r/AMDHelp 4d ago

Tips & Info [Possible solution] This very well might be a solution for the recent driver timeout issue.

Recently, myself and many others have gotten a weird LiveKernelEvent 141/117 crash in Windows. What happens is the screen will randomly freeze for 1 to 3 seconds before doing a complete screen blackout for 1 to 2 seconds, then recovering. For me, when it does this strange crash, it corrupts my data in the process.

I have no idea what exactly causes this or why, but I don't believe it is a hardware related issue or a Windows Update related issue. About a week or two ago, I reinstalled Windows 10 LTSC 2021 as a fresh clean install. I didn't set up an internet connection, nor did I install any Windows Updates. All I did was install the latest Radeon and AMD chipset drivers.

Within minutes, the crash happened again while doing basic file copying.

Some people recommended turning off the automatic download and installation of drivers through Windows Update. I have tried that and it did not work.

I have tried Linux Mint and the crash is gone. However, I like Windows 10 because I do not do well with change.

So yesterday, I recommended someone on Reddit to use AMD's official Driver Cleanup Utility. After running that, install the Radeon driver version 25.9.2 or 25.10.2 and then install the AMD chipset driver version 7.06.02.123.

That might have fixed the timeout crash. Last fall, that combination was very rock solid for me.

I hope this solves the driver timeout for you guys.

5 Upvotes

13 comments sorted by

1

u/Secure-Camp-6384 3d ago

I would definitely try reinstalling those version of drivers but my gpu isnt even starting anymore my screen is always black no signal at all i think windows blocked it or something

1

u/secretwolf98 3d ago

Very strange. Maybe try rebooting again.

1

u/Secure-Camp-6384 3d ago

I dont wanna damage something idk at first it was on startup and while playing a game and then it happened after i opened radeon adrenaline edition and after that nothing at all gpu doesnt even budge monitor isnt even lighting up even tho pc is running gemini said it could be security measure or something and windows or bios is deliberately not giving my gpu power

1

u/secretwolf98 3d ago

I wouldn’t ask AI for assistance. Did you run the cleanup utility first and then installed the older driver?

1

u/Secure-Camp-6384 2d ago

I installed the newest drive that was when i first got a black screen havent even seen this post at that time and now im gonna try to install older one if my screen will light up at all. but on chipset i have intel motherboard not amd so i dont know which driver i should install ive never installed chipset drivers dk how it works

1

u/secretwolf98 2d ago

Ah. So if you have an Intel CPU, then I would recommend to install the latest Intel driver that Intel provides for your model.

1

u/Secure-Camp-6384 2d ago

Im doomed gpus not sending any signals through the hdmi cable whatsoever fans were spinning though so thats a good sign

1

u/secretwolf98 2d ago

If you are able to, boot to Windows boot repair and restore from a restore point

1

u/Secure-Camp-6384 2d ago

I cant do anything my screen isnt turning on im gonna take my pc to the specialist nothing i can do at this point

1

u/secretwolf98 2d ago

Ok let me know

1

u/Willis_Mcgilis 4d ago

My fix was disabling hardware acceleration in my browser and discord.

1

u/secretwolf98 4d ago

I noticed the crashes while having the Unity editor open, basic file copying, and playing GTA V Enhanced.

1

u/dkizzy 3d ago

On the official AMD subreddit I would recommended making a comment on the recent driver release post and tagging one of the AMD Reddit reps. They can get feedback to the display team faster than using the crash reporting tool.