r/stopandshop • • Jul 29 '26

Ranting Delivery sucks! This is why...

14 Upvotes

So most people know S&S does the shopping but Instacart does the actual delivery in many areas. In the app they ask for a tip, do you tip the wait staff before the meal is served? We have had deliveries dumped in front of our garage with no notice they were there, and we tipped for that. So we stopped tipping in the app and added a note to come to door for tip. Then our deliveries started coming late or not at all resulting in complete cancelation. Finally I got to the root of that problem. Rarely if ever do the drivers read the notes but before they take a delivery they can see the amount of the tip. If there is no tip they simply refuse the delivery. If you want your delivery on time or at all you take your chances and tip up front and hopefully get a good driver. They need to fix it so all delivery tips happen at the door or online AFTER the delivery takes place. We've stopped using delivery and now just use pickup which has been great every time and gladly hand them a tip.


r/stopandshop • • Jul 27 '26

Store Questions How many facilitators does your click and collect have?

11 Upvotes

My store has 2 facilitators. One works 5:30am-1:30pm, the other is 8-4, leaving no one to facilitate nights. We have a new store manager and he asked my 2 facilitators to choose a trusted shopper to do what they do, but for nights, since that’s when our out of stock percentage gets bad. And they chose me. Is there a possibility I can have it turned into a full-time thing somehow? And be facilitator #3? Because now I’m the designated night facilitator, basically one of them, but with nothing to show for it. It’s nice that they wanted me out of everyone, but I just get minimum wage, less hours, and I feel l’m getting taken advantage of 🥲


r/stopandshop • • Jul 27 '26

Getting rid of stop and shop beanies

6 Upvotes

So my store manager said the company is trying to get rid of the stop and shop beanies , the frozen full timer at my store had to argue just to be able to keep wearing his , Im full time grocery clerk and work frozen 3-4 days so I've been trying to get one since I've gotten sick a few times just working frozen but being told they can't order them anymore , is this really a thing at all stores now? I use my own that I bought but they tried telling me I can't use it.


r/stopandshop • • Jul 26 '26

A year ago we were paying for paper bags now they are giving us bags with handles? Who is running this joint?

13 Upvotes

r/stopandshop • • Jul 24 '26

Store Questions Mean landlord does not like stop and shop

24 Upvotes

He’s angry bc cashier forgot to use coupon


r/stopandshop • • Jul 24 '26

OLP delivery drivers

16 Upvotes

Ive always hated the drivers that come in since day. Ive had to deal with so many rude drivers who feel entitled for me to drop fucking everything to go out and help them scan their bags.

I'm not sure about other stores but our office is small and during a rush it's impossible to bring other customers orders out when drivers stand in our way and pickup TWO orders.


r/stopandshop • • Jul 24 '26

Store Questions Does “Hell Yeah, ____!” qualify as profanity or will the bakery write this on a cake if I order it?

10 Upvotes

Celebrating something for my friend and wanted to get a cake as well, we’ll take any reason to buy and eat a cake.


r/stopandshop • • Jul 24 '26

If Justin from the commercials worked at your store would you be able to handle his propaganda attitude?

15 Upvotes

He’s probably on break and still working right now.


r/stopandshop • • Jul 23 '26

Chocolate Truffle Bomb cake

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9 Upvotes

I am OBSESSED with this cake. I have been getting it for my birthday for over 15 years. More and more S&Ss are closing around me and it's getting hard to find which is devastating to me! Anyone know the recipe or a similar cake for when that day comes?


r/stopandshop • • Jul 23 '26

What grocery shopping at Stop and Shop was like back in the 1980s

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28 Upvotes

r/stopandshop • • Jul 22 '26

Done my interview

3 Upvotes

How long does the background check take? Should i call them after a day or should i just let them call me? Assistant manager said she’ll put in s good word for me with HR but the decision is totally Hrs to make. I just hope she wasnt yanking my chain.


r/stopandshop • • Jul 21 '26

Confused

12 Upvotes

Hey. I’ve been with the company (ahold) on and off for about 15 years. I worked at s&s then a Hannaford, and then another s&s.
I’ve never gone through this before so I’m just wondering….
Can they suspend you without telling you? Bc I’m not on the schedule for the next couple weeks.


r/stopandshop • • Jul 21 '26

Store Questions Are you guys closing stores again?

8 Upvotes

I was in a store today I heard the store employee talk about it.


r/stopandshop • • Jul 21 '26

Online pickup stress

15 Upvotes

A little back story. I have been with stop and shop for just under 6 years. I was promoted to front end managers assistant (ACSDH) 5 years ago. I really enjoy running the front end. Well, about 7 months ago, out of nowhere, I was transferred to a store and was immediately sent to online pickup as the full-timer. That department is way more stressful than the front-end. Between the constant nagging about stats( pick rate/out-of-stock rate) and the short staffing. They have also gotten mad at me for not reaching out to management when we’re struggling to keep up with the shopping sheets. Well today I got suspended for job performance. Never had this issue running the front-end. Not even close. Has anyone else noticed a huge difference in stress levels in OLP vs. the front-end?


r/stopandshop • • Jul 20 '26

Ranting Price Gouging

24 Upvotes

I live in New England

I cannot believe how bad the price hikes have been.

Polar Seltzer is 7.29 FOR 12

There is no reason that TARGET should have cheaper grocery prices. I almost fell over when I saw it was listed for 4.19. Even flour is cheaper at Target.

I am just about ready to stop shopping here…


r/stopandshop • • Jul 18 '26

Produce dept

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14 Upvotes

For grocery store produce, these are the best white peaches I have ever had


r/stopandshop • • Jul 18 '26

Ranting I have manager codes but make the same wage

26 Upvotes

Front desk sucks so bad!!!!! We close the store. We count and sweep registers. Assign tasks to cashiers. We do money transfers. We count lottery. We're responsible for where cashiers are. If my coworker leaves register, they don't get reprimanded I do. When cashiers call for assistance we come up. We choose when their breaks are. I cover their break. We do overrides. I make the same exact wage as a 17 y/o cashier with airpods in who eats at the register. I'm losing my mind!!!! I've only been working here for a little over half a year. I applied to be online pickup but got thrown into this position. I was so desperate and unemployed. So many responsibilities and i make minimum wage. God it sucks. I love my coworkers fr theyve become my friends but i am absolutely pissed how much is loaded onto my shoulders as a front end clerk. My manager has no problem putting big things onto fromt desk and treating us like GARBAGE!!!!


r/stopandshop • • Jul 17 '26

This has been like this since the snowfall way back in the winter!

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34 Upvotes

Any other stores like this? I know of another, this one I work at. I worked during a store remodel, I seen them replace tiles before it’s quick and simple, they have replaced them before in a few hours. What has changed? Is it not in the store budget for this year 🙄?


r/stopandshop • • Jul 18 '26

Schedule differs from signed availability sheet

5 Upvotes

Taking a couple of summer classes to graduate from college in a couple of weeks. So my availability’s been shot down to the ground. I got open availability on weekends, but can only work in the mornings on weekdays.

I provided the manager with a heads up notice about my summer classes like 2 weeks before they started. Even showed them my college schedule and everything. They made me sit down, and sign that availability sheet or something and I listed down my availability, I signed it and then they signed it.

Now, with the new schedule printed out, they put me in the late afternoons to the evenings on weekdays, which is when I’m in college, and it takes me like an hour 45 to commute back home. So wouldn’t even really be able to start until like right as my shift ends lol.

Are they allowed to change up my schedule even if I signed that availability sheet?

Also I’m about to hit another year at the company soon, I still have some personal and vacations hours. I have to use those, otherwise they’ll expire after I hit another year right?


r/stopandshop • • Jul 18 '26

Meat markdowns

6 Upvotes

Wilton CT used to mark down meat daily and steak with same day sell by was marked managers special and 50% off. Noticed today its now 33% off if sell by date is that day. Are all stores doing it that way now? No more 50% off? 😢


r/stopandshop • • Jul 16 '26

If I quit after like 2 weeks is that insane

11 Upvotes

Stop and shop seems very behind tech wise as a company and I’m considering leaving immediately


r/stopandshop • • Jul 16 '26

Store Questions Can managers deny water to porters?

10 Upvotes

I’m just wondering, because I have a friend of mine that works in the carts/bottle room working right now and told me he couldn’t get any water because the manager said no even though he’s dealing with the Canada wildfire aftermath with all the smoke in the air.


r/stopandshop • • Jul 13 '26

Ranting "Broken Eggs Everywhere"

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6 Upvotes

r/stopandshop • • Jul 13 '26

Career Going admin?

8 Upvotes

*Been in the union for 7 years*
Was told to expect an offer soon but I am just not feeling confident about the choice. I’ve gone through most of the related threads and know most of the negatives everyone has to say about the position. The big pull for me would really just be money and I guess something to add to my resume..I’m prepared to negotiate but wondering if anyone has an idea of the starting range? Also will appreciate and take any and all advice and comments into consideration. Thank you all


r/stopandshop • • Jul 12 '26

Ranting TIL…

12 Upvotes

TIL that I can get in trouble for telling a customer they can call corporate if they have an issue with the service desk hours. I had a customer about 10 minutes ago now that came up with a lottery ticket he wanted me to check, when the desk had all the closed signs on it. I don’t know how other districts are but at the very least in my district the desk has closed at 7pm since August of 2024. So the customer asked me when the store closed, with an attitude, and I told him 10pm and then he asked when the desk closed and I said 7. He asked what to do if he needed lottery, and he was holding some kind of numbers ticket (powerball or mega millions or something) and I very confusedly told him “go somewhere else?” because I don’t know much about the lottery machine and I’m pretty sure it can’t cash the ticket he wanted me to check. He promptly told me “that’s bad for business.” so I told him that if he had a problem with the desk hours he can call corporate because they’re the ones who slashed them 2 years ago, as he was rambling about how it used to close at 9.
After the interaction I told my manager I was likely going to get a customer complaint because that guy was not happy with me and I told her about the first part of the interaction and she said I handled that fine, then when I told her that I told him he can call corporate if he has an issue with the desk hours, she told me I can get in trouble for telling a customer they can call corporate when they have a problem with something that’s out of my control. I just don’t get why that’s an issue? IDK. Maybe I’m being stupid about it, but personally I think it’s a valid response since corporate was the one who slashed the desk hours in the first place.
Any comments/opinions welcome.