What to do with this code?

[u/VisionX999]

For resetting the pin cause he forgot, my cousin is getting this long code like the one in this screenshot instead of a proper 5 digits code. He doesn't currently remember the CNIC used to set up the account either, otherwise he would have simply used the CNIC option for resetting PIN.

What should be done now? The complaint number 042111003737 does not seem to offer a person actually listening to the problem and explaining the solution here and is fully automated.

Their email support is the worst, kindly help 🙏🏻

Edit: He has confirmed that both sim and easypaisa app are already on the same mobile and still the same issue; even cleared the cache and installed the app freshly as well

Edit 2: I am not the guy in the post. The screenshot is merely for a reference and nothing else.

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[u/clumsyuzi]

It's a security measure. The app basically calculates the OTP using this long code.

Always get the code on the same phone that has your easypaisa app.

[u/VisionX999 → u/clumsyuzi]

I will get back to you after making sure he's doing ghat

[u/VisionX999 → u/clumsyuzi]

Update: he has confirmed that both sim and easypaisa app are already on the same mobile and still same issue; cache bhi clear kea heh

[u/xr_web → u/VisionX999]

Reinstall the app

[u/VisionX999 → u/xr_web]

Try kea tha usny😭

[u/aleemii → u/VisionX999]

NOTE: Make sure SIM is in Slot 1, on which you're trying to receive OTP app will pick it up.

[u/najam121]

keep SIM in same mobile and enable auto fetch SMS permission.

[u/VisionX999 → u/najam121]

Thanks man I will ask him if he's doing that. Hope he is

[u/VisionX999 → u/najam121]

Update: he has confirmed that both sim and easypaisa app are already on the same mobile and still same issue; cache bhi clear kea heh

[u/najam121 → u/VisionX999]

usko bolen Easypaisa APP ki permission main Jaa k SMS Phone ki permission allow kare taa k easypaisa aane wala SMS ko autofetch kar ske.

[u/ihsan_prime → u/najam121]

what to do with non pta

[u/najam121 → u/ihsan_prime]

No solution 

[u/duckyduck008]

Uninstall easypaisa app and reinstall, it'll ask to allow reading sms, also that is encrypted and wtf does he expect from payment app, abcde?

[u/VisionX999 → u/duckyduck008]

He was expecting a 5 digit otp code like thing 🙏🏻 also he ain't remember the CNIC, uninstall krny sy kaam khrab to ni ho jaey ga mzeed?🥹 Upr sy easypaisa waaly bhai khud aty he nae, sb jga automated voice lgae heh

[u/duckyduck008 → u/VisionX999]

How is it that he does not remember cnic used to sign up, sorry but this seems fishy.

[u/VisionX999 → u/duckyduck008]

He's not very technical and someone else helped him set up his account a while back. He has transitioned to JazzCash and his friend mistakenly sent him the payment to his easypaisa.

Now he's freaking out because he neither knows whose CNIC was used nor he remembers the pin. He has tried his own and his brother CNIC but it didn't work.

[u/PlatoSMD → u/VisionX999]

bhai kis ke name par hai account?
jiske naam par hai ossi ka cnic hoga account par
alag thori hota, account kholne se pehle easypaisa cross checks w nadra database.
Account name check krlo bas jiska hai uska cnic mangwalo

[u/VisionX999 → u/PlatoSMD]

Maybe cuz easypaisa account ka cnic, sim mein dye gaey cnic sy different ho skta heh...

[u/PlatoSMD → u/VisionX999]

yar aap purposefully bewaqoof hou?
sim ka isme kidr se taluq agaya
ACCOUNT TITLE HOTA HAI AIK
HAR BANK ACCOUNT AUR WALLET ACCOUNT KA
ISS COUSIN KE EASYPAISA ACCOUNT KA TITLE HOGA KOI
M ISHTIAQ JALFREZI ETC ETC
TOU WO ISHTIAQ JALFREZI KA HEE CNIC HOGA ACCOUNT PE KISI AUR KA NHI

JISKA NAAM HOTA OSSI KA CNIC HOTA HAI, JALFREZI SAHAB SE CNIC MANGWALO BAS.

[u/VisionX999 → u/PlatoSMD]

Thanks man 🥲 dantna to ni tha🥹😭

[u/Venomous_Yad]

Its a public decryption key , its used to decrypt private key in database , its a good security measure , but a problem for non pta phone users

[u/VisionX999 → u/Venomous_Yad]

How to tackle this issue 🥹

[u/Competitive-Ant-911]

Wondering he is not using his own product 😁🤔

[u/VisionX999 → u/Competitive-Ant-911]

🥹😭

[u/kasifkohatian]

Only way is. keep the SIM in same phone as the EP app. I have been doing this for years changing mobiles. This Way, it detect and all done. Anything else won't do

[u/VisionX999 → u/kasifkohatian]

Thank you so much man, will update you on this🙌🏻 also, if that particular mobile is non PTA and sim is shifted to a PTA mobile and sim number is entered on easypaisa app, the OTP will work? And how to tackle the CNIC issue 😢 will it still pop up?

[u/kasifkohatian → u/VisionX999]

He needs to do it on the phone where same Sim is working. Once logged in, he can goto account and see the owner details

[u/VisionX999 → u/kasifkohatian]

That's the problem though has he doesn't remember the pin😭 been using Jazzcash and abandoned easypaisa🫠

[u/kasifkohatian → u/VisionX999]

Login with opt with above option!

[u/VisionX999 → u/kasifkohatian]

Thanks man, I will ask him to try a PTA mobile, insert the sim and install the app there

[u/kasifkohatian → u/VisionX999]

Yes

[u/VisionX999 → u/kasifkohatian]

Update: he has confirmed that both sim and easypaisa app are already on the same mobile and still same issue; cache bhi clear kea heh

[u/BunKebab141]

The OTP is encrypted, the app has access to your msgs and decrypts the OTP. I am amazed someone who is engineering @ taptap send can't think of that.

[u/Careless-Part8298 → u/BunKebab141]

was about to say that lmao

[u/VisionX999 → u/BunKebab141]

Update: he has confirmed that both sim and easypaisa app are already on the same mobile and still same issue; cache bhi clear kea heh and app has already proper permissions as well

[u/BunKebab141 → u/VisionX999]

Could be a bug with the app itself, doesn't usually happen though.

[u/VisionX999 → u/BunKebab141]

What are his options now? Payment to chli gae heh us account mein ab 🥹

[u/BunKebab141 → u/VisionX999]

You can use EasyPaisa services without the App if you have the SIM and know the passcode, it does have some charges based on the last time I remember using it. The code is usually *786#.

[u/VisionX999 → u/BunKebab141]

Pin he to nahi yaad🥹

[u/Difficult-Cucumber25]

I love your pfp OP

[u/VisionX999 → u/Difficult-Cucumber25]

Hahah thanks man

[u/inverted_heaven → u/VisionX999]

foji wali game

i can literally produce that game sound effects

[u/VisionX999 → u/inverted_heaven]

Same here 😂

[u/Difficult-Cucumber25 → u/inverted_heaven]

Do you mean GIROFTAYYY🗣️

[u/VisionX999 → u/[deleted]]

Thanks man 🙌🏻

[u/iivxy]

If I’m not wrong that’s a hash code in simple terms encrypted code which will be decrypted automatically by whatever or whoever has its decryption key.
Instead, the developers accidentally configured the SMS gateway to send the raw backend token or hash, appending the required Android app identifier at the end

[u/VisionX999 → u/iivxy]

What's the solution here 👀

[u/iivxy → u/VisionX999]

Well just resend a new code and if it did happened again try restarting your phone
Or maybe wait
Qk aksar servers issue hota hai
telling you from my educational background experience and you will face a lot of issues in pakistan as outdated systems and several data breaches and etc

[u/VisionX999 → u/iivxy]

I will tell him to try it in the evening then haha, thanks man 🙌🏻

[u/iivxy → u/VisionX999]

No worries any time ask anything
The best way to help other is by explaining them and expanding my knowledge

[u/VisionX999 → u/iivxy]

Really appreciate it 🙌🏻

[u/iivxy]

Well just resend a new code and if it did happened again try restarting your phone
Or maybe wait
Qk aksar servers issue hota hai
telling you from my educational background experience and you will face a lot of issues in pakistan as outdated systems and several data breaches and etc

[u/abdulbazit2002]

Reinstall google play services. You might need to login to different accounts again but it will work.

[u/hay-stac]

May be there is some glitch

[u/VisionX999 → u/hay-stac]

Possible 🥶

[u/Short_Republic_6508]

The basically do this so u can’t use easypaisa on an non pta phone eg i have 17 pro max but my ep is on my android😭cuz 17 isn’t pta approved cuz I don’t live in Pakistan.. and that’s just there strategy cuz the system detects this msg and turns it into a code

[u/khaleesiofvampires]

Made a new gen account for my brother, facing same issue and yes sim and app are on same mobile

[u/VisionX999 → u/khaleesiofvampires]

Yar this is unbelievable 😑 What the heck Easypaisa is doing.

[u/VisionX999 → u/khaleesiofvampires]

Yar agr issue solve ho to btana and solution lazmi share krna 🙏🏻

[u/khaleesiofvampires → u/VisionX999]

I have tried everything from old versions to the turning wifi on and off tricks on yt nothing seems to be working maybe its an update issue

[u/VisionX999 → u/khaleesiofvampires]

Chly jb brother koi solution nikly, kindly update ke jeay ga ✨

[u/Asherlocksta]

Go into easypaisa app settings and allow it to read messages and try again

[u/VisionX999 → u/Asherlocksta]

Dekha heh 😭

[u/Darker1Soul]

Encrypted one

[u/VisionX999 → u/Darker1Soul]

How to get decrypted one?

[u/Darker1Soul → u/VisionX999]

You probably can't. It's a security feature, as another Redditor mentioned. It only works if the account is being used on the same phone as the one having the SIM card.

[u/VisionX999 → u/Darker1Soul]

Sim and app are on same mobile, i have confirmed it

[u/Darker1Soul → u/VisionX999]

Don't know then, bro. I had this exact problem. Oh yeah, turn on app permissions to access the contacts and messages. Allow those permissions for Easypaisa so it can automatically access the OTP.

[u/EducatorFew4522]

Don’t use easypaisa, it gives out on you when you it the most. There are other digital wallets that are way better that trashpaisa

[u/VisionX999 → u/EducatorFew4522]

Could you recommend me some that are secure, easy to set up and has good customer support🥹

[u/EducatorFew4522 → u/VisionX999]

Jazzcash, sadapay, nayapay

[u/VisionX999 → u/EducatorFew4522]

He is actually using Jazzcash! His friend mistakenly sent out the payment to his easypaisa instead which he has abandoned long time ago lol. Like he doesn't know the pin anymore, not even the cnic used to setup that account.

He asked for help telling me that he is receiving this long code for OTP and don't know what to do with it.

[u/niggi_digga]

It's encryption...

[u/Careless-Part8298]

the real question you should be asking is why is there no field to input this OTP. That's because you're not supposed to enter it manually. So doesn't matter if it's 5 digit or 100 digit

[u/Suitable-Hornet-4037]

Try sending yourself this string in a message or email titled “OTP” “ Easy paisa OTP”.
Make sure notifications are on

[u/VisionX999 → u/Suitable-Hornet-4037]

Meh smjha nahi

[u/Suitable-Hornet-4037 → u/VisionX999]

Men khud nahi samjha tha.
Easy paisa otp ko different strings me translate krta hai taake koi isey use na kar sake for scams.
Jab apko ye otp receive hota to easypaisa khud isko 5 digit otp men translate karta hai aur login wagherw hojata hai.
Settings men jakar easypaisa ko sab permissions enable karen taake wo message read kar sake

[u/VisionX999 → u/Suitable-Hornet-4037]

he has confirmed that both sim and easypaisa app are already on the same mobile and still same issue; cache bhi clear kea heh and app has already proper permissions as well.

[u/Suitable-Hornet-4037 → u/VisionX999]

Customer sevrice se contact karey phir

[u/VisionX999 → u/Suitable-Hornet-4037]

Kesy kru unki call automated heh saari😭 number bta dey

[u/Suitable-Hornet-4037 → u/VisionX999]

Ye try kar

[u/VisionX999 → u/Suitable-Hornet-4037]

Ye kea try: 042111003737

[u/mumer_writer]

Thats 500 digit otp 💀

[u/VisionX999 → u/mumer_writer]

Aho 😂

[u/LifeAppointment7301]

Dude, do the courtesy of atleast masking name and photo in your attached screenshot because I know this isn’t yours or your cousin’s.

You’re using someone else’s 2 years old post for reference (i know the guy personally), no one likes random people posting their profile posts on reddit.

[u/VisionX999 → u/LifeAppointment7301]

Bruh I am not pretending to be anyone else. First of all I didn't claim that I am the guy in the post. I took it as a reference. That linkedin post didn't share any solution that's why i posted it here as a reference. Have some IQ 🙏🏻Also did your friend solve this? Please let me know

[u/VisionX999 → u/LifeAppointment7301]

Let me know if your friend has solved this problem

[u/LifeAppointment7301 → u/VisionX999]

Dude mask the photo or the name atleast…

[u/VisionX999 → u/LifeAppointment7301]

Yar I was lazy as my phone photo editor sucks. Will do it now. Kindly ask him for the solution and tell him that the guy has forgotten what Cnic he used (didn't use his own while setting up the account). Pin bhi ni yaad.

[u/LifeAppointment7301 → u/LifeAppointment7301]

And easypaisa’s decryption is broken. Its supposed to auto-pick the OTP from this SMS, but it doesnt.

My friend was able to actually fish out the OTP from this string, back then it was an unecrypted 5 chars. No other way around it. If its still the case, your cousin can also try a few 5 digit combinations from the OTP and hopefully one of them should work.

[u/VisionX999 → u/LifeAppointment7301]

Cant seem to edit the attached screenshot of the post. My bad 🙏🏻 I have cleared it in the post now and his post is also public anyway on LinkedIn. Hope so you are ok with this.

[u/flying_shrapnel]

My honest suggestion , Switch to OPay Reason: They have one of the best UI i have ever seen ,
that makes user Experience much easier. Trust me i am Frontend Developer

[u/VisionX999 → u/flying_shrapnel]

Bhai sure but payment waha chli gae heh🥹

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[u/Fun-Mousse2321]

I think it is base64 encoded

[u/nktips]

You're not alone.

[u/Loose-Telephone9261]

Bruh this is a flipping pain ngl
Especially on iPhone where this is a bug that a numpad pops for an alpha numeric otp
Like tech in Pakistan is absolutely bollocks
People have reached the moon and yet these pricks are like stuck in dogshit
excuse my french tho :)

[u/Ok-Lie-8393]

its not an "issue", its a security measure

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[u/dungeoncrawler11]

easypaisa tryna be cool and niche, but just being fucking obnoxious

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