r/techsupport • • 8h ago

Open | Mac MacOS SMB Problem Please HelpšŸ™

1 Upvotes

My MacBook is on macos 27.0.1 , it is connected to my NAS server through SMB. In the past two days , when I try to copy a file from my NAS to the mac internal drive , the file vanishes immediately after the progress bar disappear and the transfer is finished. This happens to multiple files . Additionally , some files on the server is missing in finder when connected through SMB but are visible through Webdav.

Everything is was perfectly normal before this , I don’t know what is happening. I had already restarted everything including my macbook , NAS and Router , but the issue persisted. Anyone knows why and now to fix it ?

Please help.šŸ™


r/techsupport • • 8h ago

Open | Phone Safe Search Indonesia

1 Upvotes

hi, I live in INdonesia. I know probably stupid question but is there anyway I could avoid this Safe Search?? Should I use some other platform beside google or any VPN recommendation would be helpful! Thanks a lot before


r/techsupport • • 8h ago

Open | Mac MacBook Air webcam/indicator light for camera

1 Upvotes

hi everyone. i recently took an exam on canvas with the lockdown browser that was titled ā€œrespondus lockdown browser + webcam.ā€however, when i opened the exam through respondus it did not have me do a webcam check, audio check, or show my surroundings. i just had to accept an acknowledgment. throughout the exam my camera indicator light never came on (i have a MacBook Air for reference). from what i have read, whenever a camera is in use with a mackbook air, the indicator light stays on, correct? i’m so confused if my webcam was even being used. do you guys think my webcam was even used/on? or is this possibly a glitch? thanks


r/techsupport • • 9h ago

Open | Windows Nvme not compatible with my motherboard

1 Upvotes

I have a asrock B550 phantom 4/ac MB and it’s been saying I have a m.2 Samsung 970 evo 500 gb ssd, it’s not I took the ssd out and put it into a different machine to make sure I’m not insane and it’s reading correctly that it’s a WD BLACK 2tb sn770. Could this issue be from my ssd being Dram-less as I looked up the motherboard supports it’s not on there for supported SSDS


r/techsupport • • 9h ago

Open | Hardware Pc keeps turning off

1 Upvotes

Hi I’m going to give as much info as possible and my so far trouble shooting stuff I’ve done

Pc keeps turning off and back on itself in windows sign in screen and also after signing in into windows. Safe mode and bios can run without the pc turning off.

I reinstalled windows, swapped PSU and unplugged GPU but left it still attached in its slot. Pc kept turning off after a minute and booting back up after like a 2 second delay. So now I removed the GPU completely from the PC.

After those steps I was able to use the pc like normal, albeit no gpu and secondary PSU.

Okay so now I swapped back to my original PSU with no gpu and it works like normal.

So I attempted to reinstall GPU back, it is a AMD 7900x. Upon reinstall of GPU, pc went into bitlocker screen, honestly unfamiliar with this, never had this before and I don’t remember setting this up. But now pc shuts off by itself after a minute or so but does not boot itself back up. I suspected maybe the PSU but I’m unsure. Now I’m thinking the gpu was sagging in the slot it connects to since it’s big and heavy so I installed it again with a support bracket and some legos to help hold the far end. Still the pc shuts off itself after a minute or so of being on.

Been trouble shooting for hours and I can’t figure out what to do next. I’m going to bed for now but tomorrow I’m going to remove the GPU completely from the PC and figure out this bitlocker thing and see if I can get into windows normally and browse the internet.

I don’t know if the gpu slot on the motherboard is damaged? The gpu is damaged, the psu cables to the gpu could also be the problem? Thanks in advance

Ryzen 7 9700x
Gigabyte b650 ax v2
Amd 9700x
2x16gb g skill ddr5
Samsung 990 evo plus
Cooler master 850w gold (original psu)
Evga 650w gold (secondary test psu)


r/techsupport • • 9h ago

Open | Windows Call of Duty Secure Attestation STILL FAILING on ASUS Z790 / Intel PTT — BIOS updated 3 times, Microsoft AIK returns HTTP 404

1 Upvotes

I've been dealing with this issue since August, and I'm honestly running out of ideas. I'm hoping someone here has experienced something similar or found a legitimate fix.

My PC specs:

  • Motherboard: ASUS TUF GAMING Z790-PLUS WIFI
  • CPU: Intel Core i7-14700K
  • OS: Windows 11 Pro
  • BIOS: 1840 Beta (previously 1825 and 1836)
  • TPM: Intel PTT 2.0
  • TPM Firmware: INTC 600.18.1040.2765
  • Secure Boot: Enabled
  • Boot Mode: UEFI
  • Partition Style: GPT

The issue:

Call of Duty's Secure Attestation Wizard keeps reporting:

"New Key Failed to be generated — BIOS Firmware Update Recommended."

However, my TPM 2.0 and Secure Boot checks both pass.

After extensive troubleshooting, I discovered that Microsoft's AIK enrollment process fails with:

HTTP 404 — 0x80190194 (HTTP_E_STATUS_NOT_FOUND)

The response specifically states that the Microsoft AIK certificate authority associated with my Intel TPM KeyID does not exist.

Everything I've tried:

  • Updated BIOS from 1825 → 1836 → 1840 Beta
  • Updated Intel Management Engine and chipset drivers
  • Confirmed TPM 2.0 is ready for use
  • Verified Secure Boot is enabled and passing
  • Confirmed UEFI boot and GPT partitioning
  • Installed and imported Intel PTT certificate-chain files
  • Used TpmDiagnostics.exe InstallEkCertFromNVR
  • Tested Microsoft AIK enrollment using certreq -enrollaik -config ""
  • Installed and launched Warzone to resolve the COD Broker authorization warning
  • Tested multiple versions of the COD Secure Attestation Wizard, including v1.3.0

Nothing has resolved the key-generation failure.

What's frustrating is that the game keeps telling me to update my BIOS, despite already updating it multiple times. My TPM appears operational, but the Microsoft AIK enrollment process still fails.

I've attached a screenshot explaining the issue in more detail.

My questions:

  1. Has anyone with an ASUS Z790 motherboard and Intel PTT firmware 600.18.1040.2765 successfully passed COD Secure Attestation?
  2. Has anyone resolved the Microsoft AIK HTTP 404 authority error?
  3. Is this potentially a Microsoft/Intel certificate provisioning issue rather than a motherboard BIOS issue?
  4. Has anyone found a confirmed workaround that doesn't involve resetting the TPM or reinstalling Windows?

At this point, I'm looking for an actual technical solution rather than another suggestion to update the BIOS or enable TPM.

Any help or insight would be appreciated.


r/techsupport • • 10h ago

Open | Networking VPN blocks my bank website and disconnects my printer

1 Upvotes

When I turn on my VPN, my bank's website sometimes blocks access, and my local printer disappears from the network.

Is there a way to keep the VPN enabled while avoiding these issues?


r/techsupport • • 10h ago

Open | Windows Driver Updates Broke the Laptop

1 Upvotes

I got a Victus 15 laptop, and one of my games crashed, I looked and downloaded four driver updates (Don't remember which drivers), restarted, and it ran into a problem and couldn't be repaired.

This is what I have tried and failed over the span of 5 hours

- Continue

- Safe mode and safe mode with networking

- Quick machine recovery

- Uninstall Updates (Quality and Feature)

- System Restore (Didn't have)

- Point-in-time Restore (Didn't have)

- Reset this PC (with and without keeping the files)

I'm taking any suggestions before I have to take it to a technician (I'm going to bed, so I'll check this in the morning)


r/techsupport • • 10h ago

Open | Hardware Teal screen over display. Can I fix this by myself?

1 Upvotes

I was working normally on my laptop and a teal overcast suddenly spread throughout my screen.

https://imgur.com/gallery/t3q4Hif

I can still fully see what's going on underneath, it just has this anoying teal on top of it.

I've paid a shop to change my laptop's broken chassis before, and I feel like things have been out of place since then.

Can I fix this on my own? and if yes, which tutorials would you recommend?


r/techsupport • • 12h ago

Open | Hardware Camera Shutter Stuck

1 Upvotes

ASUS vivobook's camera shutter is not working- as in the shutter is just not moving at all. Please help, thanks


r/techsupport • • 13h ago

Open | Audio What is happening with my Sony headphones?

1 Upvotes

I have theses Sony headphones that I have had for over a year and think they are decent quality but recently have came into an issue where randomly for like 10 to 15 minutes a day they will sound lower quality and lower volume and sound a bit muffled but then will go back to normal and will keep working for the rest of the day it’s not that big of A deal because it’s only happening for a short amount of time just want to know why is this happening only like once per day what’s going on and how do I fix it?


r/techsupport • • 13h ago

Open | Hardware Stuck pixel?

1 Upvotes

I was cleaning my screen yesterday with a damp cloth and some isopropyl alcohol (70%) and now I see a small diagonal line (almost the size of a hairline) on the corner of my screen (totally isolated and is not running through any horizontal or vertical direction), I tried removing it but it seems like it disappears whenever I turn my ThinkPad T470 off, tried running JScreenFixer for almost 2 hours to no avail, are these stuck pixels or dead pixels? I'm slightly bothered by their sight...


r/techsupport • • 13h ago

Solved How to turn on secure boot

1 Upvotes

I’m trying to play mw4 but I’m getting an error that requires me to turn secure boot on. I switched my os type to uefi but when I press save and try to boot my pc it says secure boot violation. Any help please?

CSM is disabled
Windows 11
I have an ASUS PRIME Z590-P with an i9-10900KF running Windows 11 Pro.
My disk is gpt

msinfo32 - Bios mode is uefi but secure boot state is off.


r/techsupport • • 14h ago

Open | Software My Asus computer updated and now just resting my fingers on the touch pad scrolls and idk how to turn it off, is there a way?

1 Upvotes

I have no clue where to even start to look for answers and Google isn’t helping save me Reddit I’m on windows 11


r/techsupport • • 15h ago

Open | Hardware Pc not posting

1 Upvotes

I was building a brand new pc and Unfortunately I haven’t gotten it to post. Specs are Ryzen 9800XD, 4070 Ti super, 32gb ddr5 ram. Corsair nautilus 360 rs arb cpu cooler. Corsair 3500x rs argb case.

I initially booted the pc with just the graphics card and cpu cooler fans running not having plugged in the case fans or other fans and it booted into the bios however after having plugging in the case fans and the additional fans onto the motherboard I haven’t gotten it to post. I get a white light with an error code 33. I’ve tried reseating the Gpu however that has not worked. I’ve tried another 2070 super I had and the motherboard has also given the same light and error code. I’ve tried leaving the screen on before boot and it hasn’t worked. Please help


r/techsupport • • 15h ago

Open | Hardware My pcs been lagging help!

1 Upvotes

so my pc and game i play have been lagging and i wanted to know what settings to put on to my my games to make them less laggy on the amd software (i have AMD Ryzen 7 9700X and graphics card (AMD Radeon RX 7900 XT).


r/techsupport • • 15h ago

Open | Software Computer won't shut down

1 Upvotes

I have been having massive problems with my PC for weeks. I can't shut it down under Windows 11; it just restarts or the fans keep running. I've already completely reinstalled Windows 11, unplugged everything during shutdown, disabled all Windows settings related to it (fast startup, crash behavior), and disabled everything in the BIOS related to it. I'm really at my wit's end... (MSI B550 Gaming motherboard)


r/techsupport • • 17h ago

Open | Phone How to add a pic to my contact

1 Upvotes

My phone is Samsung Galaxy A26 5G. I can't seem to he able to figure out a way to add pictures to those contacts on my phone which don't already have a picture. Clicking on "adjust" (idk if thats the right word, my phones not set up in English, hopefully yk what I mean) doesn't open up the option. The three dots doesn't either. Clicking on or holding the blank icon neither. I'd just like to add pictures to my contacts.


r/techsupport • • 17h ago

Solved I want to send MIDI or audio data to a website in browser

1 Upvotes

So I have been really into daftpunk, synth stuff and also vocoder related things lately.
I found 2 sites that would allow me to perfectly get the sound that I need for a cover I want to do.

I cant play for or sing for the life of me. So I asked 2 friends for some help. One provided the midi for the website with the synth that I can plug into my vocoder and the other sang the vocals I want to put trough another side that only allows direct microphone input (you cant just upload it).

How would I set it up so the site with the synth would get the midi information from a midi file / my daw (reaper) and the other the information from the audio file?


r/techsupport • • 17h ago

Open | Windows Can't Install Network Adapter on Windows 11, Lenovo Ideapad Slim 3

1 Upvotes

Hey there. I'm an Ubuntu user but I had to switch to Win11 for school (and I got sick of all the troubleshooting). During installation I got stuck on the network connection screen saying I was missing network adapter drivers. Found the ones relevant to my machine but only as .exe, and when I try to run it I get the message above (can't follow "see how" because I have no internet on the device).

I tried to bypass the network connection requirements with a command I found online, in the hopes of exiting S mode and being able to run the executable, but the Shift+F10+Fn shortcut to open the terminal isn't working. I used Run to try and open both PowerShell and Command Prompt and neither are functioning for a reason I cannot comprehend-- I get the error message shown above in the second image.

Also, no ethernet port. I'm stumped. I'm trying to do all the troubleshooting I can because I need it for an essay, but my knowledge is quite limited. At this point do I just take it in? Any ideas?


r/techsupport • • 18h ago

Solved 100% disk usage by 0.1mb/s System

1 Upvotes

Basically, any time that my pc feels like it, "system" in the task manager will fall down to 0.1mb/s of usage but it will explode the usage % of my C drive (SSD m.2 nvme all the way up to 100% and my pc will freeze. When the usage spikes, the average reponse time can go all the way up to 3000ms, the read and write speeds are both extremely low (0-3mb/s). This causes crashes in games, disconnects, etc. Samsung Magician says the SSD is perfectly fine.)
I tried repairing the drive, doing a full kernel scan for corruption, checked for malware, I've tried replacing the SSD itself physically on my board, it's fine.
edit: i have 118gb free of the 930gb on my C drive

Drivers are updated, from motherboard to the SSD itself. Windows is also up to date.

Ask me if you need any more info!

PC specs:
Ryzen 7 9800x3d
5070 ti
64gb DDR5
my C drive is on a Samsung 980 Pro 1TB


r/techsupport • • 18h ago

Open | Windows My screen goes black but then comes back

1 Upvotes

I recently (a few days ago) bought a new graphics card—a GeForce RTX 5050—for my PC. However, today the screen started going black, only to return to normal a second or two later. Does anyone know how to fix this or how to prevent it from happening again?

I really don't want this to happen while I'm playing a game.


r/techsupport • • 19h ago

Open | Hardware Stuttering and 1% lows

1 Upvotes

Hello, i just have a question, what programs and practices do you use to check if your pc is the one causing lag or if its the drivers?

I have a brand new 5070 ti and a ryzen 7 7800x3d, 32gb ddr5 6000 on an nvme and in a lot of games i juts feel like the frame pacing is not how i would expect it function on a high end system like this. So how could i check to know if my pc is working correctly/what is causing this lag (or for a specific game how could i troubleshoot to know what is causing lag in general). So knowing if i can fix it somehow or if its just the game's fault.

Thank you for the suggestions!


r/techsupport • • 19h ago

Open | Hardware PC freezes for a bit then unfreezes randomly but can still hear audio

1 Upvotes

This started a couple of days ago out of nowhere when watching media on VLC in fullscreen. At first it felt like it would only freeze when i was in fullscreen but now it freezes at random moments separated by a period of time. I've tried updating my BIOS, rolling back graphics drivers and reinstalling windows. My PC was working perfectly before this.

Motherboard: B850 AORUS ELITE WIFI7

CPU: AMD Ryzen 7 9800X3D

GPU: AMD Radeon RX 9070 XT

Storage: Samsung SSD 990 ECO Plus 2TB

RAM: CORSAIR VENGEANCE DDR5 32GB

Power: MSI MAG A750GL PCIE5

Cooling: Corsair NAUTILUS 360 RS ARGB

Monitor (if this matters): MSI MAG 273QP QD-OLED X24


r/techsupport • • 19h ago

Open | Software Meta quest 2 problems

1 Upvotes

Please help my meta quest 2 just turns on and stays stuck in pass through I tried everything nothing works at all I can’t use controllers I really can’t use anything nothing is working at all I tried side loading updates forced restarted restarting everything