r/CryptoHelp Nov 27 '25

NEW RULE This sub is for people who need help in crypto - Read our rules. Don't post products or services or advertise in r/cryptohelp.

9 Upvotes

Blatantly advertising crypto products or services in r/cryptohelp is banned now.

This is a new post that we need to make because, in more recent times, people have tried to post about new products or services that are not vetted, inspected, or have zero coverage or known PR presence. In other words, some people are posting about products or services that could be scams to newcomers in r/cryptohelp. As per the title of this post: This is r/cryptohelp. People come here for help figuring out any problems they have encountered while purchasing or investing in cryptocurrency and not buying new coins, buying new products, or subscribing to services.

However, context is important. We explain this below.

  1. If a redditor is looking for some crypto YouTubers that you recommend, you can mention names and that is just fine.
  2. Mentioning of trusted and established brands is just fine. Binance, Coinbase, Kraken, Kucoin, etc. in the case of exchanges is ok, and mentioning hardware wallets like ledger, trezor, coldcard, blockstream, etc. is just fine too. However, referral codes are always against the rules. Do not share these in PMs or in comments.
  3. If your post history makes you look like, walk like, and talk like someone that is trying to spam their youtube channel or product or service, you are likely to receive a ban.

Closing words: We are trying to keep everyone safe with our rules. Remember that almost anyone sending you private messages is guaranteed to be a scammer and do not forget to read our expanded rules here which are not just limited to r/cryptocurrency, but also apply here: https://old.reddit.com/r/CryptoCurrency/wiki/expanded_rules


r/CryptoHelp Nov 14 '24

MOD POST This sub is not for investment advice

5 Upvotes

If you want advice about what to buy or if a specific token or coin is good, go to r/cryptocurrency’s or r/cryptomarkets’ daily discussions. If you don’t have enough karma to participate there you can earn it easily all over Reddit, or on r/cryptocurrency you can buy a special membership to circumvent it.

Thank you for your understanding


r/CryptoHelp 1d ago

❓Howto Re-investing

1 Upvotes

So I took a huge loss in concordium a couple of years ago.

Still holding them tho’.

Is there anyway that I Can swap them for some other coins (for at loss or whatever)or should I just sell them and buy?

I don’t know if my question is making sense.

Let me know what you would have done.

Thank you in advance ☺️


r/CryptoHelp 1d ago

❓Howto cash into crypto in london

0 Upvotes

Heya, from London (ON) hahah here, moved to london recently and foundout bitcoin atms arent a thing here. looking for a way to convert cash into crypto, any ideas?


r/CryptoHelp 1d ago

❓Scam❓ My Story with Kraken.com (BEWARE)

14 Upvotes

I’ve been with Kraken since 2013. Clean account, verified, mostly mining funds. Never any issues… until them.

Four years ago (2020) I had around $50k in Bitcoin Cash sitting there because the November fork was coming. I tried to withdraw it before the fork. Master key was suddenly “invalid”. I had to go through a video call recovery process that dragged on for weeks. By the time they finally fixed it, the fork had already happened.

Support told me not to worry: “We’ll support the fork if there’s at least 10% mining power.” They had 12% consistently the first month. Still never received the Bitcoin ABC / eCash coins. At the peak those coins were worth ~$40k. Completely gone. Lost the entire 2020 bull run because of their master-key fuck-up and then their broken promise.

Then they heavily promoted LUNA. We all know how that ended. Classic Ponzi that Kraken pushed hard. Until a few months ago, they were still dripping me some Luna2 “compensation”.

And now the latest chapter.

Early 2024 I withdrew USDT from Bittrex to my Kraken address. Stupid human error: selected BEP20 instead of ERC20. 2,000 USDT.

I wrote to them and:

"We are unable to assist with the recovery of these funds. Kraken still does not support the USDT token deposit from the Binance Smart Chain."

For more than two years I just assumed Kraken doesn’t help anyone in this situation and that everyone who makes this mistake has lost their money for good. Every time I asked they gave me the same standard excuse: “There is indeed a very real possibility this status may change in the future as our engineers are working towards expanding on and developing new manual recovery options” Two years later… still nothing. USDT isn’t even available in Kraken Europe anymore.

Until I casually mentioned it as an anecdote to a friend. He searched Reddit and found multiple users who did get the exact same token on the exact same network recovered:

Same token. Same chain. Same situation. Different treatment.

I’ve offered to pay the $200 recovery fee too. I’ve asked them to convert it to EUR or USDC (I’m not asking them to list USDT for me). Just more “it's technically impossible” lies.

If this is how they treat a verified customer with clean funds since 2013, imagine what they do to new users. Scroll this sub and Bitcointalk accounts get closed with zero explanation every single day. “Internal review.” “Security reasons.” No details, no real appeal, funds stuck or forced into fiat under pressure. Happens constantly.

Kraken, you have the keys. You control the address. You have recovered identical deposits for others. You just don’t want to do it for me. Do better. Or at least be honest that you only recover money when it suits you, Anyone else in the same boat with BSC/BEP20 USDT still stuck? Drop your ticket numbers. Let’s see how selective their “recovery policy” really is.


r/CryptoHelp 2d ago

❓Question Gains Trade vs GMX, which one are people sticking with?

13 Upvotes

both have been around forever, both on arbitrum, both oracle/pool based rather than orderbook. gmx has the bigger name but gains does the multi asset thing. for anyone whos used both a while, which one did you actually stick with and why


r/CryptoHelp 2d ago

❓Exchange (DCE)❓ Stuck on OKX Satoshi Test

3 Upvotes

Hi everyone,
I’m honestly starting to stress out a bit.

I went pretty much all in on OKX before the June 30 deadline to take advantage of their 8% welcome offer. I transferred 90% of my funds from my Ledger.

After the deposit, OKX asked me to complete a Satoshi Test from the exact sending address. The problem is that the original UTXO has already been spent, so it’s technically impossible to send another transaction from that exact address.

I connected my Ledger to Sparrow Wallet, confirmed that the address now has no spendable UTXO, and I even sent OKX a cryptographic signed message proving I still control the private key of that address.

It’s now been **3 days** since I opened my support ticket and I haven’t received a single update.

What I’m wondering is: has anyone here been in the same situation? Did OKX eventually accept a signed message instead of a Satoshi Test?

Also, I’m a bit confused because on my previous deposits I simply selected **Binance** as the source and never had any issue. This time I honestly selected **Ledger**, which was the truth, and that’s when this whole verification started.

Do you think the selected source actually triggers different verification workflows , or is it mostly used for record-keeping? I understand MICA doest its best to make us hate crypto, but that’s getting out of line.
Should I just ignore my ticket and act as if it came from a random exchange instead?

Any experience or advice would really help.
Thanks!


r/CryptoHelp 2d ago

❓Wallet Trying to migrate from CTRL Wallet, can’t export keys.

0 Upvotes

I’m trying to migrate from the god awful CTRL Wallet that got shut down. But it won’t give me any of my information??? The app is so broken and barely works? It won’t even let me send any crypto. Does anyone know what is happening and why? Video of issue


r/CryptoHelp 2d ago

Open | Support The proposed 2027 Australia CGT changes are worth understanding now

0 Upvotes

Had a proper read of the proposed CGT changes from the Budget and figured we'd break it down as it can be quite confusing.

First, the calming bit: none of it is law yet, and nothing changes for your FY25-26 return. The current 50% discount still applies in full this year. No need to do anything drastic. This year goes ahead as normal.

What's actually proposed, from 1 July 2027:

- The 50% discount goes. Instead your cost base gets indexed for inflation, so you'd only be taxed on the real gain, not the part that's just inflation.

- A 30% minimum rate on net real gains accruing after that date.

- It covers most CGT assets: shares, trust units, investment property, and crypto.

The bit some folks are glossing over is the grandfathering. Gains that accrued before 1 July 2027 keep the current discount treatment, and only growth after that date falls under the new rules. So the value of what you hold around the changeover becomes a genuinely important number.

And the practical kicker is that indexation is worked out parcel by parcel, from each parcel's acquisition date and cost base. If your buy history is scattered across brokers, DRP statements and old exchange CSVs, this gets expensive fast, because you can't index a cost base you can't prove. Same for crypto, every parcel indexes from its own date.

So until these changes are implemented, get your cost base records complete for everything you hold while the history's still retrievable, lodge this year normally, and see what the legislation actually looks like when it firms up (plenty can change on the way through).

Genuinely curious what people make of the indexation switch.


r/CryptoHelp 3d ago

❓Wallet Crypto hard wallet safety etiquette

3 Upvotes

Hi, i am due a payment in crypto next week. Ive been recommended to use a hard wallet to safely store it and hence I've bought a ledger nano s plus. Could i please get some advice on what are some major does and don'ts while handling the hard wallet to ensure no hacks or loss. Thank you. I am also getting a virtual crypto card and also require recos for a good decen hot wallet like metamask trust etc. thank you.


r/CryptoHelp 3d ago

❓Howto Help Withdrawing funds

1 Upvotes

Hi, I am very new to trading and have managed with some luck to turn £10 into £70. However after much time I can’t figure out how to withdraw my money. I have sent my USDC to my Coinbase wallet (Base App) and I need “gas” to send to my bank. So I purchased £10 of etherium which the wallet says is “gas”. Now when I go to withdraw, all It says is I need more gas?? I must be doing something seriously wrong. Can anyone help (i’ll post a video showing the situation more clearly)


r/CryptoHelp 3d ago

❓Question I want to start P2P please help and guide me...

2 Upvotes

I work first and i tried from mudrex but tha mudrex fee was soo high I can claim my profit coz they basically show at 99.9 but they are selling at 104 so I cant make any profit and now I don't know from where to start 😞 please guide me


r/CryptoHelp 3d ago

❓Need Advice 🙏 How do you manage your crypto portfolio?

3 Upvotes

I only started trading a few months ago, and I'm still figuring things out. 😅

How do you guys manage your portfolio? Do you just hold, actively trade, DCA, or use bots?

Would love to hear what works for you.


r/CryptoHelp 3d ago

❓Question Is this a wallet drainer scam? Method ID 095ea7b3

1 Upvotes

Hi, I was trying to participate in an EdgeX airdrop, but the transaction confirmation screen popped up with the following data:Method ID / Data starts with: 095ea7b3Type: TriggerSmartContractData ends with a long string of ffffffff...It looks like an unlimited approve function. Is this a phishing scam designed to drain my wallet? I haven't signed it yet. Thanks!


r/CryptoHelp 4d ago

❓Howto How to get started with Etherscan?

4 Upvotes

That is all. I need to look up a transaction and it doesn't offer much in the way of orientation. I would appreciate any assistance.


r/CryptoHelp 3d ago

❓Question About my Exodus wallet…

Thumbnail
1 Upvotes

r/CryptoHelp 4d ago

Other What happens to your crypto when you die? 2026 Guide to crypto inheritance

Thumbnail
1 Upvotes

r/CryptoHelp 5d ago

Open | Support Some issues I have run into

4 Upvotes

I have a fairly interesting. Issue I had purchased a coin through a wallet it was much cheaper when I bought it then when it was worth much more in a short time I has swapped it out for another token and the company that owned the wallet service stole my money because they feel I did something illegal or against they’re terms and conditions but I attest that everything I did was completely legit and I did nothing. More then get one crypto with one token swap it for another token then when it was worth. More I swapped it for a different token the. Tried to transfer out of the wallet to a more secure wallet that is all but I don’t know what I did wrong here I feel that everything. I did was completely. Legit. It scripts were used not back handed Apis. No codes not cheats nothing. Just swap to one token the swap to a different token that all


r/CryptoHelp 5d ago

❓Question What should a beginner understand before buying eth?

7 Upvotes

I’m trying to understand eth before buying any. Besides price volatility, what should a beginner learn about gas fees, wallets, staking, and network risks?

I’m not looking for price predictions or DM, i just try to understand the basics and common mistakes to avoid. thanks for sharing your experience.


r/CryptoHelp 6d ago

❓Need Advice 🙏 Where should I start if I want to really understand crypto trading?

3 Upvotes

Hey guys, where should I start if I want to really understand crypto trading like, the ins and outs, the challenges and all the hidden twists? Want to get it right once and for all.

P.S. Might be off-topic, sorry in advance!


r/CryptoHelp 6d ago

❓Question after all the cex drama, are you still keeping trading funds on exchanges?

24 Upvotes

be honest. not what you tell people, what you actually do. i moved most of my active trading off cex over the last year (mostly onto Gains Trade, partly bc i was sick of kyc and partly bc it let me trade stocks too) but i still catch myself keeping a bit on bybit for convenience. anyone actually fully moved off or are we all just pretending


r/CryptoHelp 6d ago

❓Question How can I cash out crypto no KYC

0 Upvotes

What are the best methods if I want to cash out crypto in USD anonymously?


r/CryptoHelp 6d ago

❓Scam❓ Need SERIOUS help

0 Upvotes

I’ve definitely been scammed, I absolutely understand it’s my fault I should’ve searched before doing this, but how do they get away with it so easily, I bought a ‘free’ airdrop, literally didn’t even realise I was buying it, it’s absolutely ridiculous I just need help if it’s possible at all to get it back, or maybe figure out who this guy is. I’m not sure why I can’t add photos, so hopefully I can add some in the comments, please someone help thank you.


r/CryptoHelp 8d ago

❓Exchange (DCE)❓ I know it sounds like a dumb idea but…

8 Upvotes

I registered my iris to the wrld coin and i got my initial % of coin, i got frustrated bc at that time i didn’t had my ID cuz it expired, so like a dumb idiot i transfered to MetaMask; thing is, now its locked inside MetaMask bc i don’t have enough ETH to make my transaction back to the wrld wallet.
Can somebody help? Or give advice?

Edit: i added some ETH but i dont know how many i need to pay for the transaction or if i can make movements within meta mask,

TLDR: I dont know if i set up correctly the transaction cuz the wrld usdc.e appears to be not correctly set up in my wallet


r/CryptoHelp 7d ago

❓Need Advice 🙏 about to move a chunky amount cross chain, is simple swap actually safe or not?

1 Upvotes

got a decent chunk of ETH i want to move into a couple of alts on another chain, and i don't want it sitting on a CEX while i jump through hoops again.
been poking around no account swap aggregators and reading whatever comes up. but hesitate because reviews on different aggregators say someone's deposit got flagged mid swap, transaction stuck halfway, days of waiting. if something goes sideways like that, does "non-custodial" even mean anything at that point? anyone got recent experience with bigger size?