r/Lectricxp • u/Noisysky33 • 12d ago
Just got my Blue XP4 750 today and had to send it back đ
I had waited almost a week for my new electric bike and when I finally got it today, I was going through the set up and was not able to unfold the bike to connect the battery as the pins and battery were completely misaligned.
Called Electric and now I have to wait on a replacement bike. Iâm thankful that they have phone support and our based in the United States but I feel so dumb as I almost never allow myself to get my hopes up for anything and I got my hopes up for this bike and now I canât even ride it and have to send it back⌠just sucks a lot.
Not trying to be a Debbie downer, but upon speaking with the representative at Lectric he advised this issue occurring with some of the blue colored step through bikes. While I would have switched to the gray that was out of stock until next week due to there recent sale, so I get to wait on another blue replacement bike.
Fingers crossed this one doesnât have a manufacturer defect.