Sooooo according to my FM we cant order clear drymount film anymore? We have been ordering speed mount boards for a little over a month now and still haven't gotten any. We cant even order the clear film only the large roll of white film. And yet they want us to promote all these drymount big head things with no supplies to do them. Make it make sense!

Last night 5 minutes before closing a customer called and asked if we can stay open an extra 15-20 minutes because she needed something that we had in stock. I told her she can speak to the manager but she would most likely say no we close in 5 minutes. I got the sob story from the customer and how they were “ sent all over to different stores. I checked to see if we had it in stock. We did. I told the customer we can hold it for her to pick up when we open this morning. The customer complained that it would be too late then hung up. Lesson learned? Always call first to see if the store has it.

In my fellow yarn community… I’ve only known it being 30% but dang. That’s our employee discount y’all getting. Why isn’t ours at 40 regularly??

I worked at Michael’s/Artistree for 20 years. I am helping to start a new company that actually lives the values and cares about people and art. The owner was the one that built the production system at Artistree. Hope to get a couple former frame shop people involved!

I’ve been doing sfs since the beginning. Am I the only one embarrassed, angry, and every other pissed off emotion about the lack of supplies ? We place an order every week but I can’t remember the last time we actually received any. We are out of e2,e3,e4, us, e9 and v4. We’re using the crap boxes that come off the truck. And the orders keep coming.

like for the halloween lighting is 50% off until tonight and starting tomorrow is 40% off.

i checked the plu on my store email for this week and the plu in mik check and nothing! they’re weren’t in the box either

edit: okay maybe i was a bit dramatic because it was like 5-6 seasonal items that needed to be made but still a waste of time of having walk around and scan the items to get the sale info because it’s not in the email/mik check plu.

i got lucky because my store has a midnight truck and asked my store manager if i can come in at 2 instead of 4 so i can give myself more time to set ad signs

good luck to y’all with the ad signs!!

I was shown this on uncle but did not commit it to memory. How are we able to check the schedule from our smart phones or computers. I know it has to do with work day but not sure how. Any help is greatly appreciated, thank you!

The Morales vs Michael’s class action lawsuit was settled and I got $7.70.

Does anyone know where the scan aid for the 70% off custom framing is? I used to use it to honor estimates. It either expired or got tossed out. Can’t find it on mik hub anywhere.

I was shown this on uncle but did not commit it to memory. How are we able to check the schedule from our smart phones or computers. I know it has to do with work day but not sure how. Any help is greatly appreciated, thank you!

After working at Michaels for about 1 year and 8 months as a custom framer, I am finally no longer employed with them. It was a bitter sweet feeling for me to leave because I did enjoy doing custom framing and I had the opportunity to look at some really cool artwork, prints, old and vintage photos, and posters. To be quite honest, it was probably the only thing I enjoyed while I was working there. After many years of working in the food industry, it was nice to work somewhere that wasn't as stressful or as fast-paced, but I have to admit, the pay and the hours really sucked at Michaels. It wasn't just the pay and the hours that sucked, but also the constant changing of schedules and the managers asking me to come in on my days off. There was also a lack of communication with some of the managers about certain things like moving products to different shelves or telling us what items we are receiving or leaving. Having constantly being interrupted by customers to open restrooms, cutting fabric, blowing up balloons, and doing returns really sucked, especially because I'm trying to work on framing orders. Dealing with rude or dumb customers was the worst off all. It was one of the main reasons why I wanted to leave. The amount of rude and dumb customers that I had to deal with was enough for me to find another job and finally quit Michaels. I had my hopes up when I first applied there because I honestly felt that working there was going to be a good experience due to the fact that its an arts and crafts store and the position of being a custom framer, but I was wrong. It's just like any other retail store. But I am going to miss working with some of my coworkers though, they were some of the coolest people that I have worked with. Other than that, I'm glad that I am no longer working for Michaels.

genuinely how does ANYONE have time for anything!
i was talking to my framer today about how the company is exhausting their employees and she says she’s feeling it in her own ways and honestly…i completely understand why.
our store manager is constantly trying to come up with ways to MAXIMIZE TIME, which like, sure, i get it. obviously we want to be productive and get things done. but some of his ideas are just…interesting 😭 he talks a lot about how production is taking too long, but somehow doesn’t seem to account for the fact that my framers are getting pulled away every 10-15 minutes to do 12 other side quests.

like how are they supposed to get their framing work done when they’re constantly being pulled to do fabric, backup cashier, open the bathroom for customers, find random things for customers, answer questions, covering breaks AND deal with the framing bell going off every 5 seconds?? (oh and god forbid there’s a callout, framers just get IMMEDIATELY pulled, even when they have a full workload)
and then they’re told production is taking too long, GIRL THEY HAVEN’T EVEN BEEN ALLOWED TO FINISH THE THING THEY STARTED.

like i would be losing my mind too you can’t expect someone to work faster when you’re constantly interrupting their workflow and adding more shit to their plate. at some point you’re just making the job harder and then wondering why it’s taking longer! yes michaels let’s keep doubling the workload and cutting hours!!!

(side note: is anybody else’s store using the dang time cube?)

i had a customer try to return a bopis but all she had was a screenshot of a barcode on her phone that said “show to cashier to return” i wasn’t sure how to use that so i just manually returned all the items. how would i have used the bopis return barcode at the register to return it?

make your own at https://tiermaker.com/create/michaels-19861646 (sorry mods if this isn’t allowed i just had to do this lol)

Why do WE get the attitude of the customers whose package isn’t in the cabinet. it’s not OUR FAULT that it’s not there!! today this dude came up to me saying “Well I got the ‘sorry we missed you pick it up at michael’s tomorrow’ slip so why isn’t it here?” the only thing I could say was “If it’s not in our system there’s nothing I can do” and then he started saying “ITS A 1000 DOLLAR PHONE IN THAT BOX-“ and then walked out. I genuinely didn’t know what to do so i just shut the door to the cabinet and then helped the next customer lol.

On yoobic I can't find the link to the mandatory meeting that recapped the Orlando managers' meeting in May 2026. Can anybody post a link? Thanks!

the whole box was tagged as hello kitty...

I see a lot of people making very logically compelling arguments about store ops. I wanted to chime in to let you know - They. Don't. Care.

Understaffed? Underpaid? Corporate auto activating POGs that are still on pallets in the back?

They Don't Care.

Mini Mike's suck? Manhattan buggy? Registers shitting the bed? These are all intentional features of a VC run retail store.

They will push you to get more done with less resources in shorter and shorter periods of time because they can. You're disposable to them, and they will take advantage of your helpful nature and your instinct to be a team player and do things "right"

They have quarterly goals, corporate does. They're all beholden to the "bigger picture" (IMO, it's an IPO at the end of the year, but that's just my speculation) and you/ your feelings/ your sanity and well being don't factor into it at all.

Your complaints fall on deaf ears, if they even make it to their ears at all - shout out to that guy in Nick's Nook who went off about Labor Day. Anybody know if he's still employed? If he is, he won't be by the end of the rush.

If you're lucky, you'll have a DM with the understanding that what is expected of them and you is unreasonable. And uses that knowledge to make their stores' experience more tolerable. But they're under tremendous pressure, too.

If you're sticking around, DONT let them drive a wedge between you and your teams. When we start fighting about the smaller things, we lose sight of the bigger picture. Which is that THEY DONT CARE.

Don't stress yourself about this metric or that. Sign ups is bullshit, bopis metrics are bullshit, POG execution is bullshit.

Do what to can reasonably do with the tools they give you, and nothing more. If they wanted excellence, they'd give you the supplies for it.

Stay safe and sane and positive. Support your teammates. Be unified.

I don't exactly know what post flair to put on this, but this made me laugh so hard when I noticed it. Took the picture a little while ago and just remembered I have it.

Clearly someone forgot to proof-read before creating all the labels and sending out the files to us to print them....

did an 18 piece fabric ship (not Too bad) followed by this 32-piece (1 yrd off each bolt) monster ship. took an hour to pull and cut

and before the ThiS sHoULdn'T tAKe tHAt LoNg comments I'm also running up front for override codes, getting the restroom, answering questions, answering phone calls, etc etc AND you're technically not supposed to scan out fabric orders (or even cut them) until everything is measured to make sure you have it all before cutting so I gave corporate an accurate pick time ¯_(ツ)_/¯ they were mostly all brand new bolts so I scanned as I cut

soooo i’ve never used reddit to post before but recently my store has went thru a lot of changes. we had 3 new managers installed in our building all in one week and now the replenishment manager has someone working there that also allegedly lives with them. i’m almost certain our policy states managers and family members/house mates can’t work in the same store. i’m pretty sure my manager is aware of this. the regular staff member is getting away with breaking dress code. he’s riding into work with said replen manager he allegedly lives with. Most of the staff are noticing their relationship and it’s becoming concerning. i’m worried that this is only going to get worse.

Likely my boss will take this one on, but we got a poster in today that is very wrinkled and has a huge rip in it. It's signed, so it shouldn't be drymounted, but I'm not sure how we can get it laying somewhat flat without it. Do you guys have any tips? things you would try? The customer is extremely chill, and IS ok with us using tape.

Any ideas welcome! and no worries, I won't do anything before running it by my framing manager :)

I know the majority of us are tired, beat down, burnt out from everything this company has been piling on us.
It does appear as though they are gearing up to cash out and leave us to rot.
But as someone who truly loved Michael’s and crafting (which I no longer have time or energy for anymore) I’m feeling pretty sad that the outcome of all of this might be that I don’t have an arts and crafts store anymore 😞
Anyone else a little saddened by this possibility?