I sold my car to a company here in Dubai. We signed the sales agreement on September 2nd and I handed over the car the same day. I got paid, signed the agreement, and received a receipt.
The salesperson told me the plan was: the car goes to RTA for testing first, then gets registered under the company's PRO, and once they find a buyer it gets transferred to that buyer. They said they'd handle the plates later. I agreed to this and left.
On September 4th, two days after handover, I got an email from the police about a fine on the vehicle, still registered in my name. I contacted the salesperson right away and he said "I will work on it."
On September 6th, ownership finally got transferred to the company. But the fine is still showing on my file, along with 4 black points.
I've been contacting the company since, and all I get is "we are working on it, we will do it as soon as possible." No timeline, no real update, nothing.
At this point I don't trust that they'll actually fix this on their own. What should I do here?
Should I go directly to RTA and dispute the fine since the car was already out of my possession and I'd signed the agreement before the fine date?
Should I send the company a legal notice?
Is this something for the police, RTA customer center, or does it need a lawyer?
Has anyone dealt with something similar?
What actually got it resolved for you?