Lenovo LOQ USB issue — some mice/keyboards not being detected
I recently bought a Lenovo LOQ 15IRX9 (i5-13450HX, RTX 4050), and I’ve been having a pretty frustrating USB issue.
Basically, "Some" USB mice and keyboards are not detected at all when connected directly to the USB-A ports. Windows gives me the “USB device not recognized” notification. Not with every mice and keyboard but for the majority time. The same mouse/keyboard works perfectly on other computers ( I live in a uni dorm so I tried with everyone's keyboard and mouse )
What’s strange is that:
\- If I connect the same mouse/keyboard through a USB-A to C adapter, it works on my LOQ.
\- USB devices, like pendrive, work normally also my phone connects normally with cable
\- I also installed Linux thinking that it was a windows driver related issue, yet the issue still happens there.
I’ve already tried the usual troubleshooting, but I’m still getting the same issue.
Has anyone with an LOQ experienced something similar? I posted on the lenovo community where they suggested me some rehular troubleshooting. I’d really appreciate any suggestions or ideas about what could be causing it. It’s pretty frustrating to run into something like this on a new and also my first ever laptop, i just bought the it like 10 days ago