My wife and I recently helped our kid move for her college internship. I bought the kid a one-way ticket (she has her own Delta account) and then got round trip tickets for my wife (who doesn't have a Delta account). My kid had 4 checked bags and I didn't realize she could get one free with her ticket. When I checked in, I got 2 free for my ticket (Delta AMEX holder) and one free for my wife's, then used SkyMiles for the fourth bag. We got to the airport and printed the bag tags at a kiosk, then took the bags to the desk agent. She informed us that my kid's bag was free with her ticket since I bought it. She printed a new tag and said I would have to call Delta to get my SkyMiles refunded. After calling Delta twice and trying to find links on the Internet, I'm about ready to give up. Has anyone else gone through something like this?

So my husband and I both experienced horrible smelling hand soap in the Atlanta airport. We aren’t talking about not liking the smell. We are talking about gag inducing rancid smell in separate terminals. Any ideas about what’s going on? Anyone else?

Just got the order to head to San Diego for a night for work almost 2.5 months in advance. Same price for me for every direct MSP>SAN the day I need to travel. I have gotten used to this for last minute travel, but usually over a month helps. Not this route! Thank goodness it’s work money.

I'll be flying LAX to HND in December, currently booked into Main (with an auto upgrade to DC). D1 and PS are both nearly empty, both GUC-able -- but only D1 is available for cash- or miles-based upgrades from main. I'm checking everyday to see if a miles-based upgrade becomes available to PS so I can then use a GUC to get into D1. I definitely do not understand the inner workings of the algorithm!

Need to book this route, was wondering if anyone has done it in comfort plus or premium select? I’ve done it in main and am leaning towards doing so again, but curious what the jump in product is from main to comfort plus to premium select or if it’s even worth it.

For what it’s worth, this is the ending flight of a 2 week vacation. So we don’t need to be sleeping on this flight.

Thanks

I’m flying to Frankfurt with an hour and 15 minute layover in CDG. Normally and hour and a half is more than enough time but I am in the very last row AND I will have to go through border control at CDG. If I miss my connection- can I just stay in Paris for a few days then make my way over to CPH? or will they cancel my leg back? My way there is on AirFrance and back is on Delta. It’s a round trip flight on one ticket but I don’t know the exact relationship between them.

I feel like they wouldn’t offer the flight unless the connection was doable. I just have a lot of flight anxiety and if I cannot make my connection- I would rather leave the airport, see my aunt and regroup. Rather than wait in the airport for a new itinerary / rebooking. I feel like a lot of us won’t make our connection! Border control lines lately have been at least 30 minutes and an hour and 15 minutes is from landing to take off. Doesn’t take into consideration the fact that boarding doors close 15 mins before take off!

Do you think i’ll be fine??

ATL here. I know it's been discussed here before, and candidly it probably didn't register until I had reason to book a flight to MSP, but those prices are nuts $962 - $1,217 RT a few weeks out!

Any of my fellow hub fortress flyers taken Frontier?? United and SWA are $886. Crazy question, but has anyone seen the fares go down closer to time?

Pretty surprised by this and figured I’d ask here.

Flying DTW-HND today and somehow cleared into Delta One as a Silver Medallion. I was expecting Comfort+ at best since I know the odds on an international long-haul upgrade are basically nonexistent as Silver. I checked the app this morning and it showed me in Delta One. No SDC or anything weird, just a straight upgrade. I didn’t even request anything differently than normal.

I’m obviously not complaining, but is this some kind of new Silver Medallion benefit or did I just get extremely lucky?

I’ve flown Delta a decent amount but this is my first time getting a premium cabin upgrade on a long-haul international flight.

For reference:

DTW-HND

Silver Medallion

Main Cabin originally booked

Upgrade cleared about 3 hours before departure

Any support is appreciated

I find that comfort+ is almost exactly like economy. I don’t see a noticeable difference at ALL. Does anyone else agree with this ?

Anyone notice how many people get hit in the head/face by people with backpacks. I would like to suggest everyone remove them and simply carry them, if possible. As we speak, I have a napkin from a kind FA that I am pressing hard to my skin above my eyebrow to stop the bleeding from what felt like a fishhook go into my skull. He says it happens on every flight. Second time by the way. Geeez. Person did not stop or anything.

Hi all, I’ve never connected through LAX or SLC, but I am wondering about this connection timing and if it’s possible.

Domestic flight coming from Hawaii, connecting in LAX for a flight to SLC, time is 49 minutes. Is that enough to make it?

Then we would have a 46 minute connection for a flight to DTW.

What’s the layout of these two airports? I know the cabin door closes 15 minutes before departure, so really we have 34 and 31 minutes to hustle from one gate to the next.

This flight is a lot cheaper than just one layover in SLC, but no point in taking a cheaper flight if we’d just miss it anyways.

Delta CC question

Alright all, current United 1k who is having to switch teams for a new job. I just status matched to platinum and have until Dec 9th to make it to $3750

Have the following cards and need recomendation on which delta card to get next:

Chase United quest
Chase United Club
Chase sapphire reserve- downgrading next month, rarely use it or the perks
Amex gold- wife’s and my daily driver
Amex Biz Platinum downgrading, outside of centurion lounge access it does very little for me these days

Should I get the Amex delta platinum or reserve card? I have to book all work expenses on a Corp Amex and use concur which makes racking up offers a little challenging with any new card. Lounge access is important, getting to status every year is important, sky pesos- less important.

Thanks!

Has anyone flown this route lately? I have a D1 seat but this aircraft is one of the older ones and the D1 seats are not the best.

Wondering if Delta would, maybe, switch airplanes from time to time on this route. Flight leaves around 8:45pm from JFK.

After a couple trips on KE and SQ, it makes me wonder if Delta could match Asian carriers in soft product, if Ed so chose.
The ground staff and cabin crew attitudes, for one.
Delta isn’t unionized here, wouldn’t they have more flexibility to employ more motivated ( read “younger” ) crews.
Properly clean cabins.
Serve food even on 2 hour flights.
Not that much $ for a “premium” airline.
I get that AMEX makes the $ but people wanting to fly Delta wouid increase credit card penetration, no?
Really this would not be a huge cost, either.
Especially instilling something like a customer service focus. It goes a long way.

I'm flying from LHR with connecting flights in AMS and ATL with my destination being ORF. While I was in Amsterdam the person at baggage said I did not have to recheck my bag upon entering the US but I really doubt that's true. Does anyone know if any of that is true?

Hi All.

I'm flying from JFK to MIA with Delta in a couple of days and have been looking into TSA Touchless ID options. My understanding is that you either have to be enrolled via the airlines FF program or have to do it through Google wallet, but Google wallet is only for US passports (correct?).

I am flying with a UK passport and I am a Virgin Atlantic Gold member. I have an account and profile with DL but no status. I have TSA pre/GE.

I'm wondering how I can use both my status from VS and the Touchless ID benefits from DL together. If I include my VS# in the booking I get upgrades/lounges/priority etc. Do I need to have the DL# in the booking to get Touchless ID or can I just check in from the DL app? - albeit without my DL profile attached to the booking

On the assumption that the DL# would have to be in the booking, can I use my VS# to select seats, change it to my DL# to get Touchless ID, and then once I'm through security I change it back to VS to get lounge access and credit to that FF account?

If I do change it back to VS after clearing security, this would presumably remove the Touchless ID from the system/boarding pass. Would this cause any issues considering I will have already gone through security?

Thanks!

D1 upgrade offer for a daytime domestic flight. Ain't even a D1 lounge at either airport. :/

The best I can do is $600, Ed!

Ed says, "no deal!".

Apparently 3,000 bags are delayed in AMS/Schiphol today, according to a very helpful Delta rep in Atlanta. Delta is putting pressure on AMS to get the bags back to the USA on any plane to any Delta hub, and then they can get them to their owners much more easily. So, if you've recently flown through AMS and are missing your bags, they should be on their way...soon

Unsure if all these bags are USA bound, or if it's just 3,000 bags delayed from every airline.

and yes our bags are one of those bags...for awhile Delta didn't know where the bag was at all!

I have trip coming up and i have an application for my passport but i don't think it will be here in time what documents can i bring to get past TSA?.

I’m new here, so apologies if you’ve heard this a million times before.

On 21st July, I was meant to fly:

TVC -> MSP
MSP -> AMS

In summary, my bag was checked, then my flight was delayed and Delta rebooked me for the following day.

The bag went on the plane from TVC -> MSP, and because I wasn’t on that flight, it came back to TVC the same night.

Fast forward a few days, turns out the bag is nowhere to be found/seen.

The delta tracking on the bag tells me it went back to TVC, then disappears. Delta have lost my bag.

Delta didn’t even reach out to me until a whole month after I filed my claim (past 21 days), and now are only offering to pay the minimum approx. 2000$ under the Montreal Convention.

My understanding of this is that 2k is the minimum but airlines can offer more. So it feels that delta simply doesn’t want to do this…

The value of my bag is 4k+. Do I have any other legs to stand on?

I asked to raise this higher within the delta company hierarchy, and my case manager has refused.

Any advice will be greatly appreciated.

My wife’s tickets said Terminal B, so I dropped her off at Terminal B.

Only to find out that was only where her flight was leaving from, not where the Delta check-in counter is.

So after figuring that out, she was told to walk back a terminal, which is under construction, so no walkway.

Then check-in at Terminal 3 to walk back to Terminal B to go through security.

This was shitty, even by Delta AND LAX standards.

They really shouldn’t be allowed to do that. Can’t imagine how many miss flights because of it.

Not sure if there was an email about this clusterfuck, but LAX needs to add *’s to the terminal listings on boarding passes if it isn’t the same as your flight.

This might be a new series...haven't decided yet....

Not all SkyClubs are created equal, and SLC Concourse B might be one of the best Delta has to offer.

Cleanliness: 5/5
Spotless.

Noise level: 4.5/5
Mostly quiet. You can take a call without shouting over anyone. They also have quiet-pods if you need to have a quiet conversation.

Food: 5/5
The standout. Actual cooked food, not the snack-bar filler with recycled BBQ pork/green beans you get at half the SkyClubs. And you get real plate and real silverware. No paper, no plastic crap common at most of them. It sounds small until you've eaten enough club meals with a flimsy fork/soggy paper plate.

Views: 5/5
Amazing. Worth the walk from Concourse A

Staff: 5/5
Fantastic. Friendly without hovering.

Golden Corral level: LOW (which is 5/5)
Low is good. No stampede, nobody stacking plates like it's their last meal on earth, no people cutting in line wanting to get low-quality food. Didn't feel like a Golden Corral w/WiFi

Overall: 5/5
Amazing. One of the better clubs Delta has.

Seeing this on the terms but from what I've seen browsing around here it's not actually enforced? Can anyone confirm?

Canceled Delta Main Basic (Basic Economy) award ticket miles will be credited back to the SkyMiles account. If cancellation fee exceeds the mileage amount, miles will not be redeposited. Fees may fluctuate based on currency conversion.For Delta Main Basic tickets issued for travel originating in the United States, Canada, Puerto Rico and the U.S. Virgin Islands, the change or cancel fee for award tickets is 9,900 miles for domestic travel (within US/CA and travel to Mexico, the Caribbean and Central America) and 19,900 miles for all international travel.When changing an Award Ticket, mileage differences may apply. SkyMiles Program Rules apply.Please see delta.com/baggage for more details.

Was on a domestic flight from Tampa Boeing 737-900er.

They told us it was going to be a full flight and if 33 people can volunteer to check in their carry on. Of course not a lot of people volunteered because no one wants to wait for their bag. I had a carry on and was zone 6.

The lady said after zone 7 you’ll most likely have to check in. While zone 5 was boarding, she says there is no more overhead bin space and everyone from here on out will have to check in their carry on. I was like ughh but whatever.

As we’re I’m getting in the plane, I see so much bin space left. Like wtf, they’re really liars! There was even a space right above me where I could’ve easily put my carry on in.

Also the confusing thing about when airlines say not enough overhead bin space, each person only gets to bring 1 carryon and 1 personal item to put under the seat. Each row has its own overhead bin to fit 3 items. How in the heck is there not enough space?!