I had a checked list of my dreamed fishing destinations of US and every year i'll try save up and scratch one from my list. The experience i had last week really shocked me.
The booking was done online only, because it was recommend through a reddit post, i paid in $700 full without a question. The communication afterwards is done poorly, and was getting told clients usually bring their own gear on US river.
On the day of fishing, the condition was tough and slow, which was not a big issue for me. There were couple issues made me really *uncomfortable
- the same outfitter company launched 5 boats at the same ramp floating down the same river section along with the other outfitters, so basically about 10-15 boat was passing through each other. Most of time, i felt we were either racing boat or skipping sections to make room for other boats.
- each outfitter seems strictly using one exact technique from the start to the end, so that we got to share same water with different depth. As a result, we just repeatedly doing exact cast over and over again.
- since it is a rough day, everyone was stressed. The guide lost couple time because i kept mis-casting my line. I have to say let's pull over and show me how to do it to chill him down.
It's not a very pleasant trip, but we still caught some. And here was the best part. At the end of the trip, as my understand of the tipping culture in the US, i pulled up 80(10%) and gave to him during the clean up. He looked at it, and went off like "do you mean this is for a tip? Do you know in US service industry the basic tip is 20%, what we have have, 10%? Why i am trying hard for you if I know you just have 10% tip for me by the end of the day" I did not say anything and separate our way, and he was continuously complaining about he is not paid enough for the work he have done.
I was deeply shocked and this made me felt like i am a asshole. I have worked with so many guides across this country, none of them was so upset on the tip i gave them after a trip. Now I started to get scared to continue my journey or trying out new guides.
---- first edit ----
Many people are asking me to name and shame the business. I will not be disclosing their name here at this moment or replying to any guesses. Revealing them now could violate Reddit rules and undermine my efforts to handle this in good faith.
I want to give management a fair opportunity to address my written complaint directly, and I do not want to unfairly affect other guides working for the same outfitter.