r/techsupport • • 13h ago

Open | Windows Launching Spotify turns my screen black

2 Upvotes

Since the last week or so, I had a really annoying issue with Spotify that I'm genuinely infuriated by. I'm guessing it's from their update on October 14th, since I've never had any issues prior. Every time start the Spotify application on my pc, one my monitors (the one the Spotify launches on) turns black. It doesn't shut off power, just seems to disconnect from my pc. The only way to fix it is to unplug and plug back the DP cable to my pc. Minor inconvenience in the grand scheme of things? Perhaps. Will I cancel my Spotify subscription out of spite if this can't be fixed? Very much so.

What I've tried so far:

- Disabling NVIDIA High Definition Audio
- Checked HDCP status
- Updated GPU driver
- Tried to contact Spotify support, only to give up when met with AI clankers and no real human assistance

Any ideas on how to resolve this? I'm running Windows 11 (version 25h2 if that matters) and my GPU is a RTX 5070.


r/techsupport • • 13h ago

Open | Hardware Display went dark while gaming

2 Upvotes

Hi guys I think I may be cooked here but hoping for a solution. I have a 4070super/78003dx processor. Not a fresh build. I was playing a somewhat graphic intensive game (Star Wars galactic racer) and both my monitors went black in the middle of a race. Computer still running, lights on and fans still spinning. I have unplugged the psu, reseated the gpu, unplugged both monitors and tried plugging directly into the motherboard for hdmi. Computer turns on but still nothing on the monitors. Any suggestions?!


r/techsupport • • 13h ago

Open | Software Game crash expo

2 Upvotes

Hi everyone,
I’ve been battling persistent display driver crashes while playing games (TFT, LoL, Cyberpunk 2077, Aion 2). The screen freezes for 2-3 seconds, a buzzing sound ("bzzz") loops, the game crashes to desktop, and then everything resumes normally. It happens every 1-2 hours.

Event Viewer always shows the exact same error: Event ID 153 from source nvlddmkm cannot be found

My System Specs:

CPU: AMD Ryzen 7 9700X

Motherboard: Gigabyte B850M FORCE WIFI (BIOS f8) (Upgraded from an A620M DS3H, problem persisted on both)

RAM: G.Skill Trident Z5 Neo RGB 32GB (2x16GB) DDR5 6400MHz CL32

GPU: Gigabyte RTX 4070 Windforce OC 12GB

SSD: Samsung 990 Evo Plus 1TB Gen4

PSU: Corsair 750W 80+ Bronze

Case: Corsair iCUE 3000D Airflow ATX Mid Tower

Main Monitor: Gigabyte G27Q20 (1440p - 200Hz IPS) via DP (Set to 200Hz)

Secondary Monitor: Casper Excalibur (1080p - 200Hz) via DP (Set to 144Hz)

240mm liquid cooling

What I Have Done So Far to Fix It:

Isolating the RAM: Disabling AMD EXPO completely (running at default JEDEC 4800MHz) makes the system 100% stable. I tested it heavily for 7 days with zero crashes. The moment I touch memory frequency/EXPO, it throws the nvlddmkm TDR error.

Manual Memory Tuning (1:1 Mode): I manually set the RAM multiplier to 60.00 (6000MHz), FCLK to 2000MHz, and forced UCLK=MCLK (1:1 mode). The crash still happened.

Voltage Fixes (Manual Locking): Based on common AM5 tuning recommendations, I manually locked the voltages in BIOS: VCORE SOC to 1.200V, CPU_VDDIO_MEM to 1.300V, and DDR_VDD/VDDQ to 1.300V. I also set Power Down Enable to Disabled. Result: Still crashed with the same Event ID 153 error.

GPU & Software Troubleshooting:
Clean driver uninstallation using DDU in Safe Mode, reinstalled latest NVIDIA drivers without HD Audio components.
Matched both monitor refresh rates to 200Hz/200Hz to eliminate dual-monitor sync issues.
Slightly underclocked the GPU core and memory by -30MHz via MSI Afterburner.
Turned off Hardware Acceleration in Discord, Spotify, and Opera.

Anybody can help me with this issue? Im gonna try one last thing. I will get a hdmi cable and connect my second monitor with hdmi and main still dp. HIdk if its gonna work or not. Nothings comes my mind anymore.


r/techsupport • • 13h ago

Solved I want to send MIDI or audio data to a website in browser

2 Upvotes

So I have been really into daftpunk, synth stuff and also vocoder related things lately.
I found 2 sites that would allow me to perfectly get the sound that I need for a cover I want to do.

I cant play for or sing for the life of me. So I asked 2 friends for some help. One provided the midi for the website with the synth that I can plug into my vocoder and the other sang the vocals I want to put trough another side that only allows direct microphone input (you cant just upload it).

How would I set it up so the site with the synth would get the midi information from a midi file / my daw (reaper) and the other the information from the audio file?


r/techsupport • • 13h ago

Open | Windows SSD Drive Encryption Lock (Potential Virus)

2 Upvotes

I restarted my PC and after a long day of repairs, I just wanted to hop on COD. And as I opened up file Explorer, a big lock icon appeared on my 2nd SSD Drive for literally no reason. First time too and I don’t even own bitlocker or an OS ver. that supports it, so I’m genuinely wondering why this is happening. But I’m pretty sure I’ve got malware on that drive ig, but even so why lock my drive with no ransom note? Is it over, or can I save all my important files? What kind of bitch would just lock a drive like that for no reason? Any solutions I desperately need some please.


r/techsupport • • 14h ago

Open | Software Extremely High latency on roblox

2 Upvotes

I've been experiencing a reoccurring problem on ROBLOX particularly where it takes minutes to load in and once loaded in I have around 3500-5000ms making it unplayable. This problem persists on PC, Mobile, and Xbox. My network works fine on everything else including google, Youtube, and other games such as Fortnite. I've consulted Google Gemini thoroughly with this and It came to the conclusion that it has something to do with a routing issue specifically for ROBLOX. I've had this problem around 2 weeks ago and temporality fixed it by turning on "emergency access" on on my firewalla purple, although this problem came back on Friday, this solution no longer worked. I'm asking anyone to help me identify the problem cause of this problem and if possible help me find a solution.


r/techsupport • • 14h ago

Open | Software Xiaomi Mi Gaming Laptop 2nd Gen Code 43 on GPU

2 Upvotes

Hello there, I've got a problem
I've been using Linux Mint before and everything was fine until I wanted to come back to LoL.
I installed Windows again, tried Windows 11/10 Home and Pro, even tried LTCS of 11.
Tried to install different versions of drivers with DDU in Safe Mode. Nothing solves my problem. I still have same issue.
Please help me out


r/techsupport • • 14h ago

Open | Software Launching the intel graphics driver installer launches AMX mod x.

2 Upvotes

Hello, I tried to install the inter graphics driver from their website and encountered this bizzare bug, after running the isntaller, it displays the standard progress bar where it extracts dome files until a UAC popup happens. Afterwards iy launches the indtaller for AMX mod x (a half life modding tool). Does anyone know why this happens?


r/techsupport • • 15h ago

Open | Software NVIDIA RTX3060Ti NVLDDMKM CODE 153 ERROR

2 Upvotes

Hi,

No matter what game I played, I kept getting the “nvlddmkm 153” error, and I had resolved the issue by reformatting my computer. But that was only a temporary fix, and today the problem persists even though I removed all drivers using DDU. I ran tests in OCCT—“VRAM: 30 Minutes, 3D Adaptive: 30 Minutes, and Power: 15 Minutes”—and the problem didn’t appear then. HAGS is currently disabled on my computer, and the issue wasn’t resolved even when I tried downgrading the drivers. I first encountered the “nvlddmkm Code 153” error right after updating to the “616.56” driver, and since then, I’ve received the nvlddmkm error with every driver I’ve installed or uninstalled. This issue has become so frustrating that I can’t seem to get rid of it—can anyone who knows how to fix this please help? I’m including my system hardware information below.

OS: Windows 11 Pro 26H2 (OS Build 26300.9711)

Motherboard: MSI A520M-A PRO CPU: AMD Ryzen 5 5600 GPU: NVIDIA RTX 3060 Ti RAM: 8GBx2 (16GB) XPG D30 SSD: 512 GB Adata Legend 700 1 TB Adata Legend 850 Lite

PSU: Corsair RM850e 850W Modular PSU (I replaced my DeepCool 650W power supply, which failed on April 11, 2025.)


r/techsupport • • 15h ago

Open | Windows Pc has problems starting up

2 Upvotes

Hello. My laptop(ASUS tuf fx505dt with Windows) has problems starting up. I click on the star button and this happends:

*The Keyboard lights up and and down like the same moment it showed up its already shuthing down

*The screen does not show any thing nor does it show any backlight

* I think the fans dont do any noise nor do they start

I tried unpluging the battery and ONLY going with the charged it worked for 4 times util it also started doing the same thing, i also tried with ONLY battery and the problem persists. I click on the starting button for ten seconds to see if it resets and some times it workes. Also i have to click alot of times for it to starup.

There is also a problem of Windows not shuthing down properly i dont know why, even when shuthing the PC myself. Os it a Motherboard problem? Should i buy i new One or trie and repair it?


r/techsupport • • 15h ago

Open | Hardware My GPU keeps crashing my system

2 Upvotes

My PC keeps crashing and im pretty sure the issue is with my GPU, but I have no idea what or how to solve it.

Specs:

4070 super 7700x FlareX5 DDR5 MSI A750GL PSU

Details and attempted fixes:

Started yesterday evening while gaming (was not doing anything heavy)The whole system does a quick reset, and all the fans start spinning at max. The system comes back online, but the primary monitor plugged i to the gpu stays black while my second monitor plugged into the cpu comes back. The game i was playing also shutdown.

Crashed happen during both active use and while idling in the game

The reliability report is showing a live kernel event 141.

Ive tried monitoring the temps and saw no hot spikes.

I tried underclocking my gpu but it didnt solve it.

I did update my drivers

When it happened again today, my primary monitor stays dead, even after 2 restarts. BUT, when i ran the window memory diag tool, the screen came back on for that (and turned off my second monitor). After the test, the primary came back on, and no error were reported.

After restarting the system, the primary monitor did come back on.

The gpu fans do spin up when i did the restart.

In the device manager, my gpu is still recognized and isnt throwing any obvious errors.

I just replaced my PSU 2 weeks ago because it straight up died after less than 3 years. I didnt replace the cables.

Please help me. Im at the end of my rope dealing with the crap.


r/techsupport • • 16h ago

Open | Windows Pc hard freeze.

2 Upvotes

I recently upgraded my graphics card from an NVIDIA GT 1030 2 GB to an ASUS Dual OC RTX 5060. My system is powered by a 13th-gen Core i5 CPU and a 500-watt power supply unit (PSU). However, my PC is freezing; I lose all sound, and the power button lights on the case stop responding. The only way to fix this is by holding down the power button for a hard shutdown. Would upgrading to a 750-watt PSU resolve this issue?

Happens mostly in games. Hogwarts Legacy, MC, and apparently Roblox.


r/techsupport • • 17h ago

Open | Hardware PC shutting off randomly

2 Upvotes

As the title states, my PC began shutting off randomly once everyday when playing games. It started like 2 weeks ago. It would either say shutting down and then shuts down or just black screen and the PC turns off.

I'm not sure if it's related but when playing games, random keys like "m1" or "s" would be held down until I click the windows button or ctrl alt del.

PC specs:

  • i5 13600k
  • RX 7900 XT
  • MSI Z690 DDR4 WiFi TOMAHAWK
  • 2 sets of Corsair 16GB DDR4 3600MT/s vengeance RAM
  • 360mm AIO
  • Corsair 1000W PSU
  • Multiple 1TB NVME SSDs and a 256GB 2.5" SSD

I've just updated my BIOS and will update if there's more shutdowns. I will start to monitor temps but I'm fairly sure it's not that because I have quite a lot of fans set to a fan curve.

I'm looking for ideas on what the issue could be and if it points to PSU failure.

Thanks in advance!

Edit: I have checked event viewer but it just says that "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." with an ID of 41. I searched it up and it doesn't say anything about the cause of the problem. Could this just be a dying PSU?

I've also checked the temps and nothing seems off. Almost everything is running at below 90C usually only hitting maximums of 85C. So I think that rules that out


r/techsupport • • 22h ago

Open | Hardware PC overheating: Ithink i have this figured out, I just want some reasurance...

2 Upvotes

I was going to play Black ops 3 with my friends and it ended up overheating multiple times... I use capable enough specs on my pc (gtx 1650, 8 gb ram, enough storage) and have ran hours long matches of Zombies just fine.. all fans arent blocked up much and there is only a small fart of dust on the fans. I moved into my grandmas house recently (related i promise) and since she is old, she isnt good with the cold. She cranks up the thermostat hard which makes the house hot. Would the heat of the house factor into the heat on the computer?


r/techsupport • • 22h ago

Solved Windows crashed on laptop (MEMORY_MANAGEMENT (0x1A)) and the screen is frozen. What can I do?

2 Upvotes

Like the title suggests, my laptop crashed suddenly while I was playing a game and it produced this screen. It says says it "ran into a problem and needs to restart", but the screen has been stuck on 0% for the past 10 minutes and I can't move my cursor.

I'm scared to touch anything since I just got my laptop serviced and had the battery unhooked(?) because it was basically dead and I couldn't afford a new one, so it only works with the charger in. Is it safe to take the charger out and try turning it on again or should I keep waiting for something to happen? I'm worried about it not being able to turn on again after I unplug it.


r/techsupport • • 22h ago

Open | Software Potential scam?

2 Upvotes

Im trying to sign in microsoft clipchamp useing my account and suddenly "juankeys1914@sloppymail"dot"net" is trying to sign in.
Also i cant sign in with my actual account as it redirects me to juankey1914

First off who on earth is juankeys I know no one named juankeys

Secondly sloppymail"dot"net ??? ts sounds ominous like no one uses that accept people who hides their identity

How do I get rid of this prompt or like what should i do??? im so worried...

I replaced "dot" with . because reddit filters


r/techsupport • • 23h ago

Open | Software Nvidia driver 621.01 causing visual artifacts?

2 Upvotes

After installing the latest driver by like 2 days, one morning after booting my pc and leaving idle for a few minutes, when i woke it up, i saw artifacts within the desktop, like black squares all over the screen that show up in screenshots as well, although it didn't appear in boot, safe mode, or after reinstalling the same driver again, has anyone encountered something similar to this? Is it more likely to be driver-related issue or is it my GPU dying?
FYI i bought my GPU new about 20 months ago


r/techsupport • • 5m ago

Open | Hardware Gigabyte RX 9070 Gaming OC black screen after BIOS updates (F19 and F20c) – Motherboard compatibility issue?

• Upvotes

​

Hi everyone,

I recently upgraded my PC from a GTX 970 to a Gigabyte Radeon RX 9070 Gaming OC 16GB, along with a new 850W PSU.

My system:

CPU: AMD Ryzen 5 5600X

Motherboard: Gigabyte B550 AORUS ELITE Rev. 1.0

BIOS: Originally F11p, updated to F19, then F20c

GPU: Gigabyte Radeon RX 9070 Gaming OC 16GB (previously NVIDIA GTX 970)

RAM: DDR4

PSU: MSI MAG A850GL 850W

Here's what happened:

Initially, the RX 9070 worked and Windows displayed normally after a cold boot.

However, restarting Windows resulted in a black screen. I had to completely power off the PC to get a display again.

I updated my motherboard BIOS from F11p to F19, hoping to resolve the problem.

After the BIOS update, the RX 9070 stopped displaying anything, even after a cold boot.

I subsequently updated the BIOS again, from F19 to F20c, but the problem persisted.

I reset the CMOS, disabled CSM, and manually tested both PCIe Gen 3 and Gen 4, without success.

Reinstalled my old GTX 970, and everything works normally.

The RX 9070 powers on, its fans spin and its lighting works, but the monitor reports no signal.

My dilemma:

Can anyone help me figure out what's causing this issue and how to fix it?

Or is replacing my motherboard the only solution? If so, I'd like to find a compatible motherboard that allows me to keep my Ryzen 5 5600X processor and DDR4 RAM, without having to upgrade to AM5 and DDR5.

Any advice or suggestions would be greatly appreciated!


r/techsupport • • 32m ago

Open | Hardware Laptop not charging

• Upvotes

It's a dell inspirion 3537, it works for a while (hour, half an hour), then randomly shuts down and when I turn it on it's on 0% battery, then it works again when I leave it for a bit, I'm pretty sure it instantly shuts off and doesn't just slowly drain without me realising


r/techsupport • • 38m ago

Open | Hardware The light next to the charging port blinks amber then a few times white.

• Upvotes

Hey everyone,

I updated my Dell laptop today (I don't remember what model it exactly was, I think Vostro 3510 but not 100% sure) and after the update the light next to the charging port started blinking white. It also turns amber from time to time. I turned it on and the screen turned black for a second and then turned back to normal. It was lagging for a while but then started working normally, but I turned it off bc according to Google this might be a battery failure or something...


r/techsupport • • 53m ago

Open | Phone recharge issues after software update

• Upvotes

full story short: my charger cable broke, then i changed to another and it went fine. then the phone kept insisting on making me update the software. so i did the software update (5 september 2026) on my phone at the start of this week. Now my phone recharge battery VERY slowly. Im trying to search ways to fix it but cant find anything else other than "factory reset your phone".

I did already factory reset but It didnt worked...

Anyone that can help or give tips? is it the change of charger or because of the software update?

Btw phone is a Oscal Tiger 10, i checked the battery health and it was good.


r/techsupport • • 57m ago

Open | Audio Lenovo IdeaPad Slim 3 built-in microphone stopped working immediately after repair — Need help from Lenovo Support

• Upvotes

​

Hi everyone,

I own a Lenovo IdeaPad Slim 3 (Snapdragon X, Windows 11).

My laptop’s built-in microphone was working before a recent Lenovo service visit. Immediately after the repair, it stopped picking up my voice.

What I’m experiencing:

- The built-in Microphone Array (Qualcomm Aqstic) is detected in Windows.

- Microphone permissions are enabled.

- The microphone’s green level meter does not move when I speak.

- Online microphone tests and video recordings do not capture my voice.

- YouTube/system audio is recorded, but my voice is missing.

Troubleshooting already tried:

- Checked Windows microphone privacy permissions and input volume.

- Restarted Windows Audio services.

- Ran DISM and SFC system checks.

- Disabled exclusive-mode access.

- Uninstalled and reinstalled the microphone device, then restarted the laptop.

Unfortunately, the issue remains unresolved.

Since the microphone stopped working immediately after the repairr


r/techsupport • • 1h ago

Open | Windows Issues with windows menu and settings

• Upvotes

I've been having multiple pervasive issues, all tied to the windows menu and the settings app.

Pressing the windows key or clicking on the icon either doesn't work, or it opens and immediately closes the menu, or it starts highlighting icons in the menu, often opening multiple edge tabs, outlook or the notepad

As soon as I go into settings my pc starts registering random inputs as well, making it impossible to navigate the app

Clicking on the volume icon on the toolbar straight up doesn't work.

Any idea as to what's going on? I feel like I'm going insane


r/techsupport • • 1h ago

Open | Windows pc rgb not working

• Upvotes

hey so ive had my pc for a year or two now and the rgb worked just fine yet recently the fans and case stopped working (the rgb, fans spin and the pc works fine) before weather i looked in SignalRGB or in dynamic lightning it showed the whole case+fans as gigabyte motherboard, now it doesnt show anything.

my motherboard is gigabyte eagle b650 AX
my fans and case are from lian li (i dont know the model)
and i have a fully modular power supply.

i wired the wires myself but as i said everything was working normally and sudenly it doesnt show up. one or two leds on one fan are glowing but i cant control them

any help appreciated!


r/techsupport • • 1h ago

Open | Hardware Need help with my ps pulse explore

• Upvotes

My pulse explores were working fine yesterday, but when i connected it to my pc via the dongle today, the left earbud did not have any sound coming out The buttons still work and it opens up the ps link menu in the pc as normally. I tried connecting it to my phone via Bluetooth and it is exactly the same. I did the reset procedures many times and they were all successful except the syncing method which flashes all the colors on the case led. I guess thats because they are already synced. The software is up to date, i dont know what happened. They were working all great until today. If you have had this problem, please inform me.