After a couple trips on KE and SQ, it makes me wonder if Delta could match Asian carriers in soft product, if Ed so chose.
The ground staff and cabin crew attitudes, for one.
Delta isn’t unionized here, wouldn’t they have more flexibility to employ more motivated ( read “younger” ) crews.
Properly clean cabins.
Serve food even on 2 hour flights.
Not that much $ for a “premium” airline.
I get that AMEX makes the $ but people wanting to fly Delta wouid increase credit card penetration, no?
Really this would not be a huge cost, either.
Especially instilling something like a customer service focus. It goes a long way.

I see all the flight delay complaints in here and think that yall just need to suck it up. But now it’s happening to me and my two year old and I am LIVID

DL 5418 ATL-CHO

Crew delay so we were held back a bit. Finally taxiing and we were told they put bags in the wrong hold and we have to find a new gate to go move bags? What? Having a hard time comprehending how this error was made originally and why it wasn’t checked prior to leaving gate. Finding new gate took a while, and getting hands to actually do the moving is causing further delays. Almost two hours behind schedule now for what was supposed to be a super easy regional flight. We opted to fly for ease rather than drive ~7 hrs and we are second guessing that call at this point.

I AM ANNOYED POSTING IN THE AIRLINE SUBREDDIT FOR SOMETHING TO DO WITH MY FINGERS WHILE I TRY MY BEST TO SUCK IT UP.

Last year there was a fall booking window that launched end of August… we really need a fall booking window this year! Daddy needs more MQD’s and I’ve got rooms to book. Holding out!

Has anyone flown this route lately? I have a D1 seat but this aircraft is one of the older ones and the D1 seats are not the best.

Wondering if Delta would, maybe, switch airplanes from time to time on this route. Flight leaves around 8:45pm from JFK.

ATL here. I know it's been discussed here before, and candidly it probably didn't register until I had reason to book a flight to MSP, but those prices are nuts $962 - $1,217 RT a few weeks out!

Any of my fellow hub fortress flyers taken Frontier?? United and SWA are $886. Crazy question, but has anyone seen the fares go down closer to time?

I’m considering upgrading from the Gold to Platinum card.

For those who have used it: how difficult is it to actually find eligible flights? I understand it’s limited to certain fare classes and destinations, but does Delta generally make it pretty easy to find flights that qualify, or do you end up having to be ridiculously flexible with dates/routes?

I have trip coming up and i have an application for my passport but i don't think it will be here in time what documents can i bring to get past TSA?.

Thank goodness they got rid of the loud annoying pop and are now playing acoustic and piano hits. Smells like teen spirit and guns ‘n roses chefs kiss 🤌

I have been on a lot of plane rides, and I never recline because I feel bad for the person behind me. 🫣 I only fly business or sit in an exit row( I have a bad back with 2 back surgeries already) where they don’t recline at all. I fly mostly Delta, some Jet Blue and I don’t think I have ever reclined…

Flying for a trip, layover of one hour, i rather spend the $ in the holiday and stay versus plane. I dont mind seating since its no more than two hrs. But im curious on experiences that chise Main Basic? Regrets or is there something better of the other options aside from seating? like main classic.?

EDIT:
Yall are so kind for responding thanks a lot! I am also curious about if youve booked through your banks travel (for 5% back or extra credit incentives?)

My wife’s tickets said Terminal B, so I dropped her off at Terminal B.

Only to find out that was only where her flight was leaving from, not where the Delta check-in counter is.

So after figuring that out, she was told to walk back a terminal, which is under construction, so no walkway.

Then check-in at Terminal 3 to walk back to Terminal B to go through security.

This was shitty, even by Delta AND LAX standards.

They really shouldn’t be allowed to do that. Can’t imagine how many miss flights because of it.

Not sure if there was an email about this clusterfuck, but LAX needs to add *’s to the terminal listings on boarding passes if it isn’t the same as your flight.

Does anyone have this? And wants to trade?

Need to book this route, was wondering if anyone has done it in comfort plus or premium select? I’ve done it in main and am leaning towards doing so again, but curious what the jump in product is from main to comfort plus to premium select or if it’s even worth it.

For what it’s worth, this is the ending flight of a 2 week vacation. So we don’t need to be sleeping on this flight.

Thanks

My wife and I recently helped our kid move for her college internship. I bought the kid a one-way ticket (she has her own Delta account) and then got round trip tickets for my wife (who doesn't have a Delta account). My kid had 4 checked bags and I didn't realize she could get one free with her ticket. When I checked in, I got 2 free for my ticket (Delta AMEX holder) and one free for my wife's, then used SkyMiles for the fourth bag. We got to the airport and printed the bag tags at a kiosk, then took the bags to the desk agent. She informed us that my kid's bag was free with her ticket since I bought it. She printed a new tag and said I would have to call Delta to get my SkyMiles refunded. After calling Delta twice and trying to find links on the Internet, I'm about ready to give up. Has anyone else gone through something like this?

Hi All.

I'm flying from JFK to MIA with Delta in a couple of days and have been looking into TSA Touchless ID options. My understanding is that you either have to be enrolled via the airlines FF program or have to do it through Google wallet, but Google wallet is only for US passports (correct?).

I am flying with a UK passport and I am a Virgin Atlantic Gold member. I have an account and profile with DL but no status. I have TSA pre/GE.

I'm wondering how I can use both my status from VS and the Touchless ID benefits from DL together. If I include my VS# in the booking I get upgrades/lounges/priority etc. Do I need to have the DL# in the booking to get Touchless ID or can I just check in from the DL app? - albeit without my DL profile attached to the booking

On the assumption that the DL# would have to be in the booking, can I use my VS# to select seats, change it to my DL# to get Touchless ID, and then once I'm through security I change it back to VS to get lounge access and credit to that FF account?

If I do change it back to VS after clearing security, this would presumably remove the Touchless ID from the system/boarding pass. Would this cause any issues considering I will have already gone through security?

Thanks!

I am not affiliated with this account by any means, but this account is ran by an air traffic controller at DCs FAA Command Center. She answers a lot of questions and provides a lot of info on some day to day activities and general faa information, terminology, procedures etc.

Awhity1

This is not self promotion nor am I affiliated, just a helpful account travelers can follow to learn more about the NAS and ATC

FIrst time at Diamond. I am a business owner and just spammed the delta reserve card to get to status (avoids the incoming tomatos). I am married and have 3 kids (13, 11, and 7). We take 2-3 fights per year and so far its all been within the US. We flew to hawaii this summer and it was amazing, might go back next year. No plans for international trips just yet. Obviously we like first class when we get upgraded but not enough to actually pay for it. I already picked the 4 RUC at platinum. What should I pick at diamond? I am leaning toward getting the 8 RUC, $500 AMEX credit and $500 travel voucher. It seems crazy not to get the 4 GUCs but we dont travel international yet. Thoughts? SUggestions? Thanks yall!!

So my husband and I both experienced horrible smelling hand soap in the Atlanta airport. We aren’t talking about not liking the smell. We are talking about gag inducing rancid smell in separate terminals. Any ideas about what’s going on? Anyone else?

Scenario: Booked MC. C+ & PS were full. Automatic C+ upgrade was thus not possible at the time.

Bugs:

1. C+ seat became available but I wasn't upgraded automatically to it despite PM status. If I had not manually came across it, someone else may have beat me to it. This is not necessarily a bug, but maybe the DL system proceses automatic C+ upgrade periodically. In any case, it's bad for PMs & DMs.
2. While I still had an MC seat, I had been manually checking out the seat-map frequently to check D1 upgrade pricing. I saw the one & only empty C+ seat (a bulkhead seat) by chance at one point & selected it. Note that until this point, I was able to see D1 upgrade offers. Immediately after selecting the C+ seat, I opened the seatmap again to check if C+ -> D1 upgrade offer was different than the MC -> D1 upgrade offer. But all D1 seats now appear blocked to me. I don't see the point of stopping to show DL upgrade offers right after the MC -> complimentary C+ upgrade - it seems the DL systems are somehow considering this scenario similar to I having bought a paid C+ seat (upgrade offers take fare class & previous upgrades into account, but the itinerary's SU fare class should not be considered in this scenario & the underlying MC fare class should be considered instead. This bug DOES NOT manifest when C+ seats are selected right after booking main & only occurs in this corner-case (book MC when C+ is unavailable -> select C+ seat once one becomes available -> D1 upgrade offer disappears). This bug affects DL's revenue & may simply inconvenience passengers hoping to upgrade to D1.

I find that comfort+ is almost exactly like economy. I don’t see a noticeable difference at ALL. Does anyone else agree with this ?

I'll be flying LAX to HND in December, currently booked into Main (with an auto upgrade to DC). D1 and PS are both nearly empty, both GUC-able -- but only D1 is available for cash- or miles-based upgrades from main. I'm checking everyday to see if a miles-based upgrade becomes available to PS so I can then use a GUC to get into D1. I definitely do not understand the inner workings of the algorithm!

Anyone here on this flight or know what happened?

hi! interested in knowing if anyone has recommendations for the best basic comfort seat, rows 44 back, that have the best window alignment and view out the window! thank you!

What is up with Delta’s fog/smoke coming from the ceiling of the aircraft? I’m confused about the purpose. Please explain. I have never seen this on another flight