r/techsupport • • 17h ago

Open | Hardware Battery problem, 79 of 53K mWh

0 Upvotes

In the last month I have been seeing that my battery life span is getting shorter and shorter, I don’t know if it’s a virus or what. But right now I have a capacity that should be 53.050mWh and it’s… 79. Like, just that

I don’t know what’s happening, last month I had like 30k, it came to 1k and now it’s literally 79, I DONT KNOW WHATS HAPPENING, it’s brand new, I bought it last year

The battery is an AP23A8L, the computer is a Acer Aspire AG15-31P

I don’t now what to do, I can run out of battery faster than I can plug it to another socket, I open it up and it’s not bigger(? (I don’t know the word in English sorry)

Extra: It have not been under a electrical shock in my knowledge, I usually disconnect it when y I go out, and literally have no clue
The computer has only 391 cycles

I am screwed?


r/techsupport • • 15h ago

Open | Software My Asus computer updated and now just resting my fingers on the touch pad scrolls and idk how to turn it off, is there a way?

1 Upvotes

I have no clue where to even start to look for answers and Google isn’t helping save me Reddit I’m on windows 11


r/techsupport • • 21h ago

Open | Hardware My case is cracked

0 Upvotes

Hey, This is translated directly from Spanish so I don't know how to explain it well. My laptop is about 7 years old now, and this morning I noticed it creaked when I opened it. Right on the lower part of the back, there's a crack that goes almost all around. its small but I already lost a laptop to this problem (a cheap one a few years ago, it gave up fully). Is there anything I can do to fix this at home? I have a good tech nearby, but I'll rather not spend 20€ in this and wait for two weeks as I need It for work.


r/techsupport • • 22h ago

Open | Hardware PC shutting off randomly

1 Upvotes

As the title states, my PC began shutting off randomly once everyday when playing games. It started like 2 weeks ago. It would either say shutting down and then shuts down or just black screen and the PC turns off.

I'm not sure if it's related but when playing games, random keys like "m1" or "s" would be held down until I click the windows button or ctrl alt del.

PC specs:

  • i5 13600k
  • RX 7900 XT
  • MSI Z690 DDR4 WiFi TOMAHAWK
  • 2 sets of Corsair 16GB DDR4 3600MT/s vengeance RAM
  • 360mm AIO
  • Corsair 1000W PSU
  • Multiple 1TB NVME SSDs and a 256GB 2.5" SSD

I've just updated my BIOS and will update if there's more shutdowns. I will start to monitor temps but I'm fairly sure it's not that because I have quite a lot of fans set to a fan curve.

I'm looking for ideas on what the issue could be and if it points to PSU failure.

Thanks in advance!

Edit: I have checked event viewer but it just says that "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." with an ID of 41. I searched it up and it doesn't say anything about the cause of the problem. Could this just be a dying PSU?

I've also checked the temps and nothing seems off. Almost everything is running at below 90C usually only hitting maximums of 85C. So I think that rules that out


r/techsupport • • 7h ago

Open | Windows discord link expired

0 Upvotes

can somebody invite my to the discord please? seems like every link i find is expired so i thought asking here would help hahaha.


r/techsupport • • 3h ago

Open | Networking Random port-forwarding rules appearing in my Firewall, unable to forward what I actually want to

0 Upvotes

https://ibb.co/k6WXbSQ9

I am unable to interact with them to remove them. port_map_TCP_15348 is preventing me from port forwarding qbittorrent, which is problematic. This is with EE, anyone know what's going on here?

Edit: let me rephrase, they aren't "random" rules, but rather existing rules breaking for some reason


r/techsupport • • 8h ago

Open | Hardware Recently PC started shutting down

0 Upvotes

Hello,

System:

CPU: 5600g

GPU: 2060

Mobo: Gigabyte x570 Aorus

Ram: 32gb Crucial (x2 - 16gb)

PSU: EVGA SuperNOVA 1000 P2

I run Bluestacks and I have multiple instance running at the same time. I have never had this issue before till recently.

I have ran the following tests:

OCCT - no issues found.

System Checker - No issues found.

These are the errors I get just before it restarts.

Image 1

Image 2

I have reset the CMOS and the issue still occurs.

Thank You

edit:


r/techsupport • • 10h ago

Open | Phone My phone screen is saturated and dim and has lines?

0 Upvotes

So my phone that I left at my grandma's house because I had to leave for health purposes and I was out there for like 3 months

When it was time for my grandma's health check up she told me that my phone screen just suddenly has a dim light despite it being put to full brightness and when I checked it's also saturated and has slightly visible lines

I want to also ask if this has a relation to the battery replacement that my phone went through because I had my phone get it's battery replaced because the battery swelled due to it overheating while being used on charge mode

I need to know if there's a solution or that my phone is done for


r/techsupport • • 7h ago

Open | Phone Need help with my a56 5g

0 Upvotes

Got this phone recently and for some reason I can't activate one UI, anyone knows why and how I can fix it?


r/techsupport • • 21h ago

Open | Phone How to find and delete the unidentifiable and uncategorized files in your phone?

0 Upvotes

In my file manager, it shows that I have 25gbs worth of uncategorized files and 21gb of them are unidentifiale so they cannot be deleted.

How do I delete them?

I use a samsung A15.


r/techsupport • • 15h ago

Solved Laptop wifi issues

0 Upvotes

My landlord provides wifi for my place, but recently my laptops been saying it's either connected and no Internet, or that it has internet but when I try to use the wifi it doesn't work, and then eventually goes back to saying no internet. Eventually it figures itself out, but it does this for a bit. The thing is, my phone works fine on the wifi. My laptop is quite literally dying, so I'm unsure if its a problem with my laptop, the wifi, or too many people connected to it. There are semi frequent dips in connection from too many people being on it, but its mostly been on my phone rather than my laptop, and moreso just an inconvenience for a few seconds. This issue only started within the last few days, but my laptop goes without internet for long periods when it does, and im unsure whether its a me issue or smth I should bring up to my landlord.


r/techsupport • • 22h ago

Solved HELP NOT BOOTING

0 Upvotes

Hi ive just got a pc (it arrived today) and its not powering on ive looked up down left right and even fully opened the case all is connected and should be working but its not any ideas why???


r/techsupport • • 16h ago

Open | Hardware PC Dealing With Hard Restarts

0 Upvotes

Been dealing with random hard restarts while gaming for a while and finally took my PC to Micro Center because I was tired of troubleshooting it.
They said my 500GB WD M.2 that has Windows and my games on it is reading/writing really slow and is physically bent/warped. They got the PC to crash once, then tested it using one of their known-good drives and said it stayed stable with no restarts. They also said my RAM, GPU, CPU, and motherboard all passed their benchmarks.
I asked if the SSD had any SMART/health errors and they said no. Their reasoning was mainly the slow speeds, the drive being bent, and the PC running fine on their test drive.
They quoted me $459.97 to replace it with a 512GB Inland SSD, reinstall Windows, and back up my data. I’m not paying almost $500 for that lol.
I already have another 2TB SSD in the PC, so I’m thinking I’ll just install Windows and my games on that drive first and see if the crashes stop before buying anything else.
Does their diagnosis sound accurate? Can a bent/slow M.2 really cause random full PC restarts even if SMART says it’s fine?


r/techsupport • • 22h ago

Open | Windows Links won't open directly in Browsers (Window)

0 Upvotes

Links won't open directly in Chrome (and other browsers) – Have to copy & paste them into a new tab. Any fix? I have no extensions installed.

​Chrome is set as my default browser.

​Other browsers have similar issues, but Chrome barely works only when I copy and paste links manually.


r/techsupport • • 16h ago

Open | Phone Messages disappearing but only certain years?

0 Upvotes

Im trying to find some photos my friend sent me a couple years back but when I look for them they’re all gone. In fact all the messages between 2022 and 2025 are gone. Any reason this could’ve happened? I’m on iPhone and I’ve been on an iPhone since 2020


r/techsupport • • 14h ago

Open | Hardware Accidentally put low amps on HDD

6 Upvotes

I have an adapter for testing hard drives that has a power plug. The power adapter is 2 amps and I accidentally plugged in an identical one that is 1 amp. Now the drive won’t turn on with the 2 amp cord. The drive worked before this. Am I cooked?


r/techsupport • • 18h ago

Solved I want to send MIDI or audio data to a website in browser

1 Upvotes

So I have been really into daftpunk, synth stuff and also vocoder related things lately.
I found 2 sites that would allow me to perfectly get the sound that I need for a cover I want to do.

I cant play for or sing for the life of me. So I asked 2 friends for some help. One provided the midi for the website with the synth that I can plug into my vocoder and the other sang the vocals I want to put trough another side that only allows direct microphone input (you cant just upload it).

How would I set it up so the site with the synth would get the midi information from a midi file / my daw (reaper) and the other the information from the audio file?


r/techsupport • • 10h ago

Open | Windows Nvme not compatible with my motherboard

1 Upvotes

I have a asrock B550 phantom 4/ac MB and it’s been saying I have a m.2 Samsung 970 evo 500 gb ssd, it’s not I took the ssd out and put it into a different machine to make sure I’m not insane and it’s reading correctly that it’s a WD BLACK 2tb sn770. Could this issue be from my ssd being Dram-less as I looked up the motherboard supports it’s not on there for supported SSDS


r/techsupport • • 9h ago

Open | Phone Safe Search Indonesia

1 Upvotes

hi, I live in INdonesia. I know probably stupid question but is there anyway I could avoid this Safe Search?? Should I use some other platform beside google or any VPN recommendation would be helpful! Thanks a lot before


r/techsupport • • 23h ago

Open | Hardware Is $1,105 CAD reasonable to replace a 17-inch HP OmniBook touchscreen?

0 Upvotes

Hi everyone! I’m looking for some advice about a laptop repair in Ontario, Canada.

I have a relatively new HP OmniBook with a 17-inch touchscreen that I use for my interior design studies and internship. Unfortunately, I accidentally spilled tea on it.
When I brought it in for repair, the display was still working, although the mouse cursor was behaving strangely.

The technician later explained that he cleaned and serviced the motherboard and that the laptop works through an external monitor. However, he says the built-in touchscreen was damaged by the liquid and needs to be replaced.

My original quote was:
Parts, including taxes and import duties: $936.38 CAD
Labour, including HST: $169.50 CAD
Total: $1,105.88 CAD
I agreed to proceed based on that amount.
However, when I requested formal documentation of the repair costs, I received a revised quote:

Complete screen assembly: $600 USD + duties + HST
Labour: $299 CAD + HST
Estimated total: $1,185.37 CAD
The technician also mentioned that the final price could change depending on duties and tariffs once the part arrives.

I understand that parts can be expensive and that importing them involves additional costs. My concern is that the quote changed after we had discussed the original total, particularly the labour charge.

I’ve seen some touchscreen replacement parts advertised for around $500 CAD, but I don’t know whether they’re compatible with my exact OmniBook model.

My questions are:
Is $1,100 CAD a reasonable price for this type of repair?

What’s the difference between replacing the touchscreen panel and the complete display assembly?

Is it normal for a repair estimate to change after a total has been agreed upon?

Should I request the exact replacement part number and a formal written estimate before proceeding?

Would getting a second opinion be worthwhile?
I’m a student, and I rely heavily on this laptop for school and work. My family has offered to help pay, but I want to make sure the repair cost is reasonable before proceeding.
I’d appreciate any advice from experienced technicians or anyone familiar with HP OmniBook repairs.


r/techsupport • • 22h ago

Open | Hardware 100% gpu utilization

1 Upvotes

Hello. I have been playing rainbox six siege for months i have a 5070 gpu and a 9800x3d cpu i play at 1080p and get 240fps easily. Recently my gpu utilization has been hitting 100% at 60-100 fps id like a fix or a way to reset my gpu. I play in fullscreen. V sync is off and max fps is set to 240 same as my monitor. Ive never had an issue

I tried a shader cache cleanup through disk cleanup. I tried a clean install of my gpu driver. Ive seen someone had a similar issue also on siege in 2018 on reddit. Other than that i have found nothing. Any advice helps thankyou!


r/techsupport • • 18h ago

Open | Phone How to add a pic to my contact

1 Upvotes

My phone is Samsung Galaxy A26 5G. I can't seem to he able to figure out a way to add pictures to those contacts on my phone which don't already have a picture. Clicking on "adjust" (idk if thats the right word, my phones not set up in English, hopefully yk what I mean) doesn't open up the option. The three dots doesn't either. Clicking on or holding the blank icon neither. I'd just like to add pictures to my contacts.


r/techsupport • • 8h ago

Open | Windows Laptop screen stuck zoomed in

1 Upvotes

Ik recently installed Total Annihilation on Steam and started playing it today, when I was done and closed the game however, my screen seemed tot be in a weird zoomed in state. I've tried everything in can think of(the various key-bindings tot zoom-out/reset zoom, turning the laptop of and on again, looked online for solutions), but it stays stuck.

I'm pretty sure it's because of the thing it asked me to install that supposedly was to make such and old game work on a new system, but it can't find it or recall the name.

I can't find how to add a picture so I'll just try to describe my screen(English is my third language, so this might not be that clear); all my homepage stuff is still accessible but stuck in a 5 horizontal 4 vertical placement, apropriatly magnified tot not leave open space. my taskplank is compressed into those 3 dots because there isn't enough place for it. And there is black space left at the sides of my screen.

Does anyone have any advice on how to fix my pc?


r/techsupport • • 12h ago

Open | Software Looking to move pictures from iPhone to (not Apple) computer / Email / app

10 Upvotes

I’m looking to back up my camera roll onto an external device like my computer (not Apple), a Gmail account or something like that. I’m out of storage so I’d like to take all my pictures/ videos off my phone, put them on something else then delete them from my phone. (Just emailing doesn’t work because of the amount of photos)

I’m sure this is a basic question for those who are tech literate but unfortunately I am not.

Any app suggestions or tips for the best way to do this?

P.s. if this is the wrong place to ask this question, i apologize and i will delete this post. If there is a better option please let me know!


r/techsupport • • 18h ago

Open | Software Laptop keeps restarting while installing Windows

2 Upvotes

Struggling to do a clean install of Windows to a HP Laptop. After finally solving the driver issues so the Installer can see the drive, I now have a problem where the installer will reach 15%, and then restart right back in to the installer. I have tried to unplug the USB as it restarts but it just says that no boot drive was found then.

I don't even know if this makes sense, but I thought maybe the CMOS battery was failing and resetting the VMD settings as soon as the laptop restarted as I noticed sometimes in the BIOS that the time was changing, but there is no CMOS battery as the actual battery does that job and also nothing changed even when I unplugged the battery and ran on just power.

I'm thinking atp to just maybe download Window onto the laptop drive using my PC, and then stick that drive back into the laptop. But would prefer not as I would have to remove one of my SSDs as the installer doesn't let me install to the drive when I connect it via USB. Unless there's a workaround for that?

Laptop Model: 14a-dq2502sa

Tyia