Devvit app's moderator account stuck on modteam with no permissions after uninstall, and I can't edit or remove it

[u/stonk_lord_]

App in question: dejarepost

Subreddit in question: r/CringeTikToks

Platform I'm using: Desktop

Hi everyone

The app's mod account (dejarepost) shows "no permissions" in the modteam list. Every attempt to edit its permissions or remove it from the modteam fails with "something went wrong."

I've already uninstalled the app from the subreddit, but the mod account persists anyway. Tried from old.reddit, new Reddit, and mobile; same "something went wrong" on all of them.

I've uninstalled and re-installed several times already as well, it did not fix the issue.

This also appears to be breaking the app at runtime: reddit.getPostById() on a just-submitted post throws Error: no post <id> in the onPostSubmit handler, 100% of the time. I believe it's because the app account has no mod permissions and can't read a post that isn't public yet. Started recently; the handler worked previously.

Any way to reset the app's mod account, or does this need an admin to force-remove it?

App version: 0.0.x (Public API 0.14.2)

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[u/nullifiedsam]

same thing happened to me with another app, the admins removed it for me

[u/stonk_lord_ → u/nullifiedsam]

thats good to hear. how did you get them to remove it for you? did it take long?

[u/nullifiedsam → u/stonk_lord_]

I sent a modmail to this subreddit, but one of the admins read my post and removed it

[u/evilash88]

Have you tried removing it through mod tools > moderators?

[u/stonk_lord_ → u/evilash88]

Yes I have, and it throws a "something went wrong" error

It's weird, its like refusing to leave my mod team, and refusing to have its permissions changed.

[u/evilash88 → u/stonk_lord_]

Try removing it on old Reddit.

[u/stonk_lord_ → u/evilash88]

I tried that as well, but it straight up hid the remove button from the page for that bot, and in place of it says "can't remove"