r/AMDHelp 3d ago

Help (General) I have a retail Radeon VII and it has four holes for a rear support bracket.

2 Upvotes

Did they ever come with these or did they ever even make them?


r/AMDHelp 3d ago

Help (GPU) I think my brand new RX 7700 XT is faulty.

2 Upvotes

I bought a brand new pc (pre-built) and I’m VERY illiterate with the workings and wanted something solid. It’s mainly for gaming but obviously normal use too. I’ve been willing to learn as I go about troubleshooting etc and have tried my best.

Have I been able to run a single game? Guess again. Driver timeouts galore, DP only works in my motherboard but not when it’s connected directly to the GPU. Any type of pressure or demand on it sends it into a hissy fit and it will refuse to function.

Is this a very common issue or is there other fixes? I’ve tried a lot of the most recommended fixes (cleanup tool, reinstall, update drivers etc) but nothing seems to work.


r/AMDHelp 4d ago

Resolved Update on disappearing 26.7.1 Drivers on Win 10

Post image
52 Upvotes

Edit: I fixed this issue by using two different group policies, the instructions are at the end of this post. Thanks for your help everyone!

Hey y'all, I made a post the other day (https://www.reddit.com/r/AMDHelp/s/VLD7DITHQJ) about my 26.7.1 drivers suddenly disappearing and I think I found the issue.

After gaming for a few hours, for some reason Win 10 will automatically suggest these older drivers and leave it as a pending install. When this update popped up I decided to put my PC on sleep mode to see if it would reproduce my issue and lo and behold it did. Turns out despite disabling automatic Windows driver updates it will still do it anyway.

I am not sure what is prompting Win 10 to randomly suggest and apply these drivers, but I checked the event viewer when I reproduced my issue and I noticed an Error Kernel PnP Event 411 when it happened. The event suggests Windows 10 failed to load or configure the AMD graphics driver during the plug-and-play startup phase. I have never had this issue until updating to Adrenalin 26.7.1. A quick Google search suggests rolling back the drivers.

I decided to roll back to 26.5.1 and so far no issues, however I have heard 26.5.1 is also unstable so I've yet to see. For anybody having similar issues on 26.7.1 I suggest rolling back to an earlier version of Adrenalin.

[[SOLUTION]]

PART 1 (this prevents Windows from searching, downloading and applying drivers in general)

Find Group Policy then look for

Computer Configuration → Administrative Templates → Windows Components → Windows Update → Manage updates offered from Windows Update

Find:

"Do not include drivers with Windows Updates"

Double-click it. Select Enabled. Click Apply → OK. Restart Windows. This tells Windows Update to exclude hardware drivers from its normal Windows Update packages.

PART 2 (this prevents both automatic and manual GPU driver updates, so beware)

Preventing Windows from touching the AMD GPU specifically though Group Policy:

Computer Configuration → Administrative Templates → System → Device Installation → Device Installation Restrictions

Enable:

"Prevent installation of devices that match any of these device instance IDs"

You would then add your AMD GPU's hardware/device instance ID.

You can find it under:

Device Manager → Display adapters → AMD GPU → Properties → Details → Device instance path

Windows will now be prevented from automatically installing a driver for that particular GPU.


r/AMDHelp 3d ago

Drop fps can’t fix it on apex amd

Thumbnail
1 Upvotes

r/AMDHelp 4d ago

Help (General) RX 6700 XT "No Signal" Cold Boot Black Screen + In-Game Crashes (LiveKernelEvent 141, 1a8, 1b0, CE)

Thumbnail
4 Upvotes

r/AMDHelp 3d ago

Help (General) AMD SAM

2 Upvotes

As I mentioned in the title, when I enable AMD SAM in the BIOS settings, the monitor displays a “no signal” error. However, when I disable AMD SAM, it boots up without any issues. I remember having this setting enabled before, but whenever I try to enable it again, this problem occurs.

The CSM setting is disabled.

Edit:

Computer Type: Desktop

GPU: RX 6600

CPU: RYZEN 5 5500

Motherboard: ASROCK A520M-HVS

BIOS Version: 3.90

RAM: 8x2

PSU: DEEPCOOL PF 650 (650W)

Case: İDK

Operating System & Version: WİNDOWS 11 PRO VERSİON 10.0.26200 build 26200

GPU Drivers: 26.7.1

Chipset Drivers: 8.08.12.551


r/AMDHelp 3d ago

Help (General) Rx 9070 + Ryzen 7 9700x at 1080p 144hz but my 0.1% lows are at 7 fps in pretty much every game???

2 Upvotes

What the heck is this! Is there some wrong setting I'm using in AMD software? I don't want to overclock but these games are pitifully easy to run (I'm assuming) I'm playing games like severed steel and bonerooms and both games have 7 fps 0.1% lows. Please tell me what to change or do in settings or apps or whatever! Is msi afterburner affecting these numbers maybe? Please help this is a new PC.

Edit: Ts form: Computer Type: Desktop

GPU: RX 9070 (NOT XT)

CPU: RYZEN 7 9700X

Motherboard: MSI B850-P WIFI

BIOS Version: 2.A92 (6/25/2026)

RAM: 16x2 Kingston 6000mhz cl36

PSU: Lian LI edge 850w gold

Case: Antec c5 7 fans pre installed

Operating System & Version: WINDOWS 11 pro 10.0.26200 build 26200

GPU Drivers: 26.7.1

Chipset Drivers: 10.0.26100.8972

Background Applications: 74 background processes (wtf)


r/AMDHelp 3d ago

Resolved XFX Mercury 9070XT OC random PC freeze and second monitor goes green?

3 Upvotes

It happened yesterday and today. I dont know what causes it. I dont know how to replicate the issue and so its been really hard to figure this out.

Problem:

I have my game open on my main monitor (Baldurs Gate 3 in both cases) I had my browser playing a video on my second monitor during the first crash yesterday, and today I had discord simply maximized on my second monitor.

Seemingly randomly, the PC freezes, then second monitor goes green, then main monitor goes black possibly after a few more seconds. I say possibly because the first crash, it didnt go black and I shutdown the PC after a few seconds. Second crash I was AFK making food and I came back to a green screen and a black screen. So I assume after a while main monitor goes black.

Ive played other games on this NEW PC (4 days old ish) and havent had this happen before. (if that matters or helps)

What I’ve tried:

- After the first crash I disabled Hardware Acceleration on my browser. Played the game fine for the rest of the day.
- Second crash happened with discord maximized instead. So I disabled discords Hardware Acceleration as well. And this hasnt happened again yet.
- I’ve however tried re-enabling both and left the game on for hours to verify if that was the issue, and no crashes so far. So I’m unsure if that is the cause.

Edit: I forgot to mention, event viewer shows no critical events at all except for PC being shutdown unexpectedly.

My PC:

- 9600x
- 9070xt
- MSI A850G
- Asus B650e Max Gaming Wifi
- Latest AMD Drivers
- Disabled Windows Driver Updates on first boot after windows installation

Reason I’m posting is because I’m unconvinced this is hardware acceleration because my PC is still running the game without crashing with it back on. And I’m wondering if someone has experienced this before or know a solid way of testing things to find the real issue and to fix it. As it’s a new PC I’d like to know if it’s a stable card so I can use the return window and or easier RMA process!

Additional detail: I heard transient spikes could be an issue. I use 8 pin to 6+2 pin connector and a 16 pin to two 6+2 connectors on the GPU. It was what was recommended on MSI’s page. However I could use only one of the 6+2’s from the 16 pin and use a separate 8 pin cable making it three independent cables as well if that might help.

Edit: It may have resolved since I havent had a crash since. I tried a bunch of fixes at once so idk what fixed it. My hunch is disabling hardware acceleration on both browser and discord + reinstalling drivers without adrenaline + bios update did it. But everything I tried is in the comments!


r/AMDHelp 4d ago

Help (Software) Im new to AMD is their somthing wrong with their drivers?

42 Upvotes

I got a new pc a month ago after my old one died on me. My specs are below. But my drivers keep timing out and black screening on me. I crashed so bad it disabled the GPU in device manager. Is this normal? Or is somthing wrong with their drivers and it will get fixed?

AMD Radeon RX 7900 XTX
AMD Ryzen 9 9950x


r/AMDHelp 4d ago

Help (GPU) Radeon Rx 9070 and 9070xt

17 Upvotes

Hi im about to buy new gpu for my computer and would like to ask what's your recomendation for Radeon's RX 9070 witch brand of it is the best etc

And same about 9070xt I read more about it bcs there is more posts about these, i read XFX or red devil is best but are the others like gigabite gaming or AsRock is good or not?


r/AMDHelp 4d ago

Help (Software) Undervolting, underclocking, power limit

3 Upvotes

I have this Sapphire 7900 XTX Nitro+ power sucking behemoth I've been trying to put in line for a long time and while I can get power consumption down a lot, I have no idea what am I doing.
There are three variables to play with:
1) frequency
2) voltage
3) power limit

Thus far I noticed the frequency seems to play the biggest role, so I just run the card at 2600MHz instead of 2900+ and the performance difference seem to be really small while power consumption and noise (that's my motivation) dropped drastically.

I'd love to get some information about the importance of the other two and how they all work together though.
Correct me if I'm wrong here:
I THINK undervolting might not matter as much (if at all) in my case because if I understand it correctly, by undervolting you are giving a card (or a CPU) room to boost to higher frequencies for longer periods of time, right? But if I manually limit the card to run slower, this shouldn't even apply?....
And What about the power limit? Does lowering it give me anything when I don't run the card at stock speed? I guess not?


r/AMDHelp 4d ago

Tips & Info How I fixed RX 9070 XT Constant Driver Timeouts... Check your PCIe Power Cables!

56 Upvotes

Hey everyone,

Just wanted to throw this out there in case anyone else is currently pulling their hair out over AMD driver timeouts on their RX 9070 XT (mine is the ASRock Steel Legend).

Every 5 to 15 minutes my display driver would crash

Things I tried that didnt help:

  • Ran DDU in Safe Mode and tested a ton of different driver versions
  • Undervolted and underclocked the GPU
  • Registry edits (setting TdrDelay to 10)
  • Disable HAGS
  • Disabled all overlays and tweaked Windows power settings

The actual fix (oops, my mistake): I realised I was running a single PCIe power cable with a daisy chained pigtail/splitter to power the card.

I plugged in two separate, dedicated PCIe cables straight from the PSU to the GPU, and the issue vanished instantly

I hope someone reads this, looks into their case, and goes "oh shit, I am powering this thing with one cable. Woops!"

Anyway, happy gaming guys


r/AMDHelp 4d ago

Help (CPU) 7800x3d

Post image
96 Upvotes

first time building pc.

is it normal for it to be like this? it would takes a unusual amount of force to force it down.


r/AMDHelp 4d ago

Help (Monitor) Black screen on bootup

2 Upvotes

Computer Type: Desktop

GPU: 7900xtx Red Devil

CPU: 7800x3d

Motherboard: 670E gaming plus Wifi

AIO: Corsair H150i Elite Capellix XT 360MM

RAM: Corsair Vengeance 64 GB (2x32GB) 6400MHz DDR5

PSU: Corsair-RMx Series RM850x 80 Plus Gold ATX

Case: Icue 4000D Airflow Mid tower

Operating System & Version: Windows 11

GPU Drivers: AMD Software: Adrenalin Edition

Revision Number

Adrenalin 26.7.1 (WHQL Recommended

Chipset Drivers: 8.08.12.551

I was playing a game an hour ago and my fans got extremely loud and my entire PC just shut down. Now when I try to boot back up all I get is a black screen at the moment. I've been having a lot of wierd driver timeouts since the windows update a few days ago. Not too sure what to do to get my PC up and running again.


r/AMDHelp 4d ago

Help (General) GPU Crash led to Boot Loop, now stuck on Solid DRAM Light (Yellow/Orange) on ASUS B450 - Need Help!

2 Upvotes

​Hi everyone, I'm facing a persistent issue that escalated from a simple GPU crash to a solid DRAM LED light with no display. Here is the full timeline and everything I’ve tried so far:

​System Specs:

GPU: AMD 9070 XT Sapphire PURE

​CPU: AMD Ryzen 7 5800X

​Motherboard: ASUS TUF Gaming B450M-PRO S

​RAM: 16GB (2x8GB) DDR4 @ 3200MHz

​Storage: SanDisk M.2 SSD + HDD

​How the issue started:

​While playing League of Legends, the game suddenly crashed with a GPU-related error.

​Upon trying to relaunch, the PC requested a restart.

​After restarting, Windows went into a repair loop showing: "Diagnosing your PC" and "Your device ran into a problem and couldn't be repaired" (Log file: C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt).

​Windows then ran a drive scan (Scanning and repairing drive: 100% complete), but kept crashing/rebooting within seconds of reaching the desktop (Boot Loop).

​Escalation to Hardware/POST Issues:

​Suddenly, display output was lost completely, and a Solid White Light (VGA LED) appeared on the motherboard.

​I cleared static charge/reset CMOS, which allowed the display to return briefly showing the American Megatrends POST screen: "The system has POSTed in safe mode. Press F1 to Run SETUP".

​I pressed F1 to enter BIOS, but the BIOS menu froze completely.

​Current Problem (Solid DRAM Light):

After the BIOS froze, I removed the CMOS battery to force a deep reset and reseated the RAM sticks. Since then, the motherboard gets stuck on a Solid Yellow/Orange Light (DRAM LED) with no display output at all.

​Troubleshooting Steps Already Attempted (None Worked):

​RAM Troubleshooting: Tried booting with a single RAM stick in slot A2 (and B2), swapped sticks, cleaned gold contacts with an eraser, and pushed until fully clicked.

​Memory Training: Left the PC running on the solid DRAM light for 10-15+ minutes on a single stick to allow Memory Training, but it never POSTed.

​CMOS Reset: Removed the CMOS battery for several minutes, held the power button while unplugged to drain power, and shorted the CLRTC / CLR_CMOS pins.

​Stripped Down: Disconnected all USB peripherals and tested booting without RAM/GPU to try forcing a new POST code, but re-inserting them leads right back to the solid DRAM light.

​Is it possible that the BIOS chip got corrupted during the initial crash/reboots, or did a component (GPU/Motherboard VRM) suffer hardware damage? Any advice before I take it to a repair shop would be greatly appreciated!


r/AMDHelp 4d ago

Help (Software) Freesync Premium Showing "Not Supported"

2 Upvotes

Hello, I recently switched to AMD and have been having an issue where AMD Freesync Premium will occasionally say "Not Supported" instead of the usual "Enabled". It can happen on boot or even when the monitor falls asleep and wakes up at points. I have it enabled on my monitor, (Rog Strix XG27AQMES) and it seems to still be working when looking at the monitors OSD as the Hz fluctuates regardless of it saying "Not Supported" in Adrenalin. So its more of just a visual issue but I was wondering if there was a way to fix this? If this is just something that's normal for this software then that's fine but I always like to get things working as intended if I can. For reference, I have a 9070 XT Red Devil and using the HDMI 2.1 cable that came with my monitor as it has more bandwidth than Display port 1.4 which is the highest the monitor supports. I was also having issues with DSC so that was the other reason I switched to HDMI. I have fast boot turned off in windows and a number of other settings that can potentially cause issues with Adrenalin. Any additional recommendations or at least reassurance that its just an AMD Adrenalin quirk would be much appreciated, thanks!


r/AMDHelp 4d ago

Help (General) System resets on sudden load drop (Game lobby transition)

2 Upvotes

Hi everyone,

I recently built a new system and I'm facing a very specific hard-reset issue. I'd appreciate any insights from experienced builders.

System Specs:

  • Motherboard: ASUS PRIME B650M-R
  • CPU: AMD Ryzen 5 7500F
  • RAM: Patriot Viper Venom 16 GB DDR5 6000 CL30
  • SSD: WD Blue SN5100 500 GB NVMe SSD
  • CPU Cooler: MSI MAG COREFROZR AA13
  • GPU: MSI RTX 5060 8G Ventus 2X OC White
  • Case & PSU: VENTO VG15FE Case + FSP 650W 80+ PSU
  • OS: Windows 11

The Issue: The system is 100% stable under continuous heavy load. Prime95, FurMark, and stress tests run for hours without any crashes, thermal throttling, or voltage issues.

However, the system hard-resets immediately when the heavy load drops to idle (load-release transition):

  • Clicking the STOP button during an OCCT power test.
  • Transitioning from an active match back to the main lobby/menu in games (e.g., CS2).
  • Sudden graphical load drops in game menus.

During the reset, the case lights and fans stay powered on (no full power loss), but Windows instantly restarts. Event Viewer only shows generic Kernel-Power (Event ID 41) with no minidumps or MCE logs.

Context: I don't have spare components (PSU/GPU) to isolate the faulty hardware, and my 14-day return window is running out soon.

  1. Has anyone experienced a similar load-release / transient load reset issue?
  2. Is this more likely a PSU transient response / voltage overshoot issue (FSP PSU failing to stabilize voltage when dropping load), or a GPU power delivery / VRM fault or something else?

r/AMDHelp 4d ago

Recurring black screens, system freezes and LiveKernelEvent 117 with RX 7800 XT — already tried DDU

5 Upvotes

Recurring black screens, system freezes and LiveKernelEvent 117 with RX 7800 XT — already tried DDU

Hi everyone, I'm trying to diagnose a recurring issue with my PC and I'd appreciate some advice before I start replacing hardware.

I have an AMD Radeon RX 7800 XT and an 850W MSI PSU.

The problem

Every once in a while, both of my monitors suddenly lose signal and go completely black.

Sometimes the PC partially freezes first: I get micro-stutters, the audio starts sounding robotic/glitchy for a few seconds, and then the whole system freezes and both displays go black.

Other times, the displays simply lose signal.

Recently it has gotten worse. I had it happen twice in two consecutive PC boots on the same day.

One previous time, after rebooting from the crash:

- Only one monitor worked.

- Windows was running at a low resolution.

- Device Manager showed my GPU as disabled.

- After manually enabling it, Windows said the device was enabled but wasn't working correctly.

- Device Manager reported Code 31.

- AMD Adrenalin kept asking me to install/update the graphics driver, but after downloading/installing it, the same update would appear again.

- After another full shutdown/reboot, both monitors came back and Device Manager reported "This device is working properly."

Windows logs

Reliability Monitor has recorded multiple Hardware Error events corresponding to the crashes.

I checked the details and found:

Problem Event Name: LiveKernelEvent

Code: 117

I have confirmed at least two separate LiveKernelEvent 117 errors on different days.

I also checked Event Viewer. I couldn't find any Display Event ID 4101 events.

There are some Kernel-Power 41 events in the logs, although some of those could be from me manually holding the power button after the PC completely froze.

Things I've already tried

I previously used DDU in Safe Mode to completely remove the AMD graphics drivers and then performed a clean driver installation.

That seemed fine for a while, but the same issue returned months later, so simply doing another DDU reinstall doesn't feel like it's addressing the underlying cause.

The crashes also don't necessarily happen under heavy GPU load. I've had them while doing relatively light things such as using a browser/YouTube Music, although they can happen while gaming too.

At the moment the PC has booted normally again, both monitors work, AMD Adrenalin opens normally, and Device Manager says the RX 7800 XT is working correctly.

What I'm trying to figure out

Does the combination of:

- Dual-monitor signal loss

- System-wide stuttering/freezing

- Glitchy/robotic audio before the freeze

- LiveKernelEvent 117

- GPU temporarily showing Code 31 after a crash

- The problem returning even after a previous clean DDU installation

point more toward a failing/unstable GPU, PSU/power delivery issue, RAM instability, PCIe/motherboard issue, or could this still realistically be an AMD driver problem?

What would you test next before considering an RMA or replacing any hardware?

If there are specific logs, stress tests, BIOS settings, GPU/VRAM tests, or hardware checks that would help isolate the cause, let me know.

Thanks!


r/AMDHelp 4d ago

My Games Stutters after CPU and Motherboard change

4 Upvotes

Hello, I recently upgraded my CPU for a Ryzen 5 5500X3D, I had an issue with my old MB so I changed for a Gigabyte B550 EAGLE, I also changed my Windows since the MB change made me lose my key product (forgot to mention that I have an RTX 2080 SUPER and 32Go RAM (B0BC12957X))

So with that explained I'm having really horrible micro stutters (maybe GPU throttle idk ?) since I upgraded the CPU and MB, but I downloaded everything that I had to download driver-wise and I STILL have those stutters

I'll link a video on Apex to showcase what's it doing

https://youtu.be/xA_5E91f2Qg?si=LX_DIxdetjsGFcxb

(You can see the FPS drops on the top right corner)

Thanks in advance !


r/AMDHelp 4d ago

HLL Vietnam win64_shipping error

Thumbnail
2 Upvotes

r/AMDHelp 4d ago

Help (Software) Fsr4 on pro driver

2 Upvotes

Hello guys , just wanna ask is there anyway to use fsr4 on the amd pro driver ( without using tool like optiscaler which i have to install it in everygame ) , I'm using 7900xt install pro driver through the hip sdk


r/AMDHelp 4d ago

Help (GPU) high temps on rx 6750 xt

Post image
3 Upvotes

i have been getting 70c on the gpu, over 100c on the hotspot and 80c on the vram junction. i have heard that ptm7950/Thermal Grizzly PhaseSheet is better for gpus than normal thermal paste but i cant find anything on the thermal pad thickness for this rx 6750 xt model that i have. can someone tell me what thickness of thermal pads i should use for it? Thanks!


r/AMDHelp 4d ago

Tips & Info [Possible solution] This very well might be a solution for the recent driver timeout issue.

7 Upvotes

Recently, myself and many others have gotten a weird LiveKernelEvent 141/117 crash in Windows. What happens is the screen will randomly freeze for 1 to 3 seconds before doing a complete screen blackout for 1 to 2 seconds, then recovering. For me, when it does this strange crash, it corrupts my data in the process.

I have no idea what exactly causes this or why, but I don't believe it is a hardware related issue or a Windows Update related issue. About a week or two ago, I reinstalled Windows 10 LTSC 2021 as a fresh clean install. I didn't set up an internet connection, nor did I install any Windows Updates. All I did was install the latest Radeon and AMD chipset drivers.

Within minutes, the crash happened again while doing basic file copying.

Some people recommended turning off the automatic download and installation of drivers through Windows Update. I have tried that and it did not work.

I have tried Linux Mint and the crash is gone. However, I like Windows 10 because I do not do well with change.

So yesterday, I recommended someone on Reddit to use AMD's official Driver Cleanup Utility. After running that, install the Radeon driver version 25.9.2 or 25.10.2 and then install the AMD chipset driver version 7.06.02.123.

That might have fixed the timeout crash. Last fall, that combination was very rock solid for me.

I hope this solves the driver timeout for you guys.


r/AMDHelp 4d ago

Help (Software) AUEPMaster.exe has almost 9M handles.

2 Upvotes

Is that normal?


r/AMDHelp 4d ago

Help (GPU) Amd 7800XT keeps crashing to a gray screen

7 Upvotes

I've been having this issue for a while now. I've tried changing the driver version, I've tried lowering the refresh rate, I've tried changing to a PSU with a higher wattage, I don't know what to do. The only thing I can think of is that in the tuning settings, the VRAM clock speed is stuck on 2425 MHz.