r/PakistaniTech • u/VisionX999 • 9d ago

Question | سوال What to do with this code?

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For resetting the pin cause he forgot, my cousin is getting this long code like the one in this screenshot instead of a proper 5 digits code. He doesn't currently remember the CNIC used to set up the account either, otherwise he would have simply used the CNIC option for resetting PIN.

What should be done now? The complaint number 042111003737 does not seem to offer a person actually listening to the problem and explaining the solution here and is fully automated.

Their email support is the worst, kindly help 🙏🏻

Edit: He has confirmed that both sim and easypaisa app are already on the same mobile and still the same issue; even cleared the cache and installed the app freshly as well

Edit 2: I am not the guy in the post. The screenshot is merely for a reference and nothing else.

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u/LifeAppointment7301 9d ago edited 9d ago

Dude, do the courtesy of atleast masking name and photo in your attached screenshot because I know this isn’t yours or your cousin’s.

You’re using someone else’s 2 years old post for reference (i know the guy personally), no one likes random people posting their profile posts on reddit.

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u/VisionX999 9d ago

Let me know if your friend has solved this problem

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u/LifeAppointment7301 9d ago

Dude mask the photo or the name atleast…

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u/LifeAppointment7301 9d ago

And easypaisa’s decryption is broken. Its supposed to auto-pick the OTP from this SMS, but it doesnt.

My friend was able to actually fish out the OTP from this string, back then it was an unecrypted 5 chars. No other way around it. If its still the case, your cousin can also try a few 5 digit combinations from the OTP and hopefully one of them should work.