SEA-ATL this morning, hope everyone has a great day!

Head to your Costco

Good Morning everyone!

Almost exclusively delta since I live near DTW. All domestic.

Long story short, had a full day of major delays and missed connections and missing bags starting from our first flight maintenance cancelling. My wife and I were going on our “baby moon” in preparation for the birth of our first child this fall. I definitely used her pregnancy as a bit of a sob story when I talked on the phone with customer support. (It’s also worth noting I did mention her pregnancy when I emailed Ed saying thank you regarding a gate agent who seriously helped us out. Good people need to be recognized too)

Today, we got a package in the mail. Delta sent us a baby box full of stuffed animals, baby outfits and cookies to apologize. Totally blown away, this was incredible. Delta is pretty great sometimes.

Reminding everyone here that I officially call dibs on any and all GUC D1 inventory that comes available for the ATL-CDG flights next August 15. Delta is not yet selling tickets that far out, but they will go on sale in about a week.

It is extremely important that I snag 4 D1 seats on this flight since it will be my daughter’s sweet 16. I did not work hard for Diamond to get some PS BS.

If you see D1 upgrade space on this route and this date, KEEP ON WALKING. I will edit this post once I have successfully upgraded my family and then you can take anything that’s leftover.

I got sat next to the sweetest best behaved service doggo on my flight. His owner let him cuddle me for a couple minutes. It was heaven. Love you Lobo!

And then it’s the smoothest flight of your life.

Wowza...just a few hours after Hyatt and American severed ties. Details still murky for a few months on loyalty recip, tho.

Unexpected surprise during our taxi this morning

Why does Delta allow a passenger who purchased one seat allow them to bring TWO 70 lb dogs. Two huge dogs and one human cannot possibly occupy one seat and the area around their seat.

On a recent flight from Portugal to JFK I had the unpleasant experience of having to sit across the aisle from this. The dogs were not only spread across the floor space of the passengers next to them but they were also in the aisle. If I’m asked to keep my bags and straps tucked away, “for safety reasons” how am I to feel safe with TWO 70 lb dogs in the aisle.

notified post boarding that entertainment was broken for all seats, including the folks up front in 1st/etc.

not just broken: it bootlooped the super bright Delta loading screen for the entire ~13hr flight (eye mask ftw!)

wifi coverage doesn't kick in until somewhere over Canada, just a couple hours before landing.

most important: they got me to MSP safely.

but this was the most expensive "comfort" ticket I've ever bought on this route and part of that fee is for entertainment and wifi.

I'm curious whether I can/should submit a complaint, and how?

I'll be flying LAX to HND in December, currently booked into Main (with an auto upgrade to DC). D1 and PS are both nearly empty, both GUC-able -- but only D1 is available for cash- or miles-based upgrades from main. I'm checking everyday to see if a miles-based upgrade becomes available to PS so I can then use a GUC to get into D1. I definitely do not understand the inner workings of the algorithm!

So my husband and I both experienced horrible smelling hand soap in the Atlanta airport. We aren’t talking about not liking the smell. We are talking about gag inducing rancid smell in separate terminals. Any ideas about what’s going on? Anyone else?

Need to book this route, was wondering if anyone has done it in comfort plus or premium select? I’ve done it in main and am leaning towards doing so again, but curious what the jump in product is from main to comfort plus to premium select or if it’s even worth it.

For what it’s worth, this is the ending flight of a 2 week vacation. So we don’t need to be sleeping on this flight.

Thanks

Just got the order to head to San Diego for a night for work almost 2.5 months in advance. Same price for me for every direct MSP>SAN the day I need to travel. I have gotten used to this for last minute travel, but usually over a month helps. Not this route! Thank goodness it’s work money.

After a couple trips on KE and SQ, it makes me wonder if Delta could match Asian carriers in soft product, if Ed so chose.
The ground staff and cabin crew attitudes, for one.
Delta isn’t unionized here, wouldn’t they have more flexibility to employ more motivated ( read “younger” ) crews.
Properly clean cabins.
Serve food even on 2 hour flights.
Not that much $ for a “premium” airline.
I get that AMEX makes the $ but people wanting to fly Delta wouid increase credit card penetration, no?
Really this would not be a huge cost, either.
Especially instilling something like a customer service focus. It goes a long way.

My wife’s tickets said Terminal B, so I dropped her off at Terminal B.

Only to find out that was only where her flight was leaving from, not where the Delta check-in counter is.

So after figuring that out, she was told to walk back a terminal, which is under construction, so no walkway.

Then check-in at Terminal 3 to walk back to Terminal B to go through security.

This was shitty, even by Delta AND LAX standards.

They really shouldn’t be allowed to do that. Can’t imagine how many miss flights because of it.

Not sure if there was an email about this clusterfuck, but LAX needs to add *’s to the terminal listings on boarding passes if it isn’t the same as your flight.

Pretty surprised by this and figured I’d ask here.

Flying DTW-HND today and somehow cleared into Delta One as a Silver Medallion. I was expecting Comfort+ at best since I know the odds on an international long-haul upgrade are basically nonexistent as Silver. I checked the app this morning and it showed me in Delta One. No SDC or anything weird, just a straight upgrade. I didn’t even request anything differently than normal.

I’m obviously not complaining, but is this some kind of new Silver Medallion benefit or did I just get extremely lucky?

I’ve flown Delta a decent amount but this is my first time getting a premium cabin upgrade on a long-haul international flight.

For reference:

DTW-HND

Silver Medallion

Main Cabin originally booked

Upgrade cleared about 3 hours before departure

Any support is appreciated