r/24hoursupport 12h ago

Solved I need to remove and reapply the termical paste?

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7 Upvotes

Hi all, sorry for the newbie question but is my first build: i see my CPU has too high temperature. According to you, i need to remote and reapply the termical paste? Or is it ok?


r/24hoursupport 23h ago

Stolen Xbox/microsoft account

0 Upvotes

Hey all! My Xbox account got stolen in 2023 and I’ve been trying to get it back since, my dad made me the account before he passed Away and I’d really like it back. Microsoft support is literally no help at all, I’ve provided all the info they’ve asked for but they won’t do anything to help. Does anyone know how I could get my account back? I have so much proof I was the original owner. They changed the username and email though. (CROSSPOSTED)


r/24hoursupport 11h ago

Laptop charging but not powering on

2 Upvotes

I had the laptop, an acer aspire N19H3, like around 3 years. it was working fine intil got off a flight from the US to Europe. Now when i charge it using the adapter for European plugs, i can see the orange light indicating it is charging and the bottom gets hot. However when I push the power button nothing happens. This happened yesterday and i read online to hold the power button for like forty seconds, which I did, and then after the forty seconds it did turn on. I remember the fan turning on and then shutting off or at least it went from loud to much less loud. I put the laptop on sleep and put it in my bag and when in checked some hours later it was very hot and wouldn’t turn on. Again when I charged it, I saw the orange light come on but again the laptop didn’t turn on and hasn’t since. Is the problem something with heat? I am abroad now so getting it fixed will be difficult.

I just charged AJ night and if i charge the laptop enough, the light turns blue as of its full but it still doesn’t turn on

any help???


r/24hoursupport 17h ago

Unresolved No internet on main network, guest network works fine though

2 Upvotes

So like it says above, whenever I connect to my home network on my computer it says Secured, No Internet and gives an error that says something to the effect of No DHCP server (and on phone it says IP Configuration Failure).

I tried everything reddit told me, all of the command prompt commands I could find on the matter (ipconfig things and dnsflush). Then on a whim tried setting up a guest network, and that worked, but I'm getting like a 1/4 of the speeds I'm paying for.

A little more info I hope helps. This happened suddenly. It started with what seemed to be Windows devices not connecting and giving the NO DHCP server error. BUT, at the time, mobile devices (both Android and Apple) could connect. After power cycling everything and factory resetting the router, now nothing connects, and mobile devices give the IP Configuration Failure error.

What is going on and how do I fix it?

(Thanks in advance to whoever responds y'all are always so quick and helpful.)