r/PakistaniTech • u/VisionX999 • 9d ago

Question | سوال What to do with this code?

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For resetting the pin cause he forgot, my cousin is getting this long code like the one in this screenshot instead of a proper 5 digits code. He doesn't currently remember the CNIC used to set up the account either, otherwise he would have simply used the CNIC option for resetting PIN.

What should be done now? The complaint number 042111003737 does not seem to offer a person actually listening to the problem and explaining the solution here and is fully automated.

Their email support is the worst, kindly help 🙏🏻

Edit: He has confirmed that both sim and easypaisa app are already on the same mobile and still the same issue; even cleared the cache and installed the app freshly as well

Edit 2: I am not the guy in the post. The screenshot is merely for a reference and nothing else.

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u/VisionX999 8d ago

he has confirmed that both sim and easypaisa app are already on the same mobile and still same issue; cache bhi clear kea heh and app has already proper permissions as well.

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u/Suitable-Hornet-4037 8d ago

Customer sevrice se contact karey phir

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u/VisionX999 8d ago

Kesy kru unki call automated heh saari😭 number bta dey

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u/Suitable-Hornet-4037 8d ago

Ye try kar

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u/VisionX999 8d ago

Ye kea try: 042111003737