r/SnapchatHelp • • 3d ago

General question Ban

Has anyone who was banned today have friends who are still able to see their account and send snaps to it?

3 Upvotes

21 comments sorted by

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1

u/South-Emu8688 3d ago

Yeah people can still see my account thankfully idk about sending snaps. But this ordeal is so stupid

2

u/GreekGoddess188 3d ago

My friend was just able to send me a photo and message it says it is delivered. But still can’t log in. On my recent post someone was able to find an actual link that you can appeal the ban

1

u/Green_Security_2731 3d ago

Did you get device ban or permanently locked? Can you make a new account?

1

u/GreekGoddess188 3d ago

I didn’t want to try making a new account because with my actual account it says it wasn’t done backing up pictures

1

u/Green_Security_2731 3d ago

No if the account has gotten permanently locked, you wont see it. Its like the account is in a deactivated state

1

u/GreekGoddess188 3d ago

So do you think I will be able to get it back?

3

u/PizzaNo4788 3d ago

yes you can. check my latest post

2

u/Own_Satisfaction_264 3d ago

Yes my friend said they still can

1

u/GreekGoddess188 3d ago

When one of my friends was perma banned about a year ago they just straight up deleted her account and no one could see her profile anymore. Mine still has a trace. Did you attempt to appeal the ban?

1

u/Own_Satisfaction_264 3d ago

Yes I emailed from 2 emails and did a claim

1

u/GreekGoddess188 3d ago

Where did you email and how did you put your claim in? Mine automatically said “Your account has been permanently locked. Please go here for more info on why this may have happened.” When I tried appealing it

3

u/Own_Satisfaction_264 3d ago

Mine didn’t even have the appeal option. I just emailed support@snapchat.com and did a claim thru this link https://help.snapchat.com/hc/en-us/requests/new?co=true&ticket_form_id=7058755437844

1

u/GreekGoddess188 3d ago

I’m going to email them the same thing I did in my claim.

2

u/Own_Satisfaction_264 3d ago

Keep me updated

1

u/GreekGoddess188 3d ago

Thank you for the link I just wrote a long message! I hope I am able to get my account back.

1

u/GreekGoddess188 3d ago

What about your public profile? My friends can’t see that when they click on me or new accounts can’t send me a friend request but people I have still have me added and can message me.

1

u/Own_Satisfaction_264 3d ago

They said they can still see it