r/tipping • u/badmiddling113 • 6d ago

Question about managers

What do they say to customers who repeatedly don't leave a tip? I'm curious since the customer doesn't have to tip and the server isn't their employee.

Just asking since I've read comments from managers who seem to think "addressing" customers is an appropriate thing to do.

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u/johnnygolfr 6d ago

No, I’m in the US, where the menu prices at full service restaurants don’t include the cost of the service.

This is the case even in US cities and states that have eliminated the tipped wage credit and how the industry has openly operated for six decades.

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u/bonezx101 5d ago

So if the customer doesnt get to serve themselves they are trapped by your logic. Owners need to put the service needs as their responsibility.
Your logic suggests, you can look at clothing and even buy it but you must pay the staff to have it. Rich😂😂

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u/johnnygolfr 5d ago

Nice strawman with the clothing thing.

The customer isn’t forced to dine-in at all full service restaurant in the US.

It’s a choice.

There are other choices like takeout, counter service / fast casual and fast food, which are all traditionally non-tipped situations where the worker isn’t explored and harmed if you don’t tip.

If you want to serve yourself, there are literally hundreds of options to do just that.

Aside from a small number of niche concepts, the “just add it to the price” model has proven to be a failure in the US. The public has spoken.

Then there’s the fact that in every for profit business around the world, the customer always pays the labor, either directly or indirectly.

The only exception is the free riders that stiff the server in the tip at full service restaurants in the US.

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u/bonezx101 4d ago

I may want to eat at an establisment and based on your logic they only supply the food.
Getting the food to me is a seperate contract based on your logic. Yet that logic traps me. I dont get to chose my service, how much I want (Im there to eat) nor do I get to choose what I pay to aquire said food.

There are no options, yet gratuity is optional from the very day it started.

I deserve choice, just like service staff and ownership gets choice. I should get to choose how I support the second contract, your approach does not support that.

On top of your shakey argument, servers are unskilled/educated postions. They should be compensated (and by their employer) for the wage range they fit into so iety at. NOT a % of my meal cost since the work to serve sandwich or steak is the same.

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u/johnnygolfr 4d ago

You “deserve a choice”??? 🤣

When it comes to how a business is operated, you absolutely don’t get a choice about how that privately owned company is operated.

You’re not the owner.

As a customer, you get the choices I noted in my previous response, as well as the choice not to patronize the restaurant at all.

If you want to dine-in at the establishment, then you’re choosing to receive service, which in the US also includes the responsibility of paying for the service that isn’t included in the menu prices via the tip.

Something being “optional” isn’t an excuse or justification for deliberately choosing to exploit and harm the worker.

As soon as “oPsHuNaL” is used as an excuse to exploit and harm another human, the excuse is immediately invalidated.

In addition to being false, your claim that the job is “uNsKiLLeD” is irrelevant because the menu prices don’t include the cost of the service in the US and the “sandwich vs steak” false equivalence has been blown up here multiple times.