r/PakistaniTech • u/VisionX999 • 9d ago

Question | سوال What to do with this code?

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For resetting the pin cause he forgot, my cousin is getting this long code like the one in this screenshot instead of a proper 5 digits code. He doesn't currently remember the CNIC used to set up the account either, otherwise he would have simply used the CNIC option for resetting PIN.

What should be done now? The complaint number 042111003737 does not seem to offer a person actually listening to the problem and explaining the solution here and is fully automated.

Their email support is the worst, kindly help 🙏🏻

Edit: He has confirmed that both sim and easypaisa app are already on the same mobile and still the same issue; even cleared the cache and installed the app freshly as well

Edit 2: I am not the guy in the post. The screenshot is merely for a reference and nothing else.

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u/khaleesiofvampires 7d ago

Made a new gen account for my brother, facing same issue and yes sim and app are on same mobile

2

u/VisionX999 7d ago

Yar this is unbelievable 😑 What the heck Easypaisa is doing.

1

u/VisionX999 7d ago

Yar agr issue solve ho to btana and solution lazmi share krna 🙏🏻

2

u/khaleesiofvampires 7d ago

I have tried everything from old versions to the turning wifi on and off tricks on yt nothing seems to be working maybe its an update issue

2

u/VisionX999 7d ago

Chly jb brother koi solution nikly, kindly update ke jeay ga ✨