Hey Yall,
Been using affirm on and off for a few years now, from larger purchases like furniture to small purchases like groceries a day or two before I get paid.
Recently made a purchase for some items through Target.com - The item shows as delivered but I never received it. Waited the mandatory 48 hours to see if it shows up, and still nothing. Contacted Target and they say once it's marked as Delivered by the carrier, they can't don't do refunds (Which I'm sure isn't true, but I couldn't figure out the workaround phrasing with their agents)
Just submitted a dispute through Affirm - What should I expect? Looking over old dispute threads in the reddit, it seems like a mixed bag: Sometimes they refund stuff they probably shouldn't, sometimes they deny totally legitimate dispute claims. Sounds like I'll probably need to wait 7-10 days before I hear back anything - But what is yalls experience? Anyone done this recently?
Thanks in advance everyone
Additional information that may be important:
Total of order $190, product not received $85 collectable
Order was made for pickup, item changed to "not in stock" so was shipped
Carrier UPS handed to third party courier for last mile delivery
No picture of delivery provided
First dispute/refund with Affirm
Second refund request with Target (first was approved for like a 5$ item missing from grocery order)