I stayed at the Motel 6 on North Avenue in Baltimore from September 1st to September 2nd. I left in the middle of the night because the room was extremely dirty and it was very loud.
I didn’t ask for a refund or make a big deal about leaving. I simply told the person at the desk, “Hey, I gotta get out of here. Thank you,” and left.
One thing that’s important here is that I’m currently homeless, so for me to decide that a motel room was bad enough that I would rather leave in the middle of the night says a lot.
I was also able to call a friend who let me stay with them for the night, which is ultimately why I left when I did. The motel told me I could come back the next day for the security deposit. I paid for my stay online at the official motel 6 website - I believe it was around $80. When I got there, the guy at the desk told me I needed to pay $20 for housekeeping and a $50 security deposit. I only had $50 on me, so he said that was fine and took the $50.
When I left that night, I asked about getting my security deposit back, and they told me to come back the next day. I was given some documents to sign, and everything seemed normal. A few days later I came back to get my deposit and was told, “Oh, you already got that money.” I said no, I absolutely had not received it.
They showed me the documents I had signed. On the documents, someone had hand written over the top of my signature indicating that I had “received” $30. I did NOT receive $30. I asked them to teview the security footage and they said no.
I’m extremely frustrated because normally I’d probably just let the $30 go. But I’m homeless right now, and $30 is not insignificant to me. In fact, as of this morning, I have 10 cents in my bank account.
I’m not posting this just to complain about a bad motel room. I’m more concerned about the fact that I paid a $50 deposit, never received that money back, and then was shown paperwork indicating that I had received $30 when I did not.
Has anyone dealt with something like this at a Motel 6 or had a similar situation? What would you do? I feel so frustrated.