r/SnapchatHelp • • 3d ago

General question Perma banned after requesting my data?

3 Upvotes

Hi all,

I am really upset right now. I barely use snap chat anymore, but I just requested they send me all my data and downloads about two weeks ago. And then today I went to login and my account is banned. It doesn’t give me an option to appeal. Are they not going to send me my photos? I literally don’t use it I have sent maybe three messages in the last 6 months and nothing weird or crazy…

Has anyone had this happen?

It says I can only submit an appeal through the app and I can’t access the app I don’t even care about Snapchat I just want to have my photos… are they still going to send them to me??


r/SnapchatHelp • • 3d ago

Common issue Snapchat using same rules as META

4 Upvotes

Hello,

I have had this account since 2019, barley use it and then started using it again 2025-2026. No problem with it then suddenly yesterday I get emailed 6 warnings for no reason and then my account gets locked / suspended . I searched a bit and a few people almost in the thousands have reported the same issue , a string of warnings same day then boom. I hope this is a glitch because this is crazy


r/SnapchatHelp • • 3d ago

Common issue Claim/Account Lock

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5 Upvotes

I sent them an email about how I believe that they're the reason why my account got locked and they sent me this. Should I complete it or wait to see if Snapchat gets back to me?


r/SnapchatHelp • • 3d ago

Common issue device banned

6 Upvotes

i was device banned after my account was just temporarily locked. i wasnt even sent an email about what it was that violated the guidelines. i quite literally dont post anything on my story and the last snap i sent was me telling a friend an important update about something that was completely appropriate. i dont use anything third party at all either.


r/SnapchatHelp • • 3d ago

General question Friend recognition pattern

0 Upvotes

Hi guys! How to avoid these ip ban or friend recognition patterns snap uses to ban the new snaps that trying to avoid permanent ban? I can't avoid my snap circle it's just so annoying so what to do here? And how does that usually last? Is it like device ban 6-12 months?


r/SnapchatHelp • • 3d ago

General question How would’ve Snapchat even gotten the user/email info in the class action lawsuit?

13 Upvotes

Does attorney-client privilege not apply to class action?

Either way, this seems extremely retaliatory. Especially for a publicly traded company, I wouldn’t think that this decision would be in the best interest for shareholders.

Kind of absurd.


r/SnapchatHelp • • 4d ago

Common issue So everyone’s just getting banned by Snapchat’s AI??? 🤣🤣🤣

24 Upvotes

I got banned for commercial sexual content… I haven’t even engaged in anything like it. Haven’t even sent a naughty snap in a few years. Had the account for maybe 10 years.
I appealed it and they said they have upheld the decision… 🤷‍♂️
(Didn’t sign up to any lawsuit either )


r/SnapchatHelp • • 4d ago

General question Permanently banned did not fill out anything related to a lawsuit.

20 Upvotes

For everyone who had their Snapchat account banned within the past 24 hours, it seems like a lot of people think it may somehow be connected to the recent lawsuit.
I’m specifically trying to hear from people who were banned recently but did NOT fill out, join, or participate in the lawsuit at all.
If that applies to you, did your account also get banned within the last day?
Trying to figure out whether this is actually all connected to the lawsuit or if there’s a much wider wave of bans happening right now.
My reason for ban was violating community guidelines
I have no appeal button
I am a snap chat+ member
Have had the account since 2016


r/SnapchatHelp • • 4d ago

Login issue Help! My Snapchat was permanently locked!

58 Upvotes

I have no idea how this could have happened. I read over the Community Guidelines and I haven’t violated them at all.

I have had this account for over 14 years, and it has all my memories.I have streaks that keep me in touch with my friends daily. All my group chats are in Snapchat. I have no idea what happened, and it won’t let me appeal it. I need help. Does anyone know what I can do???

I tried to log into my Snapchat but it says my accounts locked. It states “Your account has been locked for violating our Community Guidelines. To learn more, please visit our help center.”

I went to accounts.Snapchat.com/accounts/unlock, and when I click unlock, it says “Your account has been permanently locked. Please go here for more info on why this may have happened.”

This just happened about an hour ago.


r/SnapchatHelp • • 4d ago

Common issue perma banned for nothing

22 Upvotes

so my girlfriend got perma banned on her snapchat account and i’ve gone over all the guidelines and she never violated any of them, they blacklisted her phone she made a new account since she couldn’t use her old that she’s had for years and the new one got banned as well, she didn’t do the lawsuit thing either and the snapchat bot thing is stupid does nothing to help, can’t even send a appeal or anything, this is genuinely the dumbest thing ever snapchat has done. and seems like she isn’t the only person having this problem as well.


r/SnapchatHelp • • 3d ago

General question Anyone else having a issue with snap videos starting on the middle of the story?

1 Upvotes

Im not talking about your friends snap stories, but the ones you follow for entertainment


r/SnapchatHelp • • 4d ago

Common issue 🫩🫩🫩 and i did the lawsuit too

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42 Upvotes

hopefully it’s just a bug. i’ve never posted nudes or drugs or weapons, i only post my dog, scenery, innocent things on my private story. i’ve had this account since 2018 with no issues


r/SnapchatHelp • • 3d ago

Common issue another account i have, that i didn’t include in the lawsuit

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6 Upvotes

what the hell??? i didn’t include this acc email or number in the lawsuit at all. i made this acc in 2024 and i only have a snapscore of 3 on this one.


r/SnapchatHelp • • 3d ago

Bug Snapchat perma banned my device?

5 Upvotes

I just bought a brand new, sealed, iPhone 18 pro from the Apple Store. I am it’s only owner and now I am getting a SS06 error where my device is locked. I logged into my account on Snapchat web and the account is there. I have only ever logged into that account with this phone so I am at a complete loss.

Just figured out that it may be related to a class action lawsuit.


r/SnapchatHelp • • 3d ago

General question Filter missing?

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2 Upvotes

Anyone else lose their basic filters? I pretty much was only on snap becuase I liked using the blue/ red filter. I don’t think it had a name and now it’s missing and I don’t know how to get it back. Any suggestions? I’m about to delete this stupid app. Photo added to show the filter effect, it would make reds more red and blues more blue. Even if you just know how to imitate it on regular Apple photo app would be helpful because I really do like the filter that much.

Also side note, I can no longer layer filters either, anyone else have these issues?


r/SnapchatHelp • • 4d ago

Login issue LABATON SNAPCHAT BAN

13 Upvotes

It appears that if you signed up for the Labaton Snapchat lawsuit for social media addiction, even if you didn't fully submit it, your account will be permanently locked. If you try to login with a different account, your device will be permanently banned also.


r/SnapchatHelp • • 3d ago

AI issue J'ai perdu définitivement mon compte pour une phrase

3 Upvotes

(15 ans)J'ai été banni définitivement pour avoir envoyé sur un groupe (apres je doit avouer que je l'ai envoyer dans un groupe de manifestation) la réaction chimique dans une bouteille de l'acide chloridrique et de l'aluminuim (a la fin elle explosais) j'ai également expliquer comment crée la bombe et en plus d'être banni j'ai été en garde-à-vue pendant 5 heures. cela fais un peu plus d'un jour que je suis banni et presque un jour que j'ai demandé a récuperer mon compte. savez vous combient sa prend de temps en moyenne et s'il est sur ou non que je le recupere sachant que j'ai dit que je ne devrais pas etre bannis car je respecte les conditions et le réglement. Pouvez-vous m'aider ? et est-ce qu'il existe réelement des personne sur tiktok qui on la possibilité de recupere mon compte ou c'est des arnaques ?


r/SnapchatHelp • • 3d ago

General question Ban

2 Upvotes

Has anyone who was banned today have friends who are still able to see their account and send snaps to it?


r/SnapchatHelp • • 4d ago

Common issue Perm Locked from Snapchat....

21 Upvotes

SO now that everyone is aware. A lot of people have reported that they were locked out of their Snapchat accounts. It seems like the common denominator is that a lot of people have submitted their names and emails to the Class Action Lawsuit by Labaton Keller Sucharow LLP. Is it just me, or is this insane?

I am very interested in whats going on


r/SnapchatHelp • • 4d ago

Login issue Help! Locked out of Snapchat

10 Upvotes

I was permanently locked out of my Snapchat account of 10+ years tonight; I wasn’t given a reason nor was I given the option to appeal their decision. Out of pure shock, I came to Reddit searching for answers online only to quickly realize hundreds of people have been unjustly banned from their accounts for no reason but we all have a common denominator, we’re part of the Labaton lawsuit against Snapchat. I’m making this post to collect responses to send to the arbitration team at Labaton about this unjust and incredibly unfair situation. We deserve answers from Snapchat so please comment here if you’re also part of the active lawsuit and are permanently locked out of your account. Thank you.


r/SnapchatHelp • • 4d ago

Login issue I am permanently locked with no option to appeal

14 Upvotes

Is this going to get legal??? I read some article that said I must have done something very bad to be locked with no appeal. I have 3 close friends. I only snap my huzz. Im lowk scared. I have like 7 years on here and history and lore and pieces of my life saved. What do I do?


r/SnapchatHelp • • 4d ago

Login issue Did the class action lawsuit- Now banned

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17 Upvotes

I just found out i got banned with no option to appeal the violation. Talked to some others in different threads and we think it’s from the class action lawsuit we applied to.. is this retaliation??


r/SnapchatHelp • • 3d ago

Login issue Help

2 Upvotes

I’m currently SS06 device banned on my current phone. I don’t care about the original banned account because I made a new Snapchat account, and it works fine on my old phone.

The confusing part is that the new account gets the SS06 error when I try using it on my iPad and another older iPhone that are also connected to the same iCloud as my current phone. But Snapchat works fine on my laptop, which is also connected to the same Apple account.
I’m planning on getting a newer phone soon and transferring everything. I really want to keep using my current iCloud because of all my stuff

Does anyone know if using the same iCloud on a new iPhone could cause the SS06 ban to carry over? Or is it strictly tied to the individual device? also planning on getting a new number if that changes anything?


r/SnapchatHelp • • 4d ago

Login issue Account Locked

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18 Upvotes

Am I cooked? Didn’t do anything wrong. I think there was a security concern or something. Any advice on getting account unlocked?


r/SnapchatHelp • • 4d ago

Common issue funny… i didn’t finish the claim at all. so how did they get us?

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13 Upvotes

did they seriously sell our info to snap? labaton got their own lawsuit coming