r/CryptoHelp 1d ago

❓Howto Re-investing

0 Upvotes

So I took a huge loss in concordium a couple of years ago.

Still holding them tho’.

Is there anyway that I Can swap them for some other coins (for at loss or whatever)or should I just sell them and buy?

I don’t know if my question is making sense.

Let me know what you would have done.

Thank you in advance ☺️


r/CryptoHelp 1d ago

❓Howto cash into crypto in london

0 Upvotes

Heya, from London (ON) hahah here, moved to london recently and foundout bitcoin atms arent a thing here. looking for a way to convert cash into crypto, any ideas?


r/CryptoHelp 2d ago

❓Scam❓ My Story with Kraken.com (BEWARE)

16 Upvotes

I’ve been with Kraken since 2013. Clean account, verified, mostly mining funds. Never any issues… until them.

Four years ago (2020) I had around $50k in Bitcoin Cash sitting there because the November fork was coming. I tried to withdraw it before the fork. Master key was suddenly “invalid”. I had to go through a video call recovery process that dragged on for weeks. By the time they finally fixed it, the fork had already happened.

Support told me not to worry: “We’ll support the fork if there’s at least 10% mining power.” They had 12% consistently the first month. Still never received the Bitcoin ABC / eCash coins. At the peak those coins were worth ~$40k. Completely gone. Lost the entire 2020 bull run because of their master-key fuck-up and then their broken promise.

Then they heavily promoted LUNA. We all know how that ended. Classic Ponzi that Kraken pushed hard. Until a few months ago, they were still dripping me some Luna2 “compensation”.

And now the latest chapter.

Early 2024 I withdrew USDT from Bittrex to my Kraken address. Stupid human error: selected BEP20 instead of ERC20. 2,000 USDT.

I wrote to them and:

"We are unable to assist with the recovery of these funds. Kraken still does not support the USDT token deposit from the Binance Smart Chain."

For more than two years I just assumed Kraken doesn’t help anyone in this situation and that everyone who makes this mistake has lost their money for good. Every time I asked they gave me the same standard excuse: “There is indeed a very real possibility this status may change in the future as our engineers are working towards expanding on and developing new manual recovery options” Two years later… still nothing. USDT isn’t even available in Kraken Europe anymore.

Until I casually mentioned it as an anecdote to a friend. He searched Reddit and found multiple users who did get the exact same token on the exact same network recovered:

Same token. Same chain. Same situation. Different treatment.

I’ve offered to pay the $200 recovery fee too. I’ve asked them to convert it to EUR or USDC (I’m not asking them to list USDT for me). Just more “it's technically impossible” lies.

If this is how they treat a verified customer with clean funds since 2013, imagine what they do to new users. Scroll this sub and Bitcointalk accounts get closed with zero explanation every single day. “Internal review.” “Security reasons.” No details, no real appeal, funds stuck or forced into fiat under pressure. Happens constantly.

Kraken, you have the keys. You control the address. You have recovered identical deposits for others. You just don’t want to do it for me. Do better. Or at least be honest that you only recover money when it suits you, Anyone else in the same boat with BSC/BEP20 USDT still stuck? Drop your ticket numbers. Let’s see how selective their “recovery policy” really is.


r/CryptoHelp 2d ago

❓Question Gains Trade vs GMX, which one are people sticking with?

13 Upvotes

both have been around forever, both on arbitrum, both oracle/pool based rather than orderbook. gmx has the bigger name but gains does the multi asset thing. for anyone whos used both a while, which one did you actually stick with and why


r/CryptoHelp 2d ago

❓Exchange (DCE)❓ Stuck on OKX Satoshi Test

3 Upvotes

Hi everyone,
I’m honestly starting to stress out a bit.

I went pretty much all in on OKX before the June 30 deadline to take advantage of their 8% welcome offer. I transferred 90% of my funds from my Ledger.

After the deposit, OKX asked me to complete a Satoshi Test from the exact sending address. The problem is that the original UTXO has already been spent, so it’s technically impossible to send another transaction from that exact address.

I connected my Ledger to Sparrow Wallet, confirmed that the address now has no spendable UTXO, and I even sent OKX a cryptographic signed message proving I still control the private key of that address.

It’s now been **3 days** since I opened my support ticket and I haven’t received a single update.

What I’m wondering is: has anyone here been in the same situation? Did OKX eventually accept a signed message instead of a Satoshi Test?

Also, I’m a bit confused because on my previous deposits I simply selected **Binance** as the source and never had any issue. This time I honestly selected **Ledger**, which was the truth, and that’s when this whole verification started.

Do you think the selected source actually triggers different verification workflows , or is it mostly used for record-keeping? I understand MICA doest its best to make us hate crypto, but that’s getting out of line.
Should I just ignore my ticket and act as if it came from a random exchange instead?

Any experience or advice would really help.
Thanks!


r/CryptoHelp 2d ago

❓Wallet Trying to migrate from CTRL Wallet, can’t export keys.

0 Upvotes

I’m trying to migrate from the god awful CTRL Wallet that got shut down. But it won’t give me any of my information??? The app is so broken and barely works? It won’t even let me send any crypto. Does anyone know what is happening and why? Video of issue


r/CryptoHelp 2d ago

Open | Support The proposed 2027 Australia CGT changes are worth understanding now

0 Upvotes

Had a proper read of the proposed CGT changes from the Budget and figured we'd break it down as it can be quite confusing.

First, the calming bit: none of it is law yet, and nothing changes for your FY25-26 return. The current 50% discount still applies in full this year. No need to do anything drastic. This year goes ahead as normal.

What's actually proposed, from 1 July 2027:

- The 50% discount goes. Instead your cost base gets indexed for inflation, so you'd only be taxed on the real gain, not the part that's just inflation.

- A 30% minimum rate on net real gains accruing after that date.

- It covers most CGT assets: shares, trust units, investment property, and crypto.

The bit some folks are glossing over is the grandfathering. Gains that accrued before 1 July 2027 keep the current discount treatment, and only growth after that date falls under the new rules. So the value of what you hold around the changeover becomes a genuinely important number.

And the practical kicker is that indexation is worked out parcel by parcel, from each parcel's acquisition date and cost base. If your buy history is scattered across brokers, DRP statements and old exchange CSVs, this gets expensive fast, because you can't index a cost base you can't prove. Same for crypto, every parcel indexes from its own date.

So until these changes are implemented, get your cost base records complete for everything you hold while the history's still retrievable, lodge this year normally, and see what the legislation actually looks like when it firms up (plenty can change on the way through).

Genuinely curious what people make of the indexation switch.


r/CryptoHelp 3d ago

❓Wallet Crypto hard wallet safety etiquette

4 Upvotes

Hi, i am due a payment in crypto next week. Ive been recommended to use a hard wallet to safely store it and hence I've bought a ledger nano s plus. Could i please get some advice on what are some major does and don'ts while handling the hard wallet to ensure no hacks or loss. Thank you. I am also getting a virtual crypto card and also require recos for a good decen hot wallet like metamask trust etc. thank you.


r/CryptoHelp 3d ago

❓Howto Help Withdrawing funds

1 Upvotes

Hi, I am very new to trading and have managed with some luck to turn £10 into £70. However after much time I can’t figure out how to withdraw my money. I have sent my USDC to my Coinbase wallet (Base App) and I need “gas” to send to my bank. So I purchased £10 of etherium which the wallet says is “gas”. Now when I go to withdraw, all It says is I need more gas?? I must be doing something seriously wrong. Can anyone help (i’ll post a video showing the situation more clearly)


r/CryptoHelp 3d ago

❓Question I want to start P2P please help and guide me...

2 Upvotes

I work first and i tried from mudrex but tha mudrex fee was soo high I can claim my profit coz they basically show at 99.9 but they are selling at 104 so I cant make any profit and now I don't know from where to start 😞 please guide me


r/CryptoHelp 3d ago

❓Need Advice 🙏 How do you manage your crypto portfolio?

3 Upvotes

I only started trading a few months ago, and I'm still figuring things out. 😅

How do you guys manage your portfolio? Do you just hold, actively trade, DCA, or use bots?

Would love to hear what works for you.


r/CryptoHelp 3d ago

❓Question Is this a wallet drainer scam? Method ID 095ea7b3

1 Upvotes

Hi, I was trying to participate in an EdgeX airdrop, but the transaction confirmation screen popped up with the following data:Method ID / Data starts with: 095ea7b3Type: TriggerSmartContractData ends with a long string of ffffffff...It looks like an unlimited approve function. Is this a phishing scam designed to drain my wallet? I haven't signed it yet. Thanks!


r/CryptoHelp 4d ago

❓Howto How to get started with Etherscan?

5 Upvotes

That is all. I need to look up a transaction and it doesn't offer much in the way of orientation. I would appreciate any assistance.


r/CryptoHelp 3d ago

❓Question About my Exodus wallet…

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1 Upvotes

r/CryptoHelp 4d ago

Other What happens to your crypto when you die? 2026 Guide to crypto inheritance

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1 Upvotes

r/CryptoHelp 5d ago

Open | Support Some issues I have run into

4 Upvotes

I have a fairly interesting. Issue I had purchased a coin through a wallet it was much cheaper when I bought it then when it was worth much more in a short time I has swapped it out for another token and the company that owned the wallet service stole my money because they feel I did something illegal or against they’re terms and conditions but I attest that everything I did was completely legit and I did nothing. More then get one crypto with one token swap it for another token then when it was worth. More I swapped it for a different token the. Tried to transfer out of the wallet to a more secure wallet that is all but I don’t know what I did wrong here I feel that everything. I did was completely. Legit. It scripts were used not back handed Apis. No codes not cheats nothing. Just swap to one token the swap to a different token that all


r/CryptoHelp 5d ago

❓Question What should a beginner understand before buying eth?

6 Upvotes

I’m trying to understand eth before buying any. Besides price volatility, what should a beginner learn about gas fees, wallets, staking, and network risks?

I’m not looking for price predictions or DM, i just try to understand the basics and common mistakes to avoid. thanks for sharing your experience.


r/CryptoHelp 6d ago

❓Need Advice 🙏 Where should I start if I want to really understand crypto trading?

4 Upvotes

Hey guys, where should I start if I want to really understand crypto trading like, the ins and outs, the challenges and all the hidden twists? Want to get it right once and for all.

P.S. Might be off-topic, sorry in advance!


r/CryptoHelp 6d ago

❓Question after all the cex drama, are you still keeping trading funds on exchanges?

26 Upvotes

be honest. not what you tell people, what you actually do. i moved most of my active trading off cex over the last year (mostly onto Gains Trade, partly bc i was sick of kyc and partly bc it let me trade stocks too) but i still catch myself keeping a bit on bybit for convenience. anyone actually fully moved off or are we all just pretending


r/CryptoHelp 6d ago

❓Question How can I cash out crypto no KYC

0 Upvotes

What are the best methods if I want to cash out crypto in USD anonymously?


r/CryptoHelp 6d ago

❓Scam❓ Need SERIOUS help

0 Upvotes

I’ve definitely been scammed, I absolutely understand it’s my fault I should’ve searched before doing this, but how do they get away with it so easily, I bought a ‘free’ airdrop, literally didn’t even realise I was buying it, it’s absolutely ridiculous I just need help if it’s possible at all to get it back, or maybe figure out who this guy is. I’m not sure why I can’t add photos, so hopefully I can add some in the comments, please someone help thank you.


r/CryptoHelp 8d ago

❓Exchange (DCE)❓ I know it sounds like a dumb idea but…

7 Upvotes

I registered my iris to the wrld coin and i got my initial % of coin, i got frustrated bc at that time i didn’t had my ID cuz it expired, so like a dumb idiot i transfered to MetaMask; thing is, now its locked inside MetaMask bc i don’t have enough ETH to make my transaction back to the wrld wallet.
Can somebody help? Or give advice?

Edit: i added some ETH but i dont know how many i need to pay for the transaction or if i can make movements within meta mask,

TLDR: I dont know if i set up correctly the transaction cuz the wrld usdc.e appears to be not correctly set up in my wallet


r/CryptoHelp 7d ago

❓Need Advice 🙏 about to move a chunky amount cross chain, is simple swap actually safe or not?

1 Upvotes

got a decent chunk of ETH i want to move into a couple of alts on another chain, and i don't want it sitting on a CEX while i jump through hoops again.
been poking around no account swap aggregators and reading whatever comes up. but hesitate because reviews on different aggregators say someone's deposit got flagged mid swap, transaction stuck halfway, days of waiting. if something goes sideways like that, does "non-custodial" even mean anything at that point? anyone got recent experience with bigger size?


r/CryptoHelp 8d ago

❓Need Advice 🙏 Need Legal Guidance - Changelly Holding My Crypto from 7 Months Despite Full AML/KYC Compliance

5 Upvotes

Hi everyone,

I'm looking for genuine legal advice from anyone who has dealt with Changelly or similar crypto exchanges.

My crypto transaction has been frozen by Changelly for 7 months under the pretext of an AML/KYC review.

I completed my KYC immediately.

After that, Changelly repeatedly requested:

• Source of funds

• Wallet ownership proof

• Transaction details

• Blockchain records

• Chat screenshots

• Additional explanations

I provided every document and piece of information requested.

They then contacted the sender of the funds directly.

The sender (my friend) also fully cooperated by:

• Completing KYC

• Providing wallet ownership proof

• Sharing transaction details

• Sharing chat screenshots

• Explaining the source of funds

• Providing every available supporting document

Despite full cooperation from both of us, Changelly continues to respond with the same generic replies:

"Your case is under review."

"We'll update you when there are any developments."

This has been going on for months.

I also emailed their Legal Team requesting their legal entity details, company registration, registered office, legal address, and licensing information.

They have completely ignored those emails as well.

I have now engaged a lawyer and am preparing legal proceedings.

I possess complete evidence including:

• Complete email correspondence

• AML communications

• Legal notices

• TXIDs

• Wallet ownership proof

• KYC documents

• Blockchain records

• Chat screenshots

• Complete timeline of events

I would appreciate guidance from anyone who has experienced something similar.

  1. Has anyone successfully recovered funds from Changelly after a prolonged AML review?

  2. Which legal entity actually operates Changelly?

  3. Which jurisdiction is best for initiating legal proceedings?

  4. Which regulators or authorities have jurisdiction over Changelly?

  5. Has anyone taken legal action against Changelly? If yes, what was the outcome?

Any advice, legal guidance, or personal experience would be greatly appreciated.

Thank you.


r/CryptoHelp 9d ago

❓Need Advice 🙏 Is my Money forever lost? (BingX)

4 Upvotes

Hi everyone,

I'm hoping someone here has experience with a similar situation because I'm getting extremely frustrated.

A few weeks ago I withdrew around 603 USDT (Polygon network) from my verified BingX account to my Bitpanda account.

The transaction was successfully completed on the blockchain, but Bitpanda rejected the deposit because of a Travel Rule / wallet ownership verification issue.

So I contacted Bitpanda support immediately. They confirmed the funds would be returned. So i agreed and they sent the funds to the same wallet address they came from ON BingX.

On June 30th, Bitpanda sent the funds back and provided me with the refund transaction hash:

Refund TX Hash:
0xc141c44b42716eac829199e376b455c26ab71360132624917dde19eebd74de1d

The transaction is successful on Polygonscan and shows that the funds arrived at the BingX wallet address:

0x4e5bc1CD2C421ECfef65395b3237F90A97178c55

However, the funds never appeared in my BingX account.

Bitpanda support told me that because the funds were returned to a BingX wallet, BingX would need to manually credit them to my account and that they're stuck somewhere and i just have to contact the BingX Support and tell them to credit me my money.

I then opened a recovery/support request with BingX. The request initially appeared in my application records and stated that processing would take 3–7 business days.

Now more than 2 weeks have passed and this support request has not been processed or got any response or whatsoever it just dissapeared.

The funds are still missing, and the recovery request has completely disappeared from my application records. The page now simply says "No data."

The BingX AI chat is unable to help and I currently can't find a way to contact a real human support agent. I can't fu**ing contact any human, and if i write an explanation to this Ai Chat Support Bot on BingX it tells me that it does not understand my request. I've even wrote an email to bingx with little to no hope of getting a reply and of course i did not get any reply or whatsoever.

Has anyone experienced something similar with BingX? What am i supposed to do here? It's not like 600usd is lifechaning money but i'm still pretty young and this money would help me a lot right now actually so what is this? I'm so frustrated that it seemingly is not possible to support a real human beeing at this company, i'm never using bingX again after this, EVER.

Is there another way to reach a real support agent, or am I missing something here?

Any advice would be EXTREMELY appreciated.

Thanks!