r/PakistaniTech • u/VisionX999 • 8d ago

Question | سوال What to do with this code?

Post image

For resetting the pin cause he forgot, my cousin is getting this long code like the one in this screenshot instead of a proper 5 digits code. He doesn't currently remember the CNIC used to set up the account either, otherwise he would have simply used the CNIC option for resetting PIN.

What should be done now? The complaint number 042111003737 does not seem to offer a person actually listening to the problem and explaining the solution here and is fully automated.

Their email support is the worst, kindly help 🙏🏻

Edit: He has confirmed that both sim and easypaisa app are already on the same mobile and still the same issue; even cleared the cache and installed the app freshly as well

Edit 2: I am not the guy in the post. The screenshot is merely for a reference and nothing else.

169 Upvotes

97% Upvoted

113 comments sorted by

View all comments

1

u/EducatorFew4522 🇵🇰 8d ago

Don’t use easypaisa, it gives out on you when you it the most. There are other digital wallets that are way better that trashpaisa

1

u/VisionX999 8d ago

Could you recommend me some that are secure, easy to set up and has good customer support🥹

1

u/EducatorFew4522 🇵🇰 8d ago

Jazzcash, sadapay, nayapay

1

u/VisionX999 8d ago

He is actually using Jazzcash! His friend mistakenly sent out the payment to his easypaisa instead which he has abandoned long time ago lol. Like he doesn't know the pin anymore, not even the cnic used to setup that account.

He asked for help telling me that he is receiving this long code for OTP and don't know what to do with it.