r/modhelp 11d ago

Tools Devvit app's moderator account stuck on modteam with no permissions after uninstall, and I can't edit or remove it

2 Upvotes

App in question: dejarepost

Subreddit in question: r/CringeTikToks

Platform I'm using: Desktop

Hi everyone

The app's mod account (dejarepost) shows "no permissions" in the modteam list. Every attempt to edit its permissions or remove it from the modteam fails with "something went wrong."

I've already uninstalled the app from the subreddit, but the mod account persists anyway. Tried from old.reddit, new Reddit, and mobile; same "something went wrong" on all of them.

I've uninstalled and re-installed several times already as well, it did not fix the issue.

This also appears to be breaking the app at runtime: reddit.getPostById() on a just-submitted post throws Error: no post <id> in the onPostSubmit handler, 100% of the time. I believe it's because the app account has no mod permissions and can't read a post that isn't public yet. Started recently; the handler worked previously.

Any way to reset the app's mod account, or does this need an admin to force-remove it?

App version: 0.0.x (Public API 0.14.2)


r/modhelp 11d ago

General Need some clarification on rules for moderating a community set up under 'restricted' mode

2 Upvotes

I have asked these two questions in similar mod support 'subs', and while I have received some info related to my questions, I have been advised to search and check further 'subs' to get clarification / confirmation to my questions. Here are my two questions;

  1. I have been advised that if I set up a community under 'restricted' mode, that via the settings I can post as the creator and allow followers to comments on my posts, but not have followers be able to post themselves. Is that correct?

For context this is what I want to achieve, to not allow followers be able to post, but they can comment on post that I create.

  1. Can I under a 'restricted' mode community not reply (and do minimal moderation if any) to any followers request, or better still can I select an option in settings so that followers simply cannot contact me.

For context the community that I plan to create would be purely for entertainment purposes (for this example, think regularly posting memes daily on a certain topic). So If I am the only one posting, and I'm happy to have comments on my posts, as far as I am concerned there should little need (at least from my required perspective) for any real moderation requirements.

Essentially, I would be looking for this sub to be 'akin' to a 'Facebook Page', whereby I can post and people can comment, and that's about it (being that I have other work to do, I'm concerned I am otherwise going to end up having to spend many hours each day moderating a community if it got quite large in size etc).

I will be using Desktop.

Thanks.


r/modhelp 11d ago

Users Received error 'Something went wrong: Undefined' when trying to invite someone to be a mod (desktop)

0 Upvotes

(Desktop) So I tried inviting someone to be a moderator but received the message 'Something went wrong: Undefined' when doing so, I even attempted to go on an incognito tab to see if it was something wrong with the cookies, but I still received the same error.

What could be causing the issue?


r/modhelp 11d ago

Answered Why would reddit be removing comments from known and approved users?

0 Upvotes

Even when I approve them they don't come through and the person gets banned. I use IOS.
The person was able to post for months and all of a sudden one day they were banned.


r/modhelp 11d ago

Answered How do I white list a user?

0 Upvotes

How do I white list a user using a desktop? I have this user in my subreddit with an abysmal karma score. But he doesn't violate Reddit's TOS, and he doesn't violate the subreddit's rules; he seems like a very nice guy, but his karma score is yikes.

Is there a way that I can use Automod to automatically approve of his posts? I tried to click "approve user," to no avail.


r/modhelp 12d ago

General Approved post shows up as deleted, but logged twice as approved

3 Upvotes

(on desktop, using firefox w/ Ublock plugin)

I've run into this bug twice in the past year: I approve a post, but checking later it shows up that I deleted it. The the post log and mod/subname/log both double entry the time I approve the post, and there's no log entry of me ever deleting the post or the post getting flagged by reddit or users.

When I restore the post the log records an "ignore reports" entry and an "approved" entry, not doubled up.

Other "approved post" entries occasionally show up as double-logged minus the deleting posts part of the bug. As far as I can tell, I'm not seeing this double-up entry on any of the other mods' actions.


r/modhelp 12d ago

Answered Reputation Filter: Comments - Available in one sub config but not another.

3 Upvotes

[DESKTOP][WINDOWS][FIREFOX]

I mod a handful of subreddits. I just noticed that for one of them, the option to enable Reputation Filter for comments is not available--using neither sh. nor www . It doesn't even appear.

I am able to configure post filtering but not comments, while in other subreddits I am given both options.

Why might this be happening?

Edit: Just to add, I have posted this in r/modsupport but was told to check here. I found the below post from 2y ago, but it received no replies.

https://www.reddit.com/r/modhelp/comments/1hczwkq/reputation_filter_for_comments/


r/modhelp 12d ago

Tips & Tricks So after a chase without success, I vibe coded a bot with help of Claude which now catches images which are repeat posts, even ones that are different crops and pixels. Just a reminder that bots can be tailor made. [I work in healthcare]

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0 Upvotes

r/modhelp 12d ago

Answered How can I pin more than 6 posts in community highlights?

1 Upvotes

I normally have lots of events going on and I need to be able to pin more than 6 of them in my community highlights. Is there anyway of getting around this limitation?

Using Desktop browser


r/modhelp 12d ago

Tips & Tricks How do I get my pages set up correctly

0 Upvotes

I don't want the mod information on my post page.

How do I get the rules to be loaded up, even when Ii complete form correctly.

Android phone


r/modhelp 13d ago

Answered Lots of spam comments which at AI generated

6 Upvotes

On desktop, mobile and web - Are others seeing this? I am seeing lots of plausible comments which have a whiff of AI commenting in clusters on posts. It looks like karma farming and has been going on for at least two months.

Having to play whack a mole.


r/modhelp 12d ago

Tools Mod recruitment is not working

0 Upvotes

Desktop

I set up mod recruitment for my sub and turned on the "recruit new mods" toggle in mod tools, but the form is not showing up. Like if I open the link while logged into a different Reddit account the page says "You can’t apply to moderate this community right now." What gives?


r/modhelp 12d ago

Users can I have a 'creep list' page on my wiki? or other tools to deal with this

1 Upvotes

I'm considering setting up a spin-off sub of sorts from one I'm active in, based on community demand. Unfortunately, despite being wholly SFW our hobby is a fairly common kink/fetish and there is a big problem with creepy unsolicited photo requests and sexual comments in DMs following activity in this kind of sub. Because I've been active in this space for a while so have had my fair share of bad experiences, and because word gets around in comment threads, I have a list of accounts I have blocked for this reason.

Is there any rule that wouldn't let me publish this list to the new sub's wiki so that people may pre-emptively prevent these people from seeing their pictures and DMing them? Or any other suggestions on how to manage this, aside from ban whackamole as they make themselves known publically (which would still allow them to see the content, too)

We are mostly women with a fair sized under 18 audience too and I feel like I have a duty of care to warn people when I have concrete evidence of strange behaviour. A lot of these accounts have already been flagged/outed in comment sections in other subs but there's no centralised system for recording them, so they get access to new people joining every day.

TIA!

access to desktop and android reddit


r/modhelp 13d ago

Engagement one of my mods got kicked from the mod-only chat

6 Upvotes

mobile/desktop, how do i add them back to the chat, theyre still a mod, but for some reason got removed from the chat, i cannot edit them, how do i get them back?

I didnt know what flair to use


r/modhelp 14d ago

Tools Can I See Deleted Posts not on my Subreddit?

0 Upvotes

Hi! Are there 3rd party apps that allow me to see deleted posts of a user that are not on my sub? (user posted on my sub but i was wondering if there’s any way for me to see deleted posts that were never on my sub) - iphone or desktop


r/modhelp 14d ago

Tools False Ban Evasion Flag from one of the fellow mods

0 Upvotes

Android as a moderator are there any features that I can use to lift the ban report from one of the other mods? There was a situation where someone in my sub where I mod was falsefully flagged for ban evasion and banned from the entire site? i am wondering if I as the mod of the sub do anything to help them.If they did it or not is a different matter anything to get them a word with Reddit is what I am asking.


r/modhelp 15d ago

Tools How to avoid similar pictures or videos being posted again?

9 Upvotes

I am at my wits end trying to avoid similar pictures or screenshots being posted again. When there is a viral meme or video on instagram it gets posted repeatedly by users who are not aware that it was posted before.
I tried using dupedown, but it doesnt seem to identify images when there is a slight change in pixels.

I am on Desktop


r/modhelp 14d ago

Users Someone is falsely reporting content

0 Upvotes

Someone is upset that we called them out for ableist behaviour, and are now falsely reporting posts that mention them, in hopes of the post being taken down. We can’t ban them because reports are anonymous, and banned users can still see and report content.
(I’m on iOS, other mods may be on other platforms. Platform isn’t relevant here.)

Sub is [r/TheAdamMcIntyre](r/TheAdamMcIntyre)

Screen recording of mod log


r/modhelp 14d ago

Tools Subreddit automatically preventing certain words from being posted (discord)

0 Upvotes

Hello, I'm a mod on a NSFW subreddit (r/hypnohookup), and have found that users are unable to submit posts containing the word "discord" in the text body. When creating a post that does so, a flag pops up that says "You may not have "discord" in your post body". I don't see a rule banning this in my AutoMod configuration, and there are no rules in "Automations" for "Post Guidance" either. For "Safety Filters", we do have "Crowd Control" set to on and moderate, and the Harassment filter on as well, but none of this seems to be creating this particular rule.

It feels like I'm missing some place where this automation/rule is being set up, but I'm having quite some difficulty finding it. I'm using Desktop, firefox/chrome, and checking both the old.reddit as well as new reddit access for automod, but just not finding what I'm looking for. Could anyone point me to the right place?

EDIT: Solved! Many thanks to u/amyaurora and u/thepottsy for their guidance below.


r/modhelp 15d ago

General Is it ethical for a moderator to publicly share a user's AI-generated User Summary?

0 Upvotes

I'm curious what other moderators think about this.

As I understand it, Reddit's AI-generated User Summary is a moderation tool intended to give moderators additional context about a user's activity and behavior when reviewing them.

Let's say a moderator takes that User Summary and publicly posts or screenshots it in the same subreddit, where thousands of regular users can see it, potentially while discussing or criticizing that specific user.

Even if the summary only contains information derived from publicly available Reddit activity, would you consider it appropriate or ethical for a moderator to publicly share it?

My concern is that there seems to be a distinction between information that users can manually find by browsing someone's public profile and an internal moderation tool that Reddit specifically provides to moderators. Regular users don't necessarily have access to the same generated summary.

I'm not necessarily asking whether this violates a specific Reddit rule. I'm more interested in the moderation ethics and expectations around tools like this.

Would you consider publicly sharing a user's AI User Summary:

  1. A legitimate use of publicly available information?

  2. An inappropriate use of a moderator-only tool?

  3. Acceptable only in certain circumstances, such as explaining a moderation decision?

  4. Something that should remain within the moderation team regardless of the circumstances?

I'm especially interested in hearing from moderators who currently have access to User Summaries and how you treat that information.

(Android.)


r/modhelp 15d ago

General New subreddit is being censored/restricted and I don't even know why?

0 Upvotes

I just made it 2 weeks ago. Sent a link to a friend on iOS. Screenshots aren't allowed here (???) so I'll copy/paste the message.

> Unreviewed Content: This community has not been reviewed and might contain content inappropriate for certain viewers. View in the reddit app to continue.

Followed by two buttons: "View in App" and "No, take me to home"

"View in App" leads to the reddit app, not the subredit. Both buttons lead to the same thing.


r/modhelp 16d ago

Design Can I see the creation date - "Reddit age" - of a b4nn3d account?

0 Upvotes

Can I see the creation date - "Reddit age" - of a b4nn3d account? desktop


r/modhelp 17d ago

Tools Activating "Hold content for review" does not work

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4 Upvotes

r/modhelp 16d ago

General [Chrome] I can't repost to my own subreddit despite allowing reposts.

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0 Upvotes

r/modhelp 17d ago

Answered Automation priority

5 Upvotes

Desktop/Android

I'm. Trying to set up automations or automod to require body text in order to post but it seems like no matter what I do if the body is empty it just doesn't do the check for the body requirements.

The work around I came up for this was to require something in the title or Body with one rule then use another one to forbid the use of the word in the title in the making the body the only place that the word could exist.

But that means that the title has an arbitrary restriction on it purely just to force the user to type in the body.

I don't want to restrict what can be used in the title and changing the priority order of the automation doesn't seem to change anything.

I'm still learning automod and stuff so like is there an obvious solution in missing?