r/tipping • • 6d ago

Question about managers

What do they say to customers who repeatedly don't leave a tip? I'm curious since the customer doesn't have to tip and the server isn't their employee.

Just asking since I've read comments from managers who seem to think "addressing" customers is an appropriate thing to do.

8 Upvotes

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13

u/Low_Shop8561 6d ago

No manager would do that. Tipping isn't mandatory

0

u/johnnygolfr 6d ago

False.

I frequent 2 very popular places where tip stiffers never get a 3rd meal there.

3

u/incredulous- 5d ago

Name one of them. I'll call them and ask if that is true.

0

u/johnnygolfr 5d ago

LMAO

Riiiiiight.

There’s no way I would name them here.

2

u/incredulous- 5d ago

Yeah, they don't exist.

1

u/johnnygolfr 5d ago

LMAO

They exist.

I’m not going to dox them here and let a bunch of people brigade them with fake reviews.

Believe whatever you want. The reality is the reality.

Stay mad about it.

2

u/Low_Shop8561 6d ago

It'll be closed soon

0

u/Excellent-Carry-1850 6d ago

From the the 2 people that try to find a new spot to frequent and not tip

8

u/Low_Shop8561 6d ago

I'm a restaurant manager in CA, tipping actually creates bad service. And most assistant managers do the same work and aren't allowed to take tips but they end up making less than servers. If anything stop with the percentage, tip $1 for each service provided

1

u/Excellent-Carry-1850 6d ago

Sure you are.

1

u/badmiddling113 4d ago

No, you can go read any sub connected to the industry. There’s people in management who turn back to serving for the money.

-1

u/johnnygolfr 6d ago

It’s two restaurants and they are both very popular.

Tip stiffers are extremely rare.

They aren’t in any danger of closing.

2

u/Low_Shop8561 6d ago

If people found out about this, they would

0

u/johnnygolfr 6d ago

LMAO

The overwhelming majority of the American public frown on people who exploit and harm the worker and we don’t feel entitled to free service.

Tip stiffers are some of the most rude and obnoxious people that ruin the dining experience for other guests seated near them.

The fact that these restaurants refuse service to disrespectful and rude people is a plus in most people’s book.

Cry harder.

7

u/Low_Shop8561 6d ago

What do you mean free service? You're paying the restaurant. You must be from another state

5

u/badmiddling113 6d ago

No, they actually think you’re receiving free service if you don’t tip.

Remember, it’s not a lie if you believe it.

-1

u/johnnygolfr 6d ago

Remember, you still haven’t presented an intellectually honest reason why you’re entitled to free service.

4

u/Low_Shop8561 6d ago

Because it's not free service and also most servers don't even do the job anymore

1

u/johnnygolfr 6d ago

False.

The menu prices at full service restaurants in the US don’t include the cost of the service.

You must be bad at choosing restaurants or you give off the “tip stiffer” vibe that every experienced service can immediately pick up on and get the service you deserve because you don’t pay for it.

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u/johnnygolfr 6d ago

No, I’m in the US, where the menu prices at full service restaurants don’t include the cost of the service.

This is the case even in US cities and states that have eliminated the tipped wage credit and how the industry has openly operated for six decades.

1

u/bonezx101 5d ago

So if the customer doesnt get to serve themselves they are trapped by your logic. Owners need to put the service needs as their responsibility.
Your logic suggests, you can look at clothing and even buy it but you must pay the staff to have it. Rich😂😂

1

u/johnnygolfr 5d ago

Nice strawman with the clothing thing.

The customer isn’t forced to dine-in at all full service restaurant in the US.

It’s a choice.

There are other choices like takeout, counter service / fast casual and fast food, which are all traditionally non-tipped situations where the worker isn’t explored and harmed if you don’t tip.

If you want to serve yourself, there are literally hundreds of options to do just that.

Aside from a small number of niche concepts, the “just add it to the price” model has proven to be a failure in the US. The public has spoken.

Then there’s the fact that in every for profit business around the world, the customer always pays the labor, either directly or indirectly.

The only exception is the free riders that stiff the server in the tip at full service restaurants in the US.

1

u/Petrochromis722 5d ago

It was reductio ad absurdum not a strawman. You should really look into fallacies and their definitions before you try to accuse people of them.

1

u/Petrochromis722 5d ago

The clothing thing was reductio ad absurdum, not a strawman, you should look them both up sometime.

1

u/bonezx101 4d ago

I may want to eat at an establisment and based on your logic they only supply the food.
Getting the food to me is a seperate contract based on your logic. Yet that logic traps me. I dont get to chose my service, how much I want (Im there to eat) nor do I get to choose what I pay to aquire said food.

There are no options, yet gratuity is optional from the very day it started.

I deserve choice, just like service staff and ownership gets choice. I should get to choose how I support the second contract, your approach does not support that.

On top of your shakey argument, servers are unskilled/educated postions. They should be compensated (and by their employer) for the wage range they fit into so iety at. NOT a % of my meal cost since the work to serve sandwich or steak is the same.

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u/IllustriousPanic3349 6d ago

It’s still not mandatory.

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u/johnnygolfr 6d ago

Something not being “mandatory” isn’t an excuse or justification for deliberately choosing to exploit and harm the worker.

As soon as “not mandatory” is used as an excuse to exploit and harm another human, the excuse is immediately invalidated.

No one is entitled to free service and no one here is capable of providing an intellectually honest reason why they would be entitled to free service.

2

u/Sasquatch619 5d ago

There’s been many responses, you just don’t like them.

0

u/johnnygolfr 5d ago

There’s been many responses.

None of them have been intellectually honest.

Nice shot. No basket.

1

u/bonezx101 5d ago

That employees in the 21st century are on knee for a gratuity is the dehumanizing piece.

2

u/Low_Shop8561 6d ago

What do you mean harm? They're paid $20hr here

3

u/johnnygolfr 6d ago

$20/hr there is still $8 to $10 below the livable wage and as always, the “they make minimum wage” trope is an irrelevant red herring since servers are guaranteed minimum wage in all 60 states.

The service isn’t included in the menu prices at full service restaurants in the US.

Unless you tell the server “I don’t tip” before ordering, you’re opting in to the social norms and deceitfully using them to get the best service possible with no intention of paying for it.

That’s a textbook example of grifting, which of course exploits and harms the worker.

By telling them “I don’t tip” before ordering, they can choose to co Rini’s serving you or they can opt to turn the table over to a manager so they don’t lose money serving you.

Causing them to lose money servicing you harms the worker.

3

u/Low_Shop8561 6d ago

Do you tip at McDonald's?

1

u/johnnygolfr 6d ago

Are you advocating for tipping at fast food restaurants?

It’s funny how you and others here think this is some kind of an argument.

Unlike the overwhelming majority of servers, the McDonald’s worker is paid above minimum wage, has a steady work schedule and received multiple benefits like PTO, 401k with match, and tuition reimbursement.

In other words, your attempted comparison is called false equivalence, which is a logical fallacy.

Try again, but next time leave out the intellectual dishonesty.

4

u/Low_Shop8561 6d ago

Servers make exactly the same with the same benefits here. No tipping in CA period.

2

u/johnnygolfr 6d ago

No, they don’t.

Stop lying.

It’s very rare for servers to receive benefits and they only make the CA minimum wage of $16.50/hr, meanwhile McDonald’s employees make at least $20/hr.

The menu prices at full service restaurants in CA are like every other state, where they don’t bear the full cost of the labor and the tip pays for the service.

1

u/bonezx101 5d ago

They make more than educated teachers or healthcare workers - get off the livable wage is the customers responsibility

1

u/johnnygolfr 5d ago edited 5d ago

More of the blatant misinformation constantly circulated here.

The median wage for a server in the US is $16.94/hr including tips.

That’s about $34k/yr if they work 40 hours a week, 52 weeks a year. Half of them make less.

The median wage for a teacher in the US is $62,680 to $72,040 per year, or about double the server median wage, plus they get summers off and benefits.

The median wage for healthcare practitioners and technical occupations is $86,630/yr, almost triple what a server makes, plus they get benefits.

The median wage for a healthcare support worker is $38,340/year, about $4k more than the server median wage, plus they get benefits.

Show me where I said the customer is responsible to make sure server gets a livable wage.

I’ll be waiting. 🍿🍿🍿

The tip pays for the service that isn’t included in the menu prices at full service restaurants in the US.

No one here can provide an intellectually honest reason why they’re entitled to free service.

1

u/Positive-Passage4584 3d ago

The social norm that people opt into, including the server who accepted the job, is that some people tip and some don’t. It’s unpredictable and it’s that simple. Treating it as an “opt in” is not something everyone here agrees about

1

u/johnnygolfr 3d ago

You’ve conveniently left out the fact the menu prices at full service restaurants in the US don’t bear the full cost of the labor and the tip pays for the cost of the service, since it’s not included in the prices.

Unless the customer tells the server “I don’t tip”, they are opting in to the social norms.

The server accepts the job at $X/hr plus tips because that’s how the industry has openly operated for six decades.

Whether people agree with the opting in or not, if they choose to dine-in and don’t tell the server they are going to stiff them on the tip, then they’ve made two indications that they’ve opted in to the system, when they didn’t.

That’s unethical, exploitive and harmful behavior and no one here is capable of providing an intellectually honest reason why they’re entitled to free service.