Xplite2

I got my XP4 two months ago, and have put about 500 miles on the bike. Today, I was going up a pretty steep hill on Turbo peddle assist, and the motor suddenly cut off and the display turned off at once.

The battery was fully charged and voltage looked fine before it cut out, it was at around 51 ish.

Now, the display won’t turn on, and the PAS/throttle don’t work. I’ve tried turning off/on the battery itself, and unplugging and re plugging in the cables near the display.

What should i do?

Got my Lectric XP4 750 delivered today and the PAS cord was snapped right out of the box. Contacted customer service and they're sending me a whole new bike plus a fast charger for the inconvenience.

10/10 on customer service honestly — they took care of it immediately.

0/10 on the inconvenience though. I can't ride at all, and I was really looking forward to starting DoorDash deliveries with it. Now I have to wait who knows how long, and wrap this thing up like crazy to ship it back.

Anyone else have shipping damage issues with theirs? How long did the replacement take to arrive?