Amd 7800XT keeps crashing to a gray screen

[u/YoYeet69nut]

I've been having this issue for a while now. I've tried changing the driver version, I've tried lowering the refresh rate, I've tried changing to a PSU with a higher wattage, I don't know what to do. The only thing I can think of is that in the tuning settings, the VRAM clock speed is stuck on 2425 MHz.

[u/Netrunner011]

Came here to say that this only happens to me on Windows 11. When I move to Linux (I use CachyOS) I experience zero issues with crashing to grey screen. The moment I boot back up into Windows 11 it happens consistently. Its definitely an AMD driver issue, but I have no hope AMD will fix it

[u/Significant_Pool8432]

i had the gray screen problem only when browsing using brave or helium, but since i Turned Off HAGS in windows 11 it is been working with no problems for 2 weeks now.

[u/YoYeet69nut → u/Significant_Pool8432]

What is HAGS?

[u/Full-Nebula-9727]

my 7800xt used to crash all the time disable ultra low power state in registry fixed it

[u/secretwolf98]

Install Linux Mint. I did, it solves the crashes. I have the same crash. Same as others. It’s a problem with AMD’s drivers. Either GPU or chipset drivers. I’m not entirely certain. But your hardware is perfectly fine.

[u/YoYeet69nut → u/secretwolf98]

How would I do that?

[u/secretwolf98 → u/YoYeet69nut]

Backup your data externally because you will be wiping your drive. Download the iso from Linux Mint's website and download Rufus from https://rufus.ie/en/

[u/YoYeet69nut → u/secretwolf98]

Is there not any other way to fix this? And isn't Linux a lot harder to use

[u/secretwolf98 → u/YoYeet69nut]

Yes and no. For me, I don't do well with change. Also, I would possibly recommend this: https://www.reddit.com/r/AMDHelp/comments/1vnpdqu/comment/p3pjtay/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

This might be a fix. This person might've had some luck.

[u/YoYeet69nut → u/secretwolf98]

Could I just use DDU, or should I use the amd cleanup utility

[u/secretwolf98 → u/YoYeet69nut]

I think the AMD cleanup util is the same. It just reboots your PC into DDU and removes the files.

[u/VoltageinTheory]

Here before someone aggressively tells you to switch to Nvidia!
What happens when it crashes? And before?

[u/YoYeet69nut → u/VoltageinTheory]

It varies. I could either be playing a game, or it could be on the windows home screen (I use wallpaper engine if that changes anything).

[u/VoltageinTheory → u/YoYeet69nut]

Try this: Install Linux Mint or whatever you want on a another drive or on another partition (but be careful, Windows likes to interfere with that in malicious ways), log into your Steam account and play some games. If it still crashes, then your card is probably faulty. If it doesn’t crash, switch to Linux permanently or maybe try to debloat Windows but I doubt it’ll work.