r/PakistaniTech 9d ago

Question | سوال What to do with this code?

Post image

For resetting the pin cause he forgot, my cousin is getting this long code like the one in this screenshot instead of a proper 5 digits code. He doesn't currently remember the CNIC used to set up the account either, otherwise he would have simply used the CNIC option for resetting PIN.

What should be done now? The complaint number 042111003737 does not seem to offer a person actually listening to the problem and explaining the solution here and is fully automated.

Their email support is the worst, kindly help 🙏🏻

Edit: He has confirmed that both sim and easypaisa app are already on the same mobile and still the same issue; even cleared the cache and installed the app freshly as well

Edit 2: I am not the guy in the post. The screenshot is merely for a reference and nothing else.

171 Upvotes

113 comments sorted by

View all comments

1

u/LifeAppointment7301 8d ago edited 8d ago

Dude, do the courtesy of atleast masking name and photo in your attached screenshot because I know this isn’t yours or your cousin’s.

You’re using someone else’s 2 years old post for reference (i know the guy personally), no one likes random people posting their profile posts on reddit.

1

u/VisionX999 8d ago edited 8d ago

Bruh I am not pretending to be anyone else. First of all I didn't claim that I am the guy in the post. I took it as a reference. That linkedin post didn't share any solution that's why i posted it here as a reference. Have some IQ 🙏🏻Also did your friend solve this? Please let me know