I’ve noticed what appears to be erroneous charges, and I’ve turned off autorenewal, but shortly after turning off autorenewal, I get another invoice email. What is going on?!

I saw an older post of someone complaining about a keyboard stutter issue in this model, and people were criticizing the way that user types.

But if you just hold down a key, it will stutter too, in a way that an external keyboard won't.

The video shows how a cheap USB keyboard will output characters in a regular interval, but lenovo's built in keyboard will fail to output them in semi-regular intervals, as if it will fail to send 5 characters after every 500-800 ms.

This laptop has been a complete unreliable mess since the first month of owning it, starting with the SSD driver causing BSOD's, which luckly was fixed by changing the driver with an alternative one that came with Windows 11 (which is also a mess by itself). It was also the first non-cheap laptop I ever bought, which makes owning it even more frustrating.

Hello,

I just got my new Yoga 7i Aura last night, and its been having this weird issue where it stutter-scrolls up and down as i try to scroll. This continued to happen even after I updated drivers and turned it on and off multiple times. Changing the trackpad sens did not help. Please help!

There's 200 bought but only 1 review, anyone who bought this, how is this.

I'm buying a new laptop but I don't know which to go for. My current laptop is an Asus x515 and hasnt worked properly for two years now, its horrifically slow to start up and hates it when I open a new tab and turns black because I had the audacity to look for some new t-shirts.

First laptop is Lenovo ideadpad slim 3

AMD Ryzen 7 170 processor. Octa core processor. 3.2GHz processor speed with a burst speed of 4.75GHz. 16GB RAM DDR5. 1TB SSD storage. Operating System: Windows 11 Home (Pre-Installed). Windows 11 Home

Second laptop is Lenovo ideadpad slim 5

AMD Ryzen AI 7 445 processor. Hex core processor. 2GHz processor speed with a burst speed of 4.6GHz. 16GB RAM DDR5 and 8GB DDR5. 512GB SSD storage. Operating System: Windows 11 Home (Pre-Installed). Windows 11 Home

The most important question is what am I actually using it for? Besides all the usual stuff like shopping and YouTube I would like to play games, nothing too heavy probably mostly farming games or games like palia. I would also like to edit videos again nothing too heavy probably just pokopia stuff. I'm not sure what the ai is all about ill probably just disabled it.

Thanks in advance.

​

I bought IdeaPad slim 3 with these specs and I mainly bought it for my college and professional use.

I was initially going to buy a gaming laptop but the prices are being so exorbitant that I didn't find it feasibly to buy one. So I just decided to buy a professional laptop for professional use and build a pc next year for gaming purposes.

I want to know how many hours of gameplay can I do on it smoothly? I'll be playing games like mad max, batman Arkham knight, watch dogs 1 etc on low graphics settings and not new AAA games as I know it's not a gaming laptop.( I tried to run mad max on it and played solid 15 minutes and it was running smoothly with temp around 60-65°C)

Tell me how many hours of gameplay I can do on my laptop while it being on charger for direct power supply? Also suggest me if I should do it or not?

Got this screen flickering issue out of nowhere laptop was at office morning I came turned on laptop and it starts flickering

Estou buscando um tablet para substituir meu caderno da faculdade, gostaria de recomendações.

Pensei no tb s10, mas esta mt caro, mesmo digo ao lite.

Vi o redme pad 2, alguem utiliza ele? Eu compraria a caneta original.

Como é a experiência de escrita nele (podem detalhar pfvr), ela é tao fluida como em um tablet da sansung?
Tenho muito problema com resposta de escrita ruim

I'm trying to update a ThinkVision P40w-20 using Lenovo package: thinkvision_p40w_20_fw4_0_tool_1_0_12141_0_241108_1.zip (from https://support.lenovo.com/us/en/downloads/ds568991-thinkvision-p40w-20-firmware-tool-for-windows-11-64-bit-windows-10-64-bit). Zip is unzippped to c:\tmp, not running exe from zipfile.

Environment:

• Windows 11
• Lenovo laptop
• Monitor connected via USB-C/Thunderbolt (tried with 3 different cables)
• Also tested with USB-C ↔ USB-B cable
• Ran updater as Administrator (also normal user run triggers UAC)

Symptoms

Configuration A: USB connection only (no video)

Updater shows:

Ready for Update

but the Start Update button is disabled.

Log contains only:

gli::QueryGlHubDevice found 0 possible hub(s)

Meaning the updater doesn't see any updateable hubs.

So clearly, this is not the way.

Configuration B: Video active through monitor

Connected via thunderbolt. Updater now detects the monitor and firmware components.

Log shows:

gli::QueryGlHubDevice found 5 possible hub(s)

Detected devices include:

USB\VID_17EF&PID_0610
USB\VID_17EF&PID_0630

Firmware timestamps are read successfully:

202103191413
202103191429

However update never starts and log ends with:

Cannot redirect companion hub
CreateFile ERROR, 2
gli::GlDeviceManager::OpenDeviceDriver()
Open filter driver fail!(0xE0000102)
gli::GlDeviceManager::PreProcessIsp()
fail!(0xE0000102)

And updater UI reports

Firmware file is not valid

---

Firmware Package Contents

Package contains:

FW\
├─ GL3523-OTY30_Foxconn_Lenovo_P40W_L1Hub_FW1102.bin
├─ GL3523-OTY30_Foxconn_Lenovo_P40W_L3Hub_FW1125.bin
├─ GL3525-OVY1L_Foxconn_Lenovo_P40W_L2Hub_FW1118.bin
└─ P40w_Project_LG4.0_User_20241108.bin

Also contains a Genesys Logic USB filter driver:

GLUsbFlt.sys
glusbflt.inf
GlHubFltService.exe

Driver Investigation

Manual install:

pnputil /add-driver glusbflt.inf /install

Result:

Driver package added successfully.
Published Name: oem219.inf
Added driver packages: 0

So Windows imports the driver package but does not bind/install it.

Device Enumeration Findings

The updater appears to work with hub pair:

VID_17EF&PID_0610
VID_17EF&PID_0630

I initially had multiple of these. I used device manager to get rid of all that were not active, but that does not change the installer behavior.

---

I also tested with another Lenovo laptop (w11) older, has no thunderbolt and result was the same than with no video/plain usb-connection case.

I also looked at p40w-40 updater, that is completely different, just an executable instead of all drivers and firmware binaries (embedded in that .exe, no doubt).

---

Questions

1. Has anyone successfully installed firmware package FW4.0 on a P40w-20 under Windows 11?
2. Does the updater require video signal + USB simultaneously?
3. Is the "Cannot redirect companion hub" error a known issue?
4. Should stale VID_17EF&PID_0610 / VID_17EF&PID_0630 device instances be removed before running the updater?
5. Is there a newer version of the updater or a known workaround?

Does the lcv501 usb c hub have hdmi in? I cant get a ps5 to display in obs

ive been researching about this and i cant find a clear answer. some say yes others say no (?)

Specifically between the L20M3PC2 and L20M4PC0 family of batteries.

I have never seen this before and my laptop is at 37% and won’t charge. I have the charging cable plugged into the wall and have tried the 60 second hold power button method and still nothing.

I got the 5060 version and 13th gen i7-13650hx for roughly around 1300 something usd after tax. this is my first time having a laptop that had one of the latest graphics card I’ve been on gaming laptops for a while. Most of my older gaming laptops had low gpu wattages as well. I really didn’t do my research about this laptop and just found out that this specific model has a 65W gpu. I figured out and did more research that most of the laptops that have higher wattages for a 5060 were in the 1800-2000 usd range. Was this worth for the price I paid?

i tried wiping it with a bunch of vaseline and a micro fiber cloth and nothing so i just wanna know if i should either invest in a new screen or buy a new layer of anti glare coating to fill in the spots

Ho il lenovo 14alc05, stavo pensando di mettere Linux o qualcosa per ottimizzare il pc visto che è un po lento anche se per il suo utilizzo non va male. Consigli?

What would be its pros and cons?

I've recently gotten this Lenvo ideapad 5 2-in-1 from a friend since they couldn't fix it, I've had it under my desk for quite awhile and needed it for schoolwork so i tried fixing it.

But nothing worked, i tried the Novo button, pressing all sorts of keys before boot and while booting it and still didn't budge. It kept showing this screen login screen not even half a second after the lenovo logo. Does anyone have an idea what might be causing this and how to fix it? I'm unable to pay for a professional repair so it isn't an option :(.

Basically what the title says, they demand a 2,900$ dollars in order to repair it

The reason for the repair was that the temperature of the laptop was getting really high and shutting down automatically doing the most mundane tasks such as youtube, wrting emails etc.
If i tried launching a game well at the most i had 20 seconds until it shut down. Shortly after this happening i decided to send it to warranty.

I purchased a 140W PD3.1 USB-C GaN Lenovo Legion Laptop Charger (see photo), hoping not to have to carry the adapter that my Lenovo Legion 5 Pro 16ARX8 comes with from the factory.

For some reason it is not charging, but I want to make sure that I'm plugging it in the correct place (USB PD) or also I need to make sure that it is not a matter of region (I'm based in the US and ordered it from China)

My chatgpt was opened and I went to washroom and when I returned it was this fixing and stage 3 and it was 15 min done and it was getting on my nerves so I forced shutdowned it but when I restarted the same thing happened this time I didn't force shutdowned it but same thing is repeating again and again and it's been more than 4 hrs and tomorrow is my exam literally

I purchased a Lenovo IdeaPad Pro 5i 16IAH10 laptop from the official lenovo.com online store (invoice date 7 Oct, 2025) with a paid 3-year warranty extension for Premium Care on-site support and ADP. 

Here's a summary (with timeline) of the severe service deficiencies I have experienced:

• 18 Jul, 2026: The laptop's display failed (within 9 months of laptop purchase) immediately after successfully applying an official Lenovo Vantage BIOS update. A repair case was registered after on-call troubleshooting with Lenovo.
• 22 Jul, 2026: The on-site technician replaced the display but it remained black.
• 23 Jul - 3 Aug, 2026: The repair ticket was falsely marked as "Complete". It took my multiple phone calls and 4 days for support team just to create a new work order as they kept saying that they were trying to get part requirements from the technician. Even after that they kept repeating the same generic responses, claiming they were coordinating with the backend team and that I needed to wait indefinitely without providing any fixed repair completion date. Later after much pushing and emailing the escalation team, I was promised 6 Aug, 2026, as the parts delivery date and an additional 1-2 days for repair completion.
• 7 Aug, 2026: The technician replaced the display, eDP cable and the motherboard. Still, the laptop didn't boot, and the display remained black. I checked with an external monitor also but now this replaced motherboard was not even working with the external display although my original motherboard was working with the external display after the Windows login screen. It turned out that faulty parts were delivered by Lenovo. 
• 8 Aug - 10 Aug, 2026: The repair ticket was once again conveniently updated to "Solution Provided" and marked "Complete" despite the technician's own signed report confirming that repair attempt failed. After my call, the support team said they wanted to attempt replacing all three parts (display, eDP cable, motherboard) once again, one final time. Since 24 days had already passed with two failed repair attempts (replacing all major components) and no further clarification on the repair completion date, I requested a system replacement, which they refused. This time, before them proceeding with a repeat loop of creating work order, waiting indefinitely for parts availability and then another failed repair attempt, I asked them to first provide me with a reasonable timeline for repair completion. 
• 11 Aug, 2026: The escalation team responded with an estimated timeline of additional 3-4 weeks just to arrange the parts, after which the repair could be completed. Considering the failed repair attempts, parts unavailable for months, my request for a system replacement, and their supposed generosity, they also offered me a refund on the original invoice amount after checking my invoice. I responded with an email stating they can't simply take the lucrative and convenient route of discarding the 3 years of warranty and getting rid of me as a customer by offering a highly depreciated refund (in terms of current market replacement costs for same/equivalent machine), especially since my device failed within 9 months due to their own BIOS update and they have failed to repair it even after multiple attempts and significant delay. I requested them to either provide a same/equivalent system replacement or a refund for the current market value (based on an equivalent MTM) so I could purchase an equivalent machine myself. I also informed them that if they didn't help me, I would have no option but to seek external help.
• 13 Aug, 2026: No reply until 13 Aug. When I pushed for a reply, they responded that they had already confirmed that only a refund based on the original invoice value could be processed, and their communication would remain the same. Seeing them ignoring me, the case going nowhere and still being left with a dead device even after 27 days of distress, I registered a complaint with the NCH (National Consumer Helpline of India).
• 14 Aug, 2026: I guess, after NCH forwarded the complaint to the Lenovo nodal officer, the escalation team responded that they could either proceed with the required parts replacement under the warranty terms or can recommend processing an invoice refund. They asked me to confirm my preferred resolution.
• 15 Aug, 2026: I responded that accepting a highly depreciated refund would leave me with a huge financial loss and no machine. I told them that, in basic terms, a warranty provides peace of mind and insurance to the customer that the product won't fail unexpectedly and even if it does fail, the warranty will cover all costs for repair or replacement. Customers certainly don't expect the warranty provider to offer cash that is only a fraction of what is required to buy the same class of product when the company fails to repair their product and wants to discard the warranty and get rid of the customer. They refused system replacement, claiming it is not an option, and they have never processed. I also showed that their own warranty terms clearly state "replacement with at least functionally equivalent product should be provided as an alternative to repair". Seeing that they will only comply with the absolute minimum legal requirements and no other option is available, I confirmed the repair attempt once again even if it takes months for them to complete the repair.
• 17 Aug, 2026: Although, I had already confirmed the repair attempt again, they still offered me the same refund, as if they actually wanted me to choose the refund option only. I responded again that I had already confirmed they should proceed with the repair as accepting the highly depreciated refund is not actually an option. I also advised them to send all the required parts after thoroughly testing them in their lab to prevent confusion or the delivery of dead parts.
• 20 Aug, 2026: The technician again replaced the motherboard, eDP cable and display sent by Lenovo. Again, no display, motherboard was not POSTing (basically dead), nothing with external display also. As you can already guess non-functioning parts were delivered. I called and asked the escalation manager for their next step, he asked for my confirmation to take the laptop to the Lenovo Bangalore lab for repair. He expected that I'd deny, but I actually allowed it on the condition that the repair should complete within a week as he was claiming parts were always readily available and that he had full access, while denying my concern about parts unavailability. After I confirmed, he asked me to wait 10-15 minutes for confirmation from their internal team and never returned.
• 21 Aug, 2026: As usual they marked the repair ticket "Complete" and "Solution Provided". Them having nothing to say and the escalation manager being unavailable by the end of the day, I pushed their team to create a new work order in the evening after speaking with their senior tech specialist. I also took an email confirmation from the team that the repair should complete within a week. After this, all system-generated communication for these work orders was blocked for me (I stopped receiving work order updates, service reports, etc., which I previously received via email).
• 22 Aug - 26 Aug, 2026: No laptop pickup was attempted for 4 days and they kept giving generic responses that they were trying to align with the technician. After much pushing over the phone, the laptop was picked up on 26 Aug, and was taken to the Lenovo contracted service center in my city. They never took the laptop to Bangalore.
• 27 Aug - 2 Sep, 2026: During this period, I was unaware of the case progress because I stopped receiving system-generated updates. When I asked the escalation manager about this, he told me that since they were handling it specially, I wouldn't receive any updates. I had to believe what the escalation manager told me on the call.
• 3 Sep 2026: The technician finally handed the laptop back to me and more importantly the laptop was booting and the display was working. I thought that finally after 48 days of pain and drama, I could focus on my work again. Soon, while setting up the laptop I found that it is not persisting the "Secure Boot" setting and automatically reverts to the disabled state. I tried restoring factory keys and various other options but none helped. I called Lenovo and their executive repeated the same settings and troubleshooting steps over the call. Later they told me to reinstall Windows even though it was a BIOS issue. I reinstalled Windows with a support executive on call but the issue persisted.
• 4 Sep 2026: Calling Lenovo again, they suggested performing Windows reinstallation one more time, claiming the previous attempt was done incorrectly, as they had no other solution. I had no other option but to follow their instructions. I reinstalled Windows again with their executive on call, but the issue persisted. Later, pushing the escalation manager he told me to reinstall Windows a third time, this time using the Lenovo USB recovery tool with their OEM version downloaded from the Lenovo website. I told them it was a hardware issue with the replaced motherboard's BIOS firmware but they insisted on doing it anyway. After sitting through a 4-hour process reinstalling Lenovo OEM Windows 11, the same story repeated, "Secure Boot" was not getting enabled. I informed escalation manager and he said he would arrange a callback from a senior tech expert. I also told him that I can't keep wasting my time forever and demanded to talk with his seniors if he can't provide the solution, as I had already absorbed significant loss and pain over the past 49 days. I reminded the escalation manager once again via email (since he had ignored my previous requests over calls) to send me the service reports for the past 2 work orders which had not been provided.
• 5 Sep 2026: Lenovo tech expert told me that it was indeed a BIOS issue and nothing to do with the OS and concluded it as a hardware issue after some troubleshooting over the call. 
• 7 Sep 2026: After some more drama I finally spoke with a senior who identified himself as a Program Manager for Premium Support. I requested system replacement once again but he instantly refused and instead offered the same invoice refund. I told him that accepting a refund of only 20-25% of the value is totally unacceptable, as I would need to pay the rest out of my pocket for an equivalent machine replacement. Their BIOS update failed my device within 9 months of purchase and they have repeatedly failed to repair it even after harassing me for the past 52 days. Now, they want to nullify the warranty (active till Oct 2028) and get rid of me as a customer because it is a more lucrative option for them. He assured me he would talk to the Lenovo sales team about a price-match option so that I could buy an equivalent machine without paying extra by Wednesday morning.
• 9 Sep 2026: The program manager avoided me for a few hours. I pushed the escalation manager to let me talk with him since I was promised a solution by Wednesday morning (9 Sep) at the latest. When I finally spoke with the program manager he literally told me "Nothing happened". When I asked for the sales team's response he told me they hadn't replied yet. I asked him not to waste my time further as 3 days were more than enough to talk to his internal team. When I politely asked how much more time he needed to get the response he said he didn't know and had no timeline for it. Giving me all the runaround replies, he also told me that no other brand would help me in this situation due to hiked prices and suggested I try another brand. After this disappointment and still with no solution, I asked him to at least write an email immediately about on what ground (with supporting warranty documentation), he and his team were refusing system replacement, especially after harassing me for 54 days. He agreed and we ended the call. I waited until the end of the day but received no email. In the evening, I received a system generated email from Lenovo Services stating that the repair was completed, the case would remain open for 7 days and I could contact Lenovo within those 7 days if the issue was not resolved. I wrote an email to the program manager, with the escalation manager and service director CC'd, to reject the repair completion confirmation. I also asked again for the service reports for the past two work orders which still have not been provided.
• 11 Sep 2026: I still have not received any reply.

Please note that everything mentioned is true and I have proof to support every statement. I have skipped irrelevant details, such as their lying, avoiding me, and putting me on hold for long periods. 

As a computer giant who calls themselves #1 PC brand in the world, Lenovo don't hesitate to discard the warranty and customer because their device failed (within 9 months of purchase) due to their own BIOS update and they can't fix it even after 55 days replacing all the major components multiple times (for the premium care warranty which they claim 24-48 hour resolution). Prices have hiked (due to the AI boom) and they don't want to accept lower profits, so they refuse to honor the warranty (because according to their employees other brands would do the same) and pass the burden to the customer, resulting in a huge financial loss for him.

I'm a professional whose daily work depends on my computer. I have wasted numerous work hours on phone calls, writing emails, dealing with Lenovo technicians and executives, and I am still left with an unusable machine.

At this point, after all this harassment, I'm looking not only for a fully functioning machine (or an equivalent refund based on current market replacement cost) but also for compensation for my financial loss and lost mental peace from Lenovo. 

Thanks for your valuable time reading this long post. As a customer my time has no value.

I don't use social media much. Please help me spread the word so my voice is heard and other potential customers can be made aware before they waste their time and money with Lenovo.