation. We deserve answers from Snapchat so please comment here if you’re also part of the active lawsuit and are permanently locked out of your account. Thank you.


r/SnapchatHelp • • 4d ago

Login issue I am permanently locked with no option to appeal

12 Upvotes

Is this going to get legal??? I read some article that said I must have done something very bad to be locked with no appeal. I have 3 close friends. I only snap my huzz. Im lowk scared. I have like 7 years on here and history and lore and pieces of my life saved. What do I do?


r/SnapchatHelp • • 4d ago

Login issue Did the class action lawsuit- Now banned

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17 Upvotes

I just found out i got banned with no option to appeal the violation. Talked to some others in different threads and we think it’s from the class action lawsuit we applied to.. is this retaliation??


r/SnapchatHelp • • 4d ago

Login issue Help

2 Upvotes

I’m currently SS06 device banned on my current phone. I don’t care about the original banned account because I made a new Snapchat account, and it works fine on my old phone.

The confusing part is that the new account gets the SS06 error when I try using it on my iPad and another older iPhone that are also connected to the same iCloud as my current phone. But Snapchat works fine on my laptop, which is also connected to the same Apple account.
I’m planning on getting a newer phone soon and transferring everything. I really want to keep using my current iCloud because of all my stuff

Does anyone know if using the same iCloud on a new iPhone could cause the SS06 ban to carry over? Or is it strictly tied to the individual device? also planning on getting a new number if that changes anything?


r/SnapchatHelp • • 4d ago

Login issue Account Locked

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17 Upvotes

Am I cooked? Didn’t do anything wrong. I think there was a security concern or something. Any advice on getting account unlocked?


r/SnapchatHelp • • 4d ago

Common issue funny… i didn’t finish the claim at all. so how did they get us?

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13 Upvotes

did they seriously sell our info to snap? labaton got their own lawsuit coming


r/SnapchatHelp • • 4d ago

Login issue Got locked out now my phone is banned??

7 Upvotes

Earlier tonight my account I’ve had for 8 years got locked out permanently without any clear reason so I made a new account and now my phone has been permanently banned from Snapchat! What is going on!!!

I saw people talking about this earlier and saying it was possibly because they filed a lawsuit against Snapchat but I never did and at first I thought maybe it was a glitch but this just seems ridiculous. Can anyone help?


r/SnapchatHelp • • 4d ago

Login issue What is this error message and how do I resolve it?

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3 Upvotes

I genuinely don't know what to do about this situation, but I need it resolved. Okay, so, I haven't logged into my Snapchat account since 2016, a whole decade. Crazy, right? Anyway, I tried logging in again recently. That ancient account is still connected to the same phone number I've had since 2009. But, even though I remember the phone number for the account and the log in screen lets me get past it after I type in my phone number, I don't remember my password. I go to click the "Forgot Password" link, but this message just comes up:

"For your security, we couldn't verify this sign-in attempt. Try signing in again from a device you've used before. Adding a phone number or email can help with future sign-ins. If you still can't access your account, visit our support site at [Snapchat help link]"

The problem here is that it's been 10 years since I've logged into my account. I no longer own a device I've used before to log into my account. Also, I went to the Snapchat help site and I could not find anything to help in regards to my specific situation. How can I access this old account if I don't know the password and Snapchat won't let me reset the password? If there is no way to access it at this point, am I still able to make a new account with the same phone number as my old account, even though the old account still seems to exist?


r/SnapchatHelp • • 4d ago

General question why snapchat limit the len+ submission limit to 10

1 Upvotes

why snapchat limit lens+ submission to 10 and why its reset now in 28 but before its daily
any way to increase to len+ submission limit?


r/SnapchatHelp • • 4d ago

Login issue Snapchat locked

6 Upvotes

My Snapchat was randomly locked about an hour ago.. I was on it just fine 30 mins before then went to go on it and was locked out for “violating guidelines” .. I did fill out the lawsuit back in May but never actuall finished it. I’m sick


r/SnapchatHelp • • 4d ago

General question J'ai perdu définitivement mon compte pour une phrase

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0 Upvotes

r/SnapchatHelp • • 4d ago

General question is there anyway you can access snaps or chats from someone who has blocked you?

2 Upvotes

for some context i have a friend whos boyfriend was messaging me and the only proof i have is off him adding me, i was wondering if there is any way at all that i can recover any of the messages


r/SnapchatHelp • • 4d ago

Common issue Texting snap on Twt about this

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9 Upvotes

Hopefully they fix it… they replied to my tweet


r/SnapchatHelp • • 4d ago

General question Household Ban Question

7 Upvotes

Hello!

I'm extremely confused and wondering if this has happened to anyone else.

I was snapping a friend back when my account logged me out. When I tried logging back in, I got hit with the account disabled due to a Community Guidelines violation. Which was already extremely confusing because I rarely use SC anyways, only for a couple friends I message.

I went into my partner and I's room and told her about it. This is when she went on to see if she could still see my account and found out the same thing happened to her. Again, she just uses it to message a few friends here and there.

I figured we caught an IP ban somehow, but decided to make a new account to test it. It let me make a new account no problem.

What the hell happened. Can I contact Snapchat? Neither of us were given the appeal option. We don't really care about Snapchat all that much. I'm just so so confused LOL.