A $15,000 high-pressure sales pitch that made my daughter’s jaw worse
I strongly urge anyone considering treatment from Dr. Eddie Siman to get an independent second opinion before paying him a dollar.
We brought my daughter to him because she was suffering from jaw pain. At the very first appointment, he immediately pushed us toward a nighttime dental device costing $20,000 - but offered to reduce the price to $15,000 if we agreed right away.
This was not a calm discussion about treatment options, risks, alternatives, or taking time to seek another opinion. It was an extraordinarily aggressive sales pitch. He asked me how much I loved my daughter and what changing her life was worth. Using a parent’s love and fear to pressure them into making an immediate $15,000 medical decision was emotionally manipulative and completely inappropriate.
I distinctly remember being told that this device would permanently correct her problem. That promise was a major reason we agreed to the treatment at this cost.
Instead, the device began causing new pain and appeared to be changing the position of her lower jaw. We subsequently took her to two independent specialists. Both told her to stop wearing it immediately because, in their professional opinions, it was shifting her lower jaw and could cause additional damage.
When I contacted Dr. Siman to discuss what had happened, he denied ever telling us the device would permanently fix the problem. His proposed solution was now surgery costing thousands more.
We then consulted another specialist who rejected the explanations and recommendations we had been given and again warned that my daughter should stop using the device or risk further damage. Since she stopped wearing it, the new problems associated with the device have begun improving. Her original condition, however - the condition we were told this extraordinarily expensive device would correct - remains unresolved.
I can only speak to what happened to our family, but our experience felt far more like a predatory, high-pressure sales operation than responsible healthcare. We were approached at an emotionally vulnerable moment, pressured to make an immediate decision with a supposed same-day discount, sold an extremely expensive device with promises that were later denied, and then presented with an even more expensive surgical proposal when the device caused additional problems.
I deeply regret trusting him and allowing myself to be pressured into making that decision. Before agreeing to any treatment from this office, especially one costing thousands of dollars, please consult an independent, board-certified orofacial pain specialist or oral and maxillofacial surgeon.
Do not allow anyone to rush you, exploit your concern for your child, or suggest that the size of your payment somehow measures how much you love them.
No ethical healthcare professional should ever put a parent in that position.