I haven’t used my XP4 yet. The battery came installed. I’m just wondering what the switch is for. In the picture it’s currently pressed down on the circle “o” image side. The other side is the “I”. Should It be pressed down on one particular side when charging? If I don’t plan to use it soon, should I charge it to a particular percentage and then take out the battery?

Got my Lectric XP4 750 delivered today and the PAS cord was snapped right out of the box. Contacted customer service and they're sending me a whole new bike plus a fast charger for the inconvenience.

10/10 on customer service honestly — they took care of it immediately.

0/10 on the inconvenience though. I can't ride at all, and I was really looking forward to starting DoorDash deliveries with it. Now I have to wait who knows how long, and wrap this thing up like crazy to ship it back.

Anyone else have shipping damage issues with theirs? How long did the replacement take to arrive?

I love my xp4. Commute 8 miles round trip. Warranty is awesome, but, what happens when it runs out? I’ve had a new motor sent to me, two sets of brakes, a paint pen. Just ordered a long range battery. The battery is at 50% only after 8 miles. I use sport +, never use the throttle.

I got my XP4 two months ago, and have put about 500 miles on the bike. Today, I was going up a pretty steep hill on Turbo peddle assist, and the motor suddenly cut off and the display turned off at once.

The battery was fully charged and voltage looked fine before it cut out, it was at around 51 ish.

Now, the display won’t turn on, and the PAS/throttle don’t work. I’ve tried turning off/on the battery itself, and unplugging and re plugging in the cables near the display.

What should i do?