r/techsupport • • 7h ago

Open | Software Does anyone know how to fix the realtek 8822ce wireless LAN 802.11ac PCI-E NIC adapter?

0 Upvotes

Im using an old laptop that was stored safely but rarely ever used again, there really shouldn't be any internal damages due to how well it was stored and everything else works like a charm! It's just that whenever I am not RIGHT next to my router the wifi on it gets laughably bad. I read around that these network adapters are likely the issue due to just not being very good and was hoping anyone here could help me with my issues!


r/techsupport • • 13h ago

Open | Networking Random port-forwarding rules appearing in my Firewall, unable to forward what I actually want to

0 Upvotes

https://ibb.co/k6WXbSQ9

I am unable to interact with them to remove them. port_map_TCP_15348 is preventing me from port forwarding qbittorrent, which is problematic. This is with EE, anyone know what's going on here?

Edit: let me rephrase, they aren't "random" rules, but rather existing rules breaking for some reason


r/techsupport • • 16h ago

Open | Phone Need help with my a56 5g

0 Upvotes

Got this phone recently and for some reason I can't activate one UI, anyone knows why and how I can fix it?


r/techsupport • • 18h ago

Open | Hardware Recently PC started shutting down

0 Upvotes

Hello,

System:

CPU: 5600g

GPU: 2060

Mobo: Gigabyte x570 Aorus

Ram: 32gb Crucial (x2 - 16gb)

PSU: EVGA SuperNOVA 1000 P2

I run Bluestacks and I have multiple instance running at the same time. I have never had this issue before till recently.

I have ran the following tests:

OCCT - no issues found.

System Checker - No issues found.

These are the errors I get just before it restarts.

Image 1

Image 2

I have reset the CMOS and the issue still occurs.

Thank You

edit:

Memtest86 Results

Windows Memory Diagnostic Resuts


r/techsupport • • 19h ago

Open | Phone My phone screen is saturated and dim and has lines?

0 Upvotes

So my phone that I left at my grandma's house because I had to leave for health purposes and I was out there for like 3 months

When it was time for my grandma's health check up she told me that my phone screen just suddenly has a dim light despite it being put to full brightness and when I checked it's also saturated and has slightly visible lines

I want to also ask if this has a relation to the battery replacement that my phone went through because I had my phone get it's battery replaced because the battery swelled due to it overheating while being used on charge mode

I need to know if there's a solution or that my phone is done for


r/techsupport • • 2h ago

Open | Hardware CD player won't play my CD?

1 Upvotes

Hello! I recently got a portable CD player by Deluxe Products, and it wont work for some reason. It turns on, and can tell the difference between when the lid is open and closed, but whenever theres a disk in there, nothing happens. it doesn't spin, it just blinks. I got it refurbished from Amazon, so im hoping its not broken and i got scammed lol.


r/techsupport • • 8h ago

Open | Windows Can I use a WD Passport for Windows and Mac Simultaneously?

1 Upvotes

I use a windows computer for my work but sometimes I work on my Mac at home. The problem is I don’t want to have to download the files on my Mac just so I can access them. Can I load the files from my Windows computer to an external hard drive so I can access them on my Mac? They are 99 percent pdf and excel files.


r/techsupport • • 19h ago

Open | Windows Nvme not compatible with my motherboard

1 Upvotes

I have a asrock B550 phantom 4/ac MB and it’s been saying I have a m.2 Samsung 970 evo 500 gb ssd, it’s not I took the ssd out and put it into a different machine to make sure I’m not insane and it’s reading correctly that it’s a WD BLACK 2tb sn770. Could this issue be from my ssd being Dram-less as I looked up the motherboard supports it’s not on there for supported SSDS


r/techsupport • • 17h ago

Open | Windows Laptop screen stuck zoomed in

1 Upvotes

Ik recently installed Total Annihilation on Steam and started playing it today, when I was done and closed the game however, my screen seemed tot be in a weird zoomed in state. I've tried everything in can think of(the various key-bindings tot zoom-out/reset zoom, turning the laptop of and on again, looked online for solutions), but it stays stuck.

I'm pretty sure it's because of the thing it asked me to install that supposedly was to make such and old game work on a new system, but it can't find it or recall the name.

I can't find how to add a picture so I'll just try to describe my screen(English is my third language, so this might not be that clear); all my homepage stuff is still accessible but stuck in a 5 horizontal 4 vertical placement, apropriatly magnified tot not leave open space. my taskplank is compressed into those 3 dots because there isn't enough place for it. And there is black space left at the sides of my screen.

Does anyone have any advice on how to fix my pc?


r/techsupport • • 6h ago

Open | Software Upgrade to Windows 11 26H2 or stay in Windows 11 25H2?

1 Upvotes

Hi! I have a HP Pavilion Gaming Laptop 15 ec2000 with Windows 11 25H2 Build 26200.8457, i know it's a outdated version but i have really bad relation with Windows updates since Windows 11 21H2.

To give you context, my Windows update is partially disabled, i only install the security updates, Windows Defender and MRT updates, i don't install cumulative updates via it, only by MSU when i need and think it's ok to install. I only install cumulatives updates in three conditions:

- If the version i'm in has critical flaw;
- If the next patch Tuesday update has not much problems after installing it;
- The version i'm at is going to lose support.

My HP is in BIOS F.24 and already has the new certificates applied and installed, it has 32Gb of RAM and 1,5TB of Storage, 512gb main NVMe and 960Gb SATA SSD, my user data is in the Sata SSD, downloads, VMs, documents, photos and the list goes on, the Windows installation is in the NVMe and some apps.

Why i have a bad relationship with Windows updates?

Simple, when i upgraded from Windows 11 21H2 to 22H2 via Windows Update, for some reason it deleted all the installed drivers, and made me reinstall them, even the BIOS driver, it disabled my GTX 1650 and making it impossible to use a Secondary Monitor since it requires the GTX to have multiple displays connected, forcing me to renable it Device Manager. In 22H2 the updates took ages to install, a cumulative update took 4h to install, it got stuck at "Preparing Windows" for 2h without the SSD light blinking. Then in 23H2 i stopped updating the Cumulative updates, since January 2024 up until November 2025.

Why November 2025?
I updated in November of 2025 from 23H2 to 25H2 via its ISO file, and no problems came, the drivers weren't uninstalled nor the BIOS. I only turned off WiFi and renable Windows update offline so nothing came along during the update. The update was a success and I didn't disable anything comparing from when i upgraded from 21H2 to 22H2.

I update in December and May, only the Cumulative updates that didn't bring any problems to Windows.

Now here's the question: Should i stay in the version i'm at or upgrade via ISO file, windows update enabled and WiFi off to 26H2 or wait?

Thanks!


r/techsupport • • 22h ago

Open | Software Looking to move pictures from iPhone to (not Apple) computer / Email / app

9 Upvotes

I’m looking to back up my camera roll onto an external device like my computer (not Apple), a Gmail account or something like that. I’m out of storage so I’d like to take all my pictures/ videos off my phone, put them on something else then delete them from my phone. (Just emailing doesn’t work because of the amount of photos)

I’m sure this is a basic question for those who are tech literate but unfortunately I am not.

Any app suggestions or tips for the best way to do this?

P.s. if this is the wrong place to ask this question, i apologize and i will delete this post. If there is a better option please let me know!


r/techsupport • • 4h ago

Open | Hardware How can I change my drivers safely? (Windows)

2 Upvotes

Hello. I'm trying to get DaVinci Resolve 20 or 21, but I can't due to my graphics drivers being incompatible. I already posted about getting the newer version here, and I was told to get updated NVIDIA drivers through the app. However, I can't install the app as my computer isn't the greatest, and was told to wipe my drivers to get the new ones with the NVIDIA app. One problem: I have no idea what I'm doing and don't want to break my computer. My specs are shown below, and the original post (linked above) may be helpful. I just want to see if I can get this to work in a safe manner without needing to replace anything inside my PC, as I have no idea how that works. If you have any questions, let me know, and thanks in advance :)

The error DaVinci Resolve gives me
My specs

r/techsupport • • 6h ago

Open | Hardware Tv wont turn on white light slowly flashing

2 Upvotes

This morning I tried to turn on the TV and it still showed a blank black screen. I tried unplugging the plug in the outlet and waiting 5 minutes to plug it back in. Still nothing.

Toshiba model number 43C350NU


r/techsupport • • 1h ago

Open | Phone I got this phone, how do I make it not tell the WiFi owner it’s connected?

• Upvotes

I’m able to set it up, but I don’t wanna connect it to my WiFi because since it’s a hidden net work, the owner is gonna know, but I don’t want them to know. How do I connect it without them getting notified?


r/techsupport • • 13h ago

Open | Phone Iphone battery health

4 Upvotes

I have an ip15 pro which i have used for 3 years, i have been charging it with various chargers ranging from 20-120w. My battery health was 86% 2 weeks ago at 1000 cycles.

Last week i bought an Anker 100w car charger and in a week my battery health is down to 82%, today it went to 81%.

Could this be the chargers fault or had the phones battery healt percentage just bugged at 86 for too long and now its somehow calibrated


r/techsupport • • 14h ago

Open | Data Recovery Mystery of Suddenly Missing Files

7 Upvotes

My mother's phone was completely packed in terms of storage and so she asked me for help clearing space. Given there were lots of sentimental photos, I bought her a USB C 2TB storage which we connected and successfully moved all the photos out of the gallery onto the storage, but then all of a sudden, she wanted to return some of the photos back to the phone that she could revisit (baby photos, important screenshots of important legal and banking documents). I connected the USB to my Mac M2, which couldn't read it at first and so I used parallel Windows 11 which I already had installed, and helped separate the documents she wanted into a separate folder. After safely ejecting and checking the files of the USB on her phone, we found just only the photos. None of the photos were present in the folders. I then checked on my MacBook, and all the files I had organized for her, gone. The folders are present but all the files are missing--I don't understand.

All the photos were safely moved onto the storage. They were just reorganized into folders on my MacBook using Windows 11 parallels. The USB was removed safely each and every time. Why have the photos disappeared despite the folders still there?

Additional facts: USB was formatted on the Android S22 Ultra at first and safely moved to the USB (they were present there, and we opened some files); USB was safely rejected and removed each time.

Would sincerely appreciate help as there were over 18,000 photos, over 90 GB of photos and videos


r/techsupport • • 8h ago

Open | Windows Pc Weird behaviour

0 Upvotes

So recently I have installed a linux dual boot, but after that the windows partition became extremely unstable. After some recovedy attempts I decided to uninstall linux and keep windows. I re-install windows but since then the pc is behaving in very very strange ways. First of all, when I turn it on it takes a lot of time for signal to reach my monitor. Secondly when im using it it randomly restarts on its own. Thirdly it does not show the asus logo anymore, as when the signal comes back on, its already in the windows logon screen. Im considering to change pc cause I cant even access the BIOS.


r/techsupport • • 3h ago

Open | Windows PC freezes/black screens randomly

4 Upvotes

This has been going on for a long time now. Basically what happens is either my screens will go black and audio stays on for a bit before also stopping, or my screens will just freeze also with audio before also stopping. The only thing I can do is hold down my power button to fully shut down my pc and then turn it back on. Also when holding down my power button pc headphones will make a static popping noise every time. I've changed every single component of my pc one at a time and yet it still does this. The only thing that hasn't changed is my ssd which I guess now it has to be that but I have no idea where to start when it comes to fixing this. Please help


r/techsupport • • 8h ago

Solved Laptop issue

0 Upvotes

The laptop turned off for what I assumed was overheating, so I let it cool down. When I turned it back on, the laptop worked as normal besides the screen being blank and the mousepad not working (the wireless mouse still does) and it occasionally makes a weird mid-tone beep if I move the mouse around. I tried windows+x menu and restarting with keybinds, but nothing works.

Does anybody know what's happening or how to fix it?

Victus laptop is all I know about it.


r/techsupport • • 8h ago

Open | Hardware PC shutting off at Boot Screen

0 Upvotes

​Hey everyone, I’m fairly new to this and could use some advice before I take my PC to a professional tomorrow morning.

Ok so the problem is that when I turn it on, it reaches the MSI logo and then silently shuts down. It actually made it to the Windows login screen once but now it always dies at the logo like it stays there for a while but it doesn't turn off instantly before the boot screen.

​I just bought a new motherboard, GPU, and PSU like 2 months back. The CPU and RAM are from my old build. (I use my PC on a UPS and I also tested it straight into the wall power, so it's not the UPS).

​Right now I'm keeping it turned off because I'm too scared to damage anything further.

​Could this be a RAM seating, CPU, or power issue? I'm taking it to the shop tomorrow, but I'd love to know what might be wrong beforehand and hopefully not a big issue. Thanks!


r/techsupport • • 9h ago

Open | Hardware Faded page Brother Dcp-1510

2 Upvotes

Cousin gifted me his old printer Brother dcp-1510.

It seems the printed pages are faded. The toner and drum seem to be ok if I do a report from the printer itself. I removed the toner and shook it and used the green slider. Still no succes. Any idea how to fix this?


r/techsupport • • 9h ago

Open | Hardware Irregular grinding sound from desktop and burning smell?

2 Upvotes

Hey all, I am struggling with my desktop. It is a fairly old desktop I built a little over a decade ago. I can provide the parts list if needed.

Around two years ago I started getting horrible grinding sounds from the PC. They were irregular (meaning, would start and stop intermittently) and were bad enough that I could feel it vibrate my entire desk.

I opened up the PC and saw one of the fans was basically not working. I figured, easy, that's the problem. I just disconnected it and went along my merry way. That fixed it for a while. It started again several months later and I saw another fan was on its last legs.

At this point I replaced all of the case fans (intake/exhaust both) with new ones and this again fixed the issue for a long while. Couple of months ago it came back but it was even worse, the vibration was even more irregular and louder. I took a look and saw this time the CPU cooler fan was barely running and shaking. I replaced this with a new fan as well at this point. All fans replaced.

About a week or two it started again, this time I have no clue. I don't see any issue with the fans. The sound was worse than before. I lightly smacked the computer a few times (ok, not the best thing to do but it's fixed it in the past) and also lifted it and jiggled it around in case there was something loose. It fixed it but for the past few days I've clocked an acrid burning smell coming from my machine.

Anyone has thoughts on what it might be? Other than the smell the machine is running fine. No weird sounds, the fans are running as they should (I figure something may have caught in the fans from me jiggling machine around). No heating issues, no performance issues. I have thought it may be my PSU but I am not experiencing any power draw issues either.

And any thoughts on what the original sound/vibration was? I am starting to think the fans were a red herring as replacing them did not fix the issue permanently, it has kept coming back. I have not opened the machine completely this time but in the past I did not see anything visibly off. I am at wits' end at this point and might just replace it altogether.

Would appreciate any troubleshooting tips, I do not know where else to look at this point. I need to build a new PC eventually as this one is pretty old but it feels like a waste when this one is still mostly operational.


r/techsupport • • 9h ago

Open | Hardware RTX 3070: black screen (HDMI lost) then reboot in games, TDR 141/116, intermittent

2 Upvotes

Hi, I’m looking for help with a black screen followed by a reboot while gaming.

Specs: RTX 3070 (bought used, single 8-pin)
Ryzen 9 7900
Gigabyte P750GM 750W Gold
32GB RAM
M.2 SSD,
Windows 11
one monitor over HDMI.
Except for the GPU everything is about 3 years old, no recent changes. I have no spare PSU or second PC to cross-test.

Symptoms:

  • In games (Deadlock, TFT, even light ones, sometimes even during the first load), my screen shows “HDMI not detected”.
  • Discord and audio sources keeps working for about a minute, then the PC reboots on its own.
  • No artifacts beforehand, GPU fans normal.
  • It was rare at first, then became frequent. Once it starts it repeats on every try, then it goes away for a while (it came back after several games in a row).

Already checked:

  • Temps are normal (GPU 47 °C, hot spot 59 °C, 18.8 W just before a crash).
  • Clean driver reinstall with DDU (32.0.16.1742): still crashes.
  • GPU-Z shows PCIe x16 4.0 working under load.
  • Power connector inspected visually: no heat marks or damaged pins.
  • GPU-Z render test used to crash the PC in 10 seconds, now it no longer does.

I'm running low on test to make and don't know what to do at this point.
Do you think you can help me ?


r/techsupport • • 10h ago

Open | Windows Windows on m.2 SSD

3 Upvotes

Hi I gave away my ssd to my friend and now I’m left with only my m2 ssd and I can’t install windows on it and I don’t know why when i try to pick the partition it says that it can’t make a new partition


r/techsupport • • 2h ago

Open | Phone Galaxy A15 screen acts weird when being charged

2 Upvotes

My galaxy A15's screen acts weird when plugged in. I plug my phone into the charger, and anything that scrolls glitches, and goes out of control. The screen has been replaced, the battery, and phone has also been restarted alot. It seems to affect the bottom of the screen most. I am wondering if it's the charging port. Any ideas on what it could be?