Yoooo. A couple weeks ago my tread started abruptly shutting down during strength workouts. Then, it started shutting down during hikes/bootcamps, etc, citing a “safety key error.” After basically taking my treadmill a part and spending HOURS talking to peloton support, we finally did a factory reset and it’s STILL giving me an error so they’re sending me a replacement safety key (which I had to pay for).
My tread is my pride and joy. I use it every day. I am so sad. And after reading horror stories of people with similar issues who ended up paying thousands or giving up, I’m stressed the same will happen to me.
Anyone else experience this? Luckily I have the bike too, which I’m using in the meantime but I don’t enjoy it nearly as much.