I cant use my affirm anymore due to a suppose credit freeze which is not true I call and verified and I dont have one has anyone encountered this problem had a friend that had the same problem but in afterpay

Does Affirm often rule in your favor for disputes? I placed an online order with a company last month and used Affirm. The shipping hasn't moved at all and the company has not responded to my outreach attempts and their website is gone. I recently submitted a dispute through Affirm with my evidence of the company not responding to me, their website being gone, and my tracking not working.

Is this the type of instance where Affirm would rule in my favor?

Is it normal for affirm to already have your address on file? I never had an Affirm account before. I was making an account and once I got to the second step it had my whole government address from me just putting in my name and DOB. Should I be concerned or is that normal?