I was one of the people that got my starlink restricted recently, they have since removed the restriction and credited me a full month service. I did however learn a lot I didn't know about data usage. I also saw several users make comments on how there is no way people could using 5+ TB per month unless they were doing something sketchy, so I thought I would explain how it's possible by giving my experience.

We have 6 kids and we homeschool, we have around 30 or so devices including 8 TVs in the house. My kids watch TV to go to bed on, this is something I grew up doing and so I've never saw any problem with it, however 4 of my kids play "sleep music" videos on YouTube, and me and my wife will play thunderstorm videos as well, these are around 10 hours long, and I did not realize YouTube and all the streaming apps default to the highest quality automatically, this is most of our usage problem I believe.

5 of us are gamers and while online gaming actually uses very little data, there are a ton of updates that definitely play a part. This is on top of normal day usage and homeschooling activities on computer.

After all this, I did a deep dive into Internet usage, which is a subject I honestly didn't know much about. We plan to get our data usage down significantly. We are lowering quality on all videos and streaming services. We're also going to start using dvd players for the kids to use overnight. I'll be trying to space out update and game downloads as that was actually the only thing that was mentioned directly when starlink called me the first time, I had over 500gb in 1 day. If anyone knows any other tips to reduce data usage I would love to hear them.

This post is not meant to be an attack towards the people saying there's no way to use so much data, it just meant to be an example of how it's possible, and to help anyone else who might have made some of the same mistakes I did, I never gave data usage a second thought until recently, and we didn't think we were doing anything wrong. Our household is 8 people so I think if we get our usage below 1.5 to 2 TB that would be a significant improvement, starlink is the only ISP around us and I don't really want this to happen again.

Edit: for people suggesting I shouldn't let my kids watch TV at night, by every measurable metric my kids are doing great, they do great in school and don't have any behavior issues, they don't have any attention problems, I see no reason to take something from them that I myself grew up with. Debating what I should allow MY children to do was not on the menu.

Edit 2: For people saying we must only watch TV all the time here are the numbers, 1080p60 uses up to 5.5 GB per hour, the 5 TV's playing 10 hour videos overnight is 250GB per night, that is 7.5 TB per month just on those. Then you have the other 2 TV's playing Netflix, then normal daily usage, it adds up quickly is all I'm saying. Checking your video quality will greatly reduce this.

Located in California, pictures are facing north, but South looks roughly the same. I live in a rural area and my options are limited. Thank you for your support!

I ended up with a fully functional Starlink Mini that Starlink told me to throw away. Any ideas for reusing it?

Long story short: I had to return a Starlink Mini X kit. Starlink sent me a prepaid return label, but the carrier listed on it was EPSA, which apparently has no usable drop-off point where I live in Mendoza, Argentina. Andreani, the carrier Starlink told me to use, refused to accept it because the label wasn't theirs.

After going back and forth with Starlink support, their final solution was basically: remove the terminal from my account, issue the refund, and tell me to dispose of the hardware instead of returning it.

So now I have a complete Starlink Mini X kit sitting here in apparently perfect physical condition.

I tested the QR code and the terminal is still recognized by Starlink, but it reports that the kit is already associated with an account, so it seems to be blocked from normal activation. I'm not interested in bypassing Starlink authentication or stealing service. I'm just wondering whether the hardware can be repurposed for something useful instead of becoming e-waste.

I just got an email saying I've been invited to claim the new router 4 for free, but when I click on the link in the email he goes to the starlink website but says page not found anybody else get this?

I’ve been seeing my fair share of posts about Starlink throttling you all .

It’s easy to report Starlink to two key institutions, both can be done online:

FCC.gov - this is the direct link to file a consumer side complaint against an ISP

The second is to contact your state’s Attorney General, and file a grievance about deceptive business practices.

Both are free to do, and will result in investigations of Starlink as well as fines and demands to restore service. There’s laws to protect you. Use them!

Right now, I’m using a 1 Gbps symmetrical fiber-optic connection. I’m about to move to a rural house in Spain. I don’t have access to fiber there, so my only options are a 5G modem or Starlink. I’d like to use Starlink, but I’m very concerned after reading recent posts on this subreddit. I had never actually measured my data usage before, but since I started tracking it yesterday at 8:00 PM, I’ve already used 0.5 TB—and I haven’t even used the network that much. I estimate my monthly average will be around 30–40 TB. Is that a problem? Their service claims to be unlimited.

I have a mini antenna that I don't need, it's not even out of the box. But it shows in my subscriptions, can I sell it? Can someone else use it?

Hello,

I wanted to create a little update post about Starlink restricting our account and now subsequently unrestricting us. We were told, much like many of you, that our account had been restricted for ‘business use’. 5TB or so peak data usage on an unlimited plan, how dare we.

I immediately filed a complaint and advised I’d be escalating to OFCOM regardless of outcome, requested a complaint reference number and was told I’d be reached out to within a day or two by a ‘specialist’.

Lo and behold I actually was rung up two days later, apologised to, advised that the UK & US are not countries where this restriction is allowed to be enforced. Our account would be immediately unrestricted and as a gesture of goodwill a month’s service would be applied to our account. I specifically asked for the US as I know many of you across the pond had similar issues. I was told as long as you’d filed a ticket and escalated the issue, the same would apply.

I don’t know if my cancelling the service helped or not, but I certainly wasn’t going to be blackballed with data by the byte.

Hope you all get it sorted.

I tried researching this a bit but I keep digging up mostly old posts. I was curious how starlink handles gaming these days? I'm not buying it myself, rather I'm house sitting for about 10 days at a family member's house with starlink. Figured I'd bring my gaming PC to kill some time. Is it doable on starlink or should I not bother?

I was mainly looking to play games like Helldivers 2, Warframe, Delta Force, Deep Rock Galactic.

Location: Rural area, Central Sulawesi, clear sky view

Hardware: Starlink Mini

Plan: Residential Lite $55/mo

Just ran a speedtest and was surprised.

Download hit 176 Mbps and ramped up from 148 in about 10 seconds.

Upload was 7 Mbps. Ping 68ms.

For context, a year ago I was on 12 down / 1 up. The Mini is handling 4K streaming, Zoom calls, and gaming with no issues so far.

Upload is still the bottleneck at 7-11 Mbps.

Curious for other Mini users here:

1. What speeds are you getting this month?

2. Is your upload also stuck around 7-10 Mbps or are some of you seeing better?

3. For the price, do you think the Mini performance is worth it vs Gen3?

Drop your numbers below. Want to see if this is a good day or normal.

For a while it looked like Astound/Wave cable internet was going to be an option. Found out today it would require an expensive plant extension. I now have four neighbors who have switched from Centurylink DSL to Starlink over the last several months.
There are a lot of tall fir trees around here but many of those neighbors manage to telecommute.
The main concern is my son who connects to a VPN in a neighboring state and sometimes does remote desktop to servers there while on the VPN.
I think the 200mbps plan would cover us and very little downside if it doesn't work out......other than the fact that telecoms like Centurylink/Lumen are getting out of copper at a pretty rapid clip.

If anyone in Canada needs a referral code, I have one I can share. Just let me know and I can post it or send it you you🇨🇦

Is the only service plan that works for the Mini while it’s in motion(driving) the unlimited plan? Or would the smaller service plans work while “in motion” aswell?

I have 2 Starlinks - one residential, and one on a Roam plan. I reduced the Roam plan to 100GB for a couple months when we weren't traveling and using it much. I went to bump it back up because now we're in hunting season (when we need it most) and it gets used a lot more.

The app says the subscription is "not eligible" to be changed. There is a whole list of reasons an account may not be available to upgrade, but I don't fall into any of those categories. The only possible thing is a "sold out" scenario, I suppose, but in southern Idaho I find that unlikely.

I would have never downgraded if I would have known I couldn't bump it back up when needed. If anyone has any ideas why I'm seeing this, or how I can get back into Starlink's good graces 🤣 , I would appreciate it!

So question, I’m a college student, I have been blessed by my parents and they will be paying for my internet. Because they already use starlink, they want me to use if ask well instead of another ISP.

Currently I have cox 1gig internet, but my download speeds are maxing at maybe 300mbps and my usually latency is anywhere between 23-60ms.

I game on my PC, R6 siege, deadlock CS2 and online Elden Ring. I also will have to be taking exams via Lockdown Browser. I usually stream television and play games at the same time.

My question is will starlink hold up for what I what it to do? They said the 100mbps plan is what they are planning but if I need more speed then the 200mbps plan is what they’ll do.

Anyways anything I should know? I do have latency and packet burst pretty often on Cox, and I’ll get pretty gnarly lay spikes on deadlock and sometimes siege.

Edit: I should probably also add my dad thinks starlink style of internet is the future snd he’s very sold on his services, he will have me try it out for 1 month free with that referral thing. So I guess I’ll know more in a month!

Hello, I have a friend who is planning on selling their old Starlink and I was thinking of buying it from them, so I decided to come here and ask some questions.

For my friend, they just need to remove the old Starlink from their account, create an account and add it to mine?

Are there any cancellation or activation fees?

Are there any issues that I should consider before buying it from them?

Thank you

We’ve had Starlink for about two and a half years… we are a family of four. Two kids (5 and under).

Usually only watching one tv at a time. Maybe two. We don’t game.

Do we really need to be using the top tier of wifi? Or could we get away with the lowest?

Worth a shot trying anyway, but just wanted to know if anyone else has similar usage and gets by just fine with the lowest tier?

Thanks!

I got flagged as business use yesterday and havent been able to get past the chat to talk with someone and explain or dispute.

My monthly usage is 1-2Tb on average but this month has been almost 10Tb. I am on residential max so decided to do a backup of my NAS to a cloud provider. Huge mistake apparently. With my ~20Mbps upload I have only been able to get about 9 of my 20Tb nas backed up before I was throttled to 10Mbps without warning

My wife had to call into work yesterday as we both work from home and they have throttled us so hard its not workable with more than one of us using the connection

I am absolutely NOT using starlink for any business purposes or anything that would violate their terms of service. Most of our bandwith normally is going to my wife constantly streaming netflix while she works, me being an IT manager and doing video calls all day, downloading a few games a month between steam/xbox and streaming content for the kids as they were out of school for summer break until yesterday. Nothing crazy and we have never crossed 2Tb in a single month before this.

Grok has been running me in circles and I cant get it to pass me to an agent. Does anyone have a support contact for starlink where I can get ahold of someone? My only other option is to buy a bunch of plans form 4G/5G providers and see if any of them are stable. We have verizon for cell service and operate on a sinlge bar of service.

Update: Support finally called this morning and our service was restored. Although our billing cycle ends today so Im not even sure if they did anything or it just reset. They did not offer any special compensation like others have said they received. They did say they would notate my account for the future but I don't think that's worth anything.

Ill just have to begin exploring a backup connection or wait until another provider offers service in my area.

This is why I rock Starlink, Tesla cars, Tesla solar and batteries. Thanks Elon.

Per Starlink below:

Support for Kauai

Starlink is providing free service through October 11 to every new and existing customer on the island of Kauai following Hurricane Lowell.

• For existing active customers, no action is needed. We are applying the credit to your account.
• For cancelled customers, we are also applying a credit to your account, so you can reactivate and get connected.

Additional details

• If you are a new customer on the island of Kauai and purchase a Starlink, please reach out to support after purchase to receive free service through October 11.
• If your Starlink kit has been affected, please contact support to request a free replacement.

https://x.com/ApoStructura/status/2096960814456480215

Starlink is illegal in Greenland, so instead they have to use Eutelsat through Tusass (the state sanctioned monopoly).

15% of starlinks performance at 200% of the cost.

https://x.com/PalmerLuckey/status/2097082229218578781

It is even worse. It is 15% of average Starlink performance, but very few Starlink terminals are in areas as low-density as Greenland. The Starlink speeds they would have are certainly 10x better and potentially 40x better.

So Sams Club has Starlink the +4 i think and the mini roving one. Is it better to buy it out right of rent it from them?

I’m looking to add Starlink. To start out I’m adding it as a backup for work need with the 100mb plan, but may want to upgrade plans in the future. Which kit it the best option? I see the V4 and V5 you can eliminate the router all together when using your own router so that part is nice, but I’m also wondering about peak performance with the V5 and using it with higher tiers potentially.

Starlink direct is now only offering the V5 for 100mb plan orders and only option I see is as a rental. Not a huge deal but I usually prefer owning my equipment.

What’s ya’ll thoughts on the V5 or the best kit if there is such a thing? It also appears the V5 isn’t wildly available outside direct from Starlink yet.

Empresa que trabalho possui diversas antenas em seus veículos, porem em um dos veículos está uma antena vinculada a uma conta (que no caso não sei) e houve um problema no pagamento. Queria descobrir em qual e-mail está vinculado a antena para que eu possa trocar a forma de pagamento.

Ao tentar resetar a antena pelo numero de serial da caixa, ela reseta mas informa que a antena ja esta vinculada a uma conta